1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.6/10
8.6/10
Overall rating
Overall rating

Very quick and efficient on claims

Review by Linda Maldonado | 22 March 2019, 11:03 AM | 0 comment Reviewed by Linda Maldonado on 22 March 2019, 11:03 AM

Unfortunately we had to postpone my flight as I fell sick the day before our flight. The insurance we... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Basic insurance

Review by Henry Czerwonka | 22 March 2019, 11:02 AM | 0 comment Reviewed by Henry Czerwonka on 22 March 2019, 11:02 AM

I dont like how anything over 12 months old is regarded as not being valuable and proof of purchase i... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

Easy As

Review by MARGARET MITCHELL | 20 March 2019, 14:38 PM | 1 comment Reviewed by MARGARET MITCHELL on 20 March 2019, 14:38 PM

Travelled with confidence knowing I was covered and although I didn't have the need to claim, I&#... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

1Cover is a good company to deal with

Review by Janice Chambers | 20 March 2019, 09:14 AM | 0 comment Reviewed by Janice Chambers on 20 March 2019, 09:14 AM

Dealing with 1Cover travel insurance has been very easy, dealing with our claim was great, the girl o... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Service and Customer satisfaction excellent.

Review by Edward Littleton | 20 March 2019, 09:14 AM | 0 comment Reviewed by Edward Littleton on 20 March 2019, 09:14 AM

I made phone contact with 1Cover and was advised the process, online application submitted with suppo... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Efficient, Quick and Thorough

Review by Gwenyth Eve Todd Huxtable | 19 March 2019, 09:42 AM | 0 comment Reviewed by Gwenyth Eve Todd Huxtable on 19 March 2019, 09:42 AM

From the moment I first fell ill, 1Cover consultants helped me navigate the bureaucracy. They made a... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Insurance Claim

Review by Steve Buckley | 19 March 2019, 09:41 AM | 0 comment Reviewed by Steve Buckley on 19 March 2019, 09:41 AM

We were unable to travel due to a medical condition. 1 Cover were prompt and professional with their ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

claim assessment

Review by MAtthew | 18 March 2019, 11:50 AM | 2 comments Reviewed by MAtthew on 18 March 2019, 11:50 AM

Really smooth process, they fairly assessed my claim. Got back to me really fast and definitely were ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Good

Review by Joanna McRae | 18 March 2019, 11:49 AM | 1 comment Reviewed by Joanna McRae on 18 March 2019, 11:49 AM

Helpful staff, cheap cover, and extending for a few extra days was easy. But i had no claims, so cant... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

1Cover so efficient and easy to deal with.

Review by Sandra Black | 14 March 2019, 16:58 PM | 1 comment Reviewed by Sandra Black on 14 March 2019, 16:58 PM

1 Cover is absolutely awesome!Had to cancel my holiday to South Africa as my11 year old granddaughter... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Claim approved next day

Review by Kev Hill | 12 March 2019, 10:03 AM | 1 comment Reviewed by Kev Hill on 12 March 2019, 10:03 AM

Had a crack in a rental windscreen. Paid it and received the paper work I needed for a claim. Put in... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Skiing Holiday

Review by Kerry Douglas | 12 March 2019, 10:02 AM | 1 comment Reviewed by Kerry Douglas on 12 March 2019, 10:02 AM

My husband & I have travelled very extensively around the world and have used 1Cover for the last... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 19 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
Loading Quotes

Loading Quotes...