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iTrek Travel Insurance Reviews

itrek is all about big adventures at competitive prices. Designed especially for the thrill seeking backpacker, itrek’s motto is, “travel insurance for travellers not tourists”. Policies are available to those under 65 years. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.1/10

Customer Experience

8.1/10
8.1/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.1/10
7.1/10
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Good insurance, quick claim process

Review by Emma Rutledge | 28 June 2016, 17:16 PM | 1 comment

Very helpful. Policy covered a lot of things not normally covered by other companies. Good to have th... Read more

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Verified Review Emma Rutledge was invited by iTrek to write this review.

Courteous and understanding staff within the contex...

Review by Raymond Green | 24 June 2016, 17:10 PM | 1 comment

Appreciated the careful consideration given regarding my claim. Background was that 5 days out from f... Read more

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Verified Review Raymond Green was invited by iTrek to write this review.

Smooth, painless and professional

Review by Ash | 20 June 2016, 08:44 AM | 1 comment

I used these guys when travelling to Europe, and during the trip I became ill and required a doctor. ... Read more

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Once they have your money they will ignore you

Review by mrfuller | 10 August 2015, 17:35 PM | 1 comment

I paid iTrek $700 for a long trip around the world. Once I got through they excellent sales team, eve... Read more

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iTrek travel insurance was tops!

Review by Lucky70 | 19 June 2014, 13:26 PM | 0 comment

My review is a little old, but I remember being pleasantly surprised by the great service, so thought... Read more

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Luggage not covered in hold!

Review by TomH | 07 May 2014, 13:12 PM | 0 comment

I thought travel insurance is there to protect your belongings otherwise what’s the point. I bought m... Read more

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Reasonably Priced

Review by Benny | 07 May 2014, 11:05 AM | 0 comment

itrek is a reasonably priced product. Not cheapest but not most expensive either. I'm not loyal to an... Read more

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itrek ok didn't pay claim

Review by ZoeMac | 07 May 2014, 11:05 AM | 0 comment

itrek is ok to use. I have used them a couple of times. I did try and claim though and it was rejecte... Read more

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Hurrah for itrek

Review by EmilyT | 06 May 2014, 14:08 PM | 0 comment

Finally a travel insurer that covers for gap years! After looking for ages I eventually found itrek t... Read more

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Pacific travel

Review by Katalyne | 06 May 2014, 09:23 AM | 0 comment

Just sorted our travel insurance for an epic adventure we're about to go on and itrek were awesome. ... Read more

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Best insurance provider

Review by lauko321 | 06 May 2014, 09:23 AM | 0 comment

I have had only the best experience with iTrek, I would highly recommend them to anybody looking for ... Read more

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itrek

Review by KatAlyne | 24 January 2014, 14:28 PM | 0 comment

After struggling to find an insurance provider that was willing to support 'off the beaten track' adv... Read more

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iTrek FAQ's

How many people can I include in my policy?

Itrek lets you add on as many as eight people onto your group travel policy.

Am I covered if I go on a cruise?

Aye aye, they sure do. Do remember that although you could be travelling in Australian waters, you must still check ‘pacific’ on your destination selection.

Am I covered for skiing and my equipment?

You'll be covered medically if you injure yourself whilst skiing. But itrek do not cover for additional skiing benefits that are sometimes offered like cover for lift passes, or piste closure.

Are kids covered for free?

Sure! You can take your kids along on your next adventure and insure them under you policy provided they are under 21 and not in full time employment.

Can I pay to reduce or cancel my excess?

itrek’s easy claims process makes claiming straightforward. Some small claims are often approved and paid out with one phone call.

What additional extras are there?

Unfortunately itrek does not offer additional cover for high value items.

Am I covered if my tour company collapses?

No, itrek doesn’t provide protection from insolvency.

I’m not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents travelling overseas.

What size moped or motorbike am I covered to ride overseas?

You can ride any type of moped or motorbike provided you are licensed to do in Australia and your license is valid overseas in the country you are travelling.

How long is their single trip cover for?

18 months. Itrek lets you travel for longer than most insurance providers.

Can I extend my policy from overseas?

Not ready to come home? You can easily extend your policy with itrek for up to 18 months. Simply give itrek a ring on 1300 884 430.

Do they cover for my rental vehicle excess?

No, itrek does not cover for rental vehicle excess

What is their cooling off period?

14 days.

Where are they based?

Sydney!
 

Who underwrites them?

certain underwriters at Lloyd's.
 

 

FOUR FAST FACTS

Under 65
Under 65
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