1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.6/10
8.6/10
Overall rating
Overall rating

Excellent

| | 1 comment Reviewed by Craig Schaefer on 17 July 2019, 09:53 AM

My wife was recently unwell while travelling in the US. After spending less than 24 hours in an ER we... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Claim dealt with efficiently.

| | 1 comment Reviewed by sheldonwhite on 16 July 2019, 10:33 AM

Lost my passport. Needed multiple emergency flight revisions and was stuck for a hotel room in Paris ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Wouldn't recommend

| | 1 comment Reviewed by Paul Remmos on 16 July 2019, 10:32 AM

Very easy to organize this insurance, and reasonably priced, but difficult when it comes to a claim. ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Good value for peace of mind

| | 1 comment Reviewed by Andrew Cover on 15 July 2019, 14:34 PM

Although we have never had to make a travel claim, we rely on 1Cover for total peace-of-mind when tra... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

We have a straight forward claim and 1Cover won't pay it

| | 1 comment Reviewed by dean sly on 15 July 2019, 14:34 PM

My family and I have used you more than 20 times, having not claimed before we didn't know if you... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Peace of mind

| | 1 comment Reviewed by Gail Poulos on 15 July 2019, 10:23 AM

Travel insurance is a must when travelling. Although we have never had to make a claim, buying trave... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

Reasonably priced cover

| | 1 comment Reviewed by Mattias Hadodo on 15 July 2019, 10:22 AM

The 1Cover Comprehensive Travel
insurance policy offers the protection I need when traveling for ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

Travel insurance claim

| | 1 comment Reviewed by jaimemaximus60 on 12 July 2019, 09:49 AM

Very pleased with the kindness and efficiency in which 1Cover handled my claim due to a cancellation ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Great communication and very helpful

| | 1 comment Reviewed by Sue Booth on 12 July 2019, 09:49 AM

Claimed for cancellation expenses due to family death. Claims were very helpful and communication was... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Overseas travel claim

| | 1 comment Reviewed by Mechelle Seneviratne on 12 July 2019, 09:48 AM

1Cover insurance were excellent when I needed help on my last overseas trip in 2018, they were kind ,... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Prompt, excellent service

| | 1 comment Reviewed by Frank. on 10 July 2019, 16:13 PM

We have used 1Cover Insurance on several occasions. This has been our first claim. The customer servi... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Disruption of Journey On Overseas Travel

| | 1 comment Reviewed by Jillian Hills on 09 July 2019, 10:47 AM

Pleasure to deal with, provided money back for a day of lost travel while travelling to Italy from Au... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

Loading Quotes

Loading Quotes...