Travel Insurance Reviews

I put in a claim for my camera that was stolen at the end of my holiday in italy. My claim was completely legitimate. Yet they refused to pay anything. I DO NOT RECOMMEND using Woolworths travel insurance.

Negative experience! I had a medical emergency in Vietnam and wrote to them, among others to request advice about to which hospital to go and which procedure to follow to be able to recover the costs, and they got back to me 9 days later (meanwhile medically treated and recovered!) with a very long email, and not actually answering my questions, but rather highlighting what the insurance does not cover. About any hospital that they recommend for my emergency they just replied “you are free to chose”! Wikitravel was much more useful than their “professionals”. Eventually many of the incurred costs were not recovered as “I have not followed their procedure”. I paid €270 for this insurance, had hospital costs around €320 of which only €90 were recognised by them, of which €70 deducted as "administrative cost for one claim", so I got €20 back from the €320 and this after much dedication to try and understand these guys. Just to emphasise how much I have learned; at the end of my 3 months trip I got my iPad stollen and, although my insurance was still valid, I didn’t bother to claim as I had sufficient experience by then to know it’s a waste of time and energy. What you pay to this insurer can serve only for you to feel responsible and insured during your trip, which works as long as you don’t need it.

Luckily I double checked to see if I would be covered with a Budget Direct policy for myself, if my adult daughter who has a pre-existing condition should become ill. The answer is no because I knew about her condition. Luckily nothing happened on past occasions when I took out the same policy not being made aware of the small print!

My grandmother passed away suddenly. WN paid our costs to go home for the funeral, and then to return to our trip two weeks later. We only filled in one clam form, and payment was in our account 5 days later. No fuss. We were very impressed.

cheap and nasty do not take notice of the reviews they are written by staff. Choose another company 1cover is the pits.

Their excess limit is ridiculous (AUD$250)and they won't have your back when you need to claim minor expenses for luggage delay or medicals. This means that if you spend less than that amount on any emergency they won't cover you. What is the point of a policy when you still have to pay for these type of expenses? I had two claims of around AUD$180/each for luggage delay and medical emergency but CoverMore won't pay it cuz it does not seem relevant to them. I would've been better off without this policy or by buying insurance that covers "minor" expenses, there are many out there but I went along with my agent's advice an now I regret it.

"Tick Insurance" aka "Insure and Go" are rated AAA bad. Insurance is all about being insured when it comes to a claim.....and you will not be if you pay for a policy with ïnsure and Go". They are condemned as a scam and I'm amazed that their absurdly obstructive exclusion and disclaimers are permitted under Australian law. Avoid "Insure and Go" like the plague. You will be left outraged, exhausted and penniless if you need to make a claim so do not be decieved by the legitimate looking website... this business is a devious cheat.

Like most travel insurers they refuse all claims of a medical nature in the first instance , they openly breach DDA legislation, in the hope you wont push the claim. Avoid

We were in China when a respiratory infection made me very ill and we had to miss a post tour. In China where no one speaks English. We were totally isolated needing medical assistance and the people on the other end of the phone were just so detached. No reccomendation to assist us in any wya no address where an English speaking doctor was, nor havong an voice on the other end of the phone who cared and my husband was so distressed but no one offered any help. Never ever think that this company would help.comletely isolated without help I would not wish this on anyone. would never choose Insure and Go.who do not know what the word help means.

Do not waste your money on INSUREANDGGO. I dont believe you will see an authentic positive review of this company when it comes to making a claim. I chose INSUREANDGO because of their apparently good value... Big Mistake! . My luggage containing mostly clothing,personal items and some souvenirs was lost by the airline. My INSUREANDGO claim is void because I do not have original puchase receipts for all items lost. Who has receipts for clothes bought more than a couple of weeks ago? Even if I did have receipts I am advised by Insureandgo that my claim is invalid because the airline could not state a proven loss within 30 days of the trip completion. The airline spends some time and effort in their own search before issing such a statement. Even if you avoid these two tricks Insureandgo has plenty of fine print to fall back on. This is a good example of a seemingly proper company that will do whatever it takes to avoid their side of the contract and in doing so they prey on the trust of travellers. Do not waste your money with INSUREANDGO (and others who use them eg TICK INSURANCE).. When it comes to a even a simple claim they will be unhelpful, and full of tricks. BEWARE you are NOT INSURED when you put your money their way unless every syllable of their fine print is adhered to. INSUREANDGO are bad news and should be avoided completely.

Regrettably chose the 'saver option' after their policy page clearly stated that they covered essential items up to $5,000 such as mobiles - only to discover they don't cover mobiles in fine print AFTER purchasing the policy. I don't appreciate the intention to purposely mislead clients. If they want to be strategic then they should try being honest so that their well informed clients can choose a more suitable option for cover instead of being fooled and leaving without nothing other than a contribution towards a bad review.

Lost my laptop, put in a claim query and Jim and he responded straight away, called the hotel and they had found it,so no need to claim but Simply wanted me to try it for a couple of weeks to make sure it was all good. Will tell my friends & family.