1Cover Travel Insurance Reviews

I unfortunately had to have major surgery and have my appendix removed while travelling overseas. 1cover were incredibly easy to work with. They spoke directly to the hospital and changed my flights for me. Everything I requested on my claim was accepted with no push back. Travelling again in May and will use again. Recommended to all my friends

I unfortunately had to have major surgery and have my appendix removed while travelling overseas. 1cover were incredibly easy to work with. They spoke directly to the hospital and changed my flights for me. Everything I requested on my claim was accepted with no push back. Travelling again in May and will use again. Recommended to all my friends

We bought overseas travel insurance that cover Covid-19. Unfortunately we all contracted covid during our travel overseas. my youngest 11 months old was very ill and needed hospital stay.

The process was very smooth, efficient and fast either from AU/NZ or local agent . Both side agent were very helpful to assist us during our hospital stay and outpatient.

I would definitely choose 1cover over n over again when we travel next time

These guys are literally the worst. My recent trip that I had cover for, had issues. And they did not pay.

Long story short, everyone was forced to get insurance for Thailand, why? incase they contracted covid and needed to go to hospital. So guess what, I got covid and went to a covid hospital. I put in almost all of my expenses and to my absolute surprise, THE CLAIM WAS REJECTED. Somehow getting admitted isn't covered???????? I mean the PCR tests were a maybe but getting damn ADMITTED to hosptial isn't covered?!?!?!? escalated it to their complaints and the decision was not over turned. Pathetic. Will be going further with this as it's the sole reason people were forced to get insurance. DO NOT CHOOSE ONE COVER!!!!!

The team at 1 cover were empathic to my situation. They were very methodical and professional. I will definately go with them again. Very happy

Insurance cover can’t really be rated until (unluckily) there is a need to make a claim. After 18 months trying to get supporting documentation from a third party, 1 cover processed our claim promptly without fuss. This included an update when further information was obtained after the claim was initially settled. Highly recommended this service. Thank you.

I had to make a claim recently on my travel insurance cover with 1Cover. My experience could not have been better. The claims process was straightforward and easy. There were no dramas or difficulties, and the claim was assessed quickly and fairly. Highly recommend 1Cover

We decided to go with 1cover as we had heard good things regarding hospital visits etc. We unfortunately were robbed when we went overseas and 1cover did not want to have a bar of it. Because the country we were in was corrupt, we did not end up getting a police report, even though we paid for one. We ended up signing a stat dec instead and getting a signed letter from the owner of the hotel we got robbed at. They did not cover us, even though we paid EXTRA to cover all my partners camera exquiptment. We provided them receipts of the items that were stolen and we got nothing back. It's not worth going through these guys as they don't have your back. You're better off going through another insurance company that will actually have you covered 10/10 do not recommend anyone insure their trip through these guys....

We made a claim on a Thursday and it was approved on the following Monday. Astonished by the speed, Thanks so much 1 Cover.

My claim was processed with ease and no complications. The process was clear, informing me exactly what was required for my claim to be considered. I received a response within less than 10 working days. Whilst I was unable to speak with a representative all email communications were always answered. I highly recommend insuring with 1Cover.

I bought a rental car policy from this company and it was 1/3 the price that the rental company was going to charge me ($500 vs $1500) and covered more (the accident I ended up having would not have been covered by the rental company). I submitted my accident claim ($2500 worth of damage) and it was approved within 2 weeks! So glad I went with this company.