1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

Customer Experience

8.5/10
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Value for Money

8.5/10
8.5/10
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Peace of Mind

| | 0 comment Reviewed by Ransom on 23 November 2023, 18:14 PM

I was glad no one got sick
Glad to have cover if someone got sick.
Peace of mind having cove... Read more

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7yr old son had appendix out mid Bali trip

| | 0 comment Reviewed by nikki a on 23 November 2023, 18:14 PM

I used to be a travel agent for 13 years pre Covid. We always sold a different insurance company but ... Read more

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value for money

| | 0 comment Reviewed by Bev Pingault on 23 November 2023, 18:14 PM

My friends and I always use one cover as it is great value for money and cheaper than other big name ... Read more

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Caring

| | 0 comment Reviewed by Marcel Nemec on 23 November 2023, 18:13 PM

When I needed help most, 1Cover really came through for me, covering all hospital and ambulance costs... Read more

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Had to make a Claim

| | 0 comment Reviewed by louie thefly on 23 November 2023, 18:13 PM

2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork need... Read more

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Easy to claim, great value

| | 0 comment Reviewed by Christine M on 20 November 2023, 11:24 AM

Insurance companies really show their colours when it's time to claim, and I couldn't fault 1... Read more

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Excellent service and communication

| | 0 comment Reviewed by Kelly Court (klcrt) on 20 November 2023, 11:23 AM

Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi... Read more

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Absolutely amazing customer service

| | 0 comment Reviewed by Chris on 17 November 2023, 13:50 PM

I had to deal with a stressful family situation during my last trip. The empathy, professionalism and... Read more

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Excellent service and communication

| | 0 comment Reviewed by Kelly Court (klcrt) on 17 November 2023, 13:49 PM

Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi... Read more

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One of the better travel insurance companies

| | 0 comment Reviewed by Sally Asnicar on 17 November 2023, 13:49 PM

On the whole a responsive and reasonable TI company. The only issueI have is that if an airline cance... Read more

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Value for money

| | 0 comment Reviewed by margaret collier on 17 November 2023, 13:49 PM

Good coverage of pre existing medical conditions price competitive.easy to purchase online website ea... Read more

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Travel Insurance

| | 0 comment Reviewed by Robert B on 17 November 2023, 13:48 PM

I have been using 1Cover for many years when I travel overseas. I find their rates as competitive as ... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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