1Cover Travel Insurance Reviews

Good communication, efficient service, and quick payment for the cancelled shore excursion I claimed for. One of the cheapest rates for the Cruise with Domestic Travel policy I've found online.

1Cover is a first choice - competitive and (according to friends) good to deal with in claims settlement. Very smart to email customers close to end date asking if extension of cover required.

We were traveling to Bali on a 17 day vacation with a 2 and half year old. In day 3 he started developing cough. We took him to a local doctor but he kept deteriorating and also developed a temperature. We got in touch with 1Cover to understand the process to be prepared and were given professional and caring guidance. We were also out through a travel nurse who gave care guidelines. We eventually had to hospitalize him and throughout the 1Cover team were in touch guiding us through everything. The claim was handled directly through the hospital and thankfully my kid recovered in a day of hospitalization. After that the 1Cover guys followed up to see if any further care was needed which we appreciated. All in all this was a silver lining to what could have been a real disaster. Will highly recommend.

The staff at 1Cover are brilliant. They were there every step of the way, they treat you like you are a friend of there's, for me this is extremely important.
I 100% recommend using
1Cover, don't waste your time researching, I have done this for you.
I've had experience with the staff at 1Cover, I wouldn't use any other travel insurer.

We have used 1Cover several times and have made two separate claims. Lost property in UK was dealt with promptly, I just had to make a couple of phone calls. This second claim was for a cancelled trip to Japan. We submitted all the travel documents, as requested, and our claim has been approved. Excellent service again. Thank you.

First time I've done something online that was so simple basic and and well put together by your web designers considering I'm not computer smart it was so straightforward to get my cover online and value for money was Extraordinary compared to others once again thank you for making online policy cover simple and easy cheers.

Returned from cruise on Saturday.

Submitted claim for missed port and supporting documents on Sunday and received email confirmation immediately.

Received email approving claim at 10.00am Tuesday morning.

Wow... superior claims service. Well done, 1 Cover. Thank you. 👌

Everyone I spoke to was pleasant enough but I called when my flight was cancelled and then ended up needing to spend an extra night overseas. I called to see if this was claimable.
They asked for documentation and then more and when they had it all they rejected the claim. This was just a big waste of my time. I would have preferred they just told me from the start that it wasn’t claimable as the cancellation was not due to a strike, bad weather etc.

We were a couple of weeks into an eight week holiday when I had a dental emergency. We contacted 1Cover to get advice on what was required to make a claim and how to proceed. After the treatment, we submitted the required paperwork and received a prompt response. The claim had been processed and paid into our account all before we arrived home from our holiday.
We highly recommend 1Cover for their excellent service and competitive pricing.

I cannot stress enough how impressed I am with 1 Cover Insurance.

From the first enquiry before traveling through to processing a claim I have been treated in a efficient, professional and courteous way.

I will continue to use 1Cover in the future and will recommend it to family and friends.

I had to make a claim for a dental expense and lodge the claim to them with all the supporting documents I have. They never asked anything else and they handled my claim quickly and efficiently. Thank you!!

We will definitely have them again in our next travel.

1Cover gives you peace of mind when travelling. From quoting, purchasing to claiming, the whole process was SUPER EASY and no stress. Well Done 1Cover