Really good service , a bit slow response due to COVID-19,however, feel so satisfied
Will defini... Read more
Jayson from the claims team put false and misleading words into my mouth and shamefully lied about th... Read more
Had an accident while skiing, sought reimbursement for small medical fees totalling just over $400. I... Read more
I had to lodge a claim. The process was very easy and the claim was processed almost straight away. ... Read more
I was injured on the Kokoda trail and iTrek organised chopper, hospital, hotel and earl flight back h... Read more
Worst travel insurance company I have ever dealt with. Provided me with half of my claim and still fi... Read more
I had the best experience with them! Used itrek for long term travel insurance and had to claim twice... Read more
When our overseas transport, our flight, was delayed, it meant that we would not arrive on time. We c... Read more
I tried to extend my policy twice over email and as soon as I said what dates I would like to extend ... Read more
iTrek is honestly the best, great value, excellent coverage, patient customer support and lightning q... Read more
As a first time user, very happy with the online service, options offered and value for money. Thanks... Read more
Other insurance companies are too complicated and not user friendly. I have used itrek 4 times now a... Read more
Itrek insures groups of up to 25. That means more fun for less hassle.
Aye aye, they sure do. Do remember that although you could be travelling in Australian waters, you must still check ‘pacific’ on your destination selection.
Yes if you purchase a ski policy cover. Itrek will cover $1,500 worth of skiing equipment, and unlimited emergency rescue.
Yes if you pay an additional premium when you purchase your policy this can be reduced to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. With their adventure pack add on you can get extra cover for a wide range of adventure activities that aren't automatically covered. The trekking pack for cover for hiking or trekking with a licensed operator up to 6000m. And the Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.
No, itrek doesn’t provide protection from insolvency.
No, unfortunately it is only available for Australian residents travelling overseas.
You can ride any type of moped or motorbike provided you are licensed to do in Australia and your license is valid overseas in the country you are travelling.
2 years for working and exploring in the US, UK, or Canadian adventure. 12 months for all other destinations.
Not ready to come home? You can easily extend your policy with itrek for up to 12 months. Simply give itrek a ring on 1300 884 430 or this can be done in their policy manager tab.
Yes, for up to $4,000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.
Certain underwriters at Lloyd's.