1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
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8.0/10
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Value for Money

8.6/10
8.6/10
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Claim Difficulties

| | 0 comment Reviewed by Leonie Morris on 31 March 2020, 10:24 AM

We found 1Cover available to our phone call. We filled in the online form without problems, but had a... Read more

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Highly recommended.

| | 0 comment Reviewed by JMG on 31 March 2020, 10:22 AM

This was the first time I had used 1Cover and I am most impressed. The website was easy to use, very... Read more

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Will never choose 1 cover again

| | 0 comment Reviewed by Sophie Mary on 31 March 2020, 10:21 AM

Statement policy emailed listed a $100 excess, they then doubled it when making a claim due to injury... Read more

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Claim

| | 1 comment Reviewed by Ann Yulo on 18 March 2020, 22:56 PM

I had great support from customer service and fuss on my claim. I will not hesitate to tell friends a... Read more

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Great insurance at a great cost

| | 1 comment Reviewed by Angela on 18 March 2020, 22:51 PM

Each time I travel overseas or hire a car within Australia, I take out 1Cover insurance. Thankfully I... Read more

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cruise with islands cancelled

| | 1 comment Reviewed by Narelle Ireland on 18 March 2020, 22:51 PM

was not happy with our island where cancelled my friends have 1cover and they have been told they are... Read more

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Useless travel inaurance

| | 1 comment Reviewed by sabrina on 18 March 2020, 22:49 PM

We bought the travel insurance (with cruise insurance) early January for our honeymoon and mid feb, o... Read more

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This company should be called NO COVER!

| | 1 comment Reviewed by Peter Smara on 18 March 2020, 22:47 PM

Hang on to your money and avoid this company like a pandemic. Paid extra cover for my son with an exi... Read more

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Fast Claim

| | 1 comment Reviewed by Charles Montojo on 18 March 2020, 22:21 PM

The claim I did for a stolen item was quick and easy! I would use this insurance again the next time ... Read more

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claim went through without any problems

| | 1 comment Reviewed by Vicki Cleaver on 18 March 2020, 22:15 PM

Great support from 1Cover, my travel claim was processed very quickly without any problems. I presen... Read more

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Amazing fast service would highly recommend to others

| | 1 comment Reviewed by Heids Rhodes on 11 March 2020, 12:55 PM

Prompt and satisfying service, logged claim and within 2 woeking days it was processed, highly recomm... Read more

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Fantastic Level of Service

| | 1 comment Reviewed by Tim Hall on 11 March 2020, 12:55 PM

1 Cover was exceptional in dealing with my Claim regarding my Sons Medical Emergency whilst in Canada... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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