1Cover Travel Insurance Reviews

Unfortunately we had to postpone my flight as I fell sick the day before our flight. The insurance were so great and efficient and refunded all our expenses within 7 days.

Your comment text is too long. Max is 700 characters including linebreaks.

I dont like how anything over 12 months old is regarded as not being valuable and proof of purchase is required . I have a camera, ipad and phones that are more than 12 months old and who knows where the receipts are. These items would be quite expensive to replace but insurance companies give you hardly anything back if a claim is needed. Luckily in this case no claim was needed.

Your comment text is too long. Max is 700 characters including linebreaks.

Travelled with confidence knowing I was covered and although I didn't have the need to claim, I'm sure that process would also be smooth. Thanks 1Cover

Your comment text is too long. Max is 700 characters including linebreaks.

Dealing with 1Cover travel insurance has been very easy, dealing with our claim was great, the girl on the phone was so polite and easy to understand.

Your comment text is too long. Max is 700 characters including linebreaks.

I made phone contact with 1Cover and was advised the process, online application submitted with supporting documents and within 24 hours confirmation of payment received. No headaches or delays, thank you.

Your comment text is too long. Max is 700 characters including linebreaks.

From the moment I first fell ill, 1Cover consultants helped me navigate the bureaucracy. They made an awful situation bearable. I am very pleased with this company. Tremendous value for money, both in terms of peace of mind and service.

Your comment text is too long. Max is 700 characters including linebreaks.

We were unable to travel due to a medical condition. 1 Cover were prompt and professional with their communication and refund

Your comment text is too long. Max is 700 characters including linebreaks.

Really smooth process, they fairly assessed my claim. Got back to me really fast and definitely were attentive to every detail of it.

2 comments on this review

Hi Matthew,

It's wonderful to hear that you are so happy with your coverage that 1Cover provided and the professionalism that our team offered, we certainly aim to keep processes as simple and stress-free as possible. Happy customers are our number one goal!

Hope you're excited about your next trip. We're looking forward to providing you with legendary service again in the future.
[email protected]

Reply from 1Cover representative
21 March 2019, 08:34 AM

Thank you for your simple but yet very professional approach to travel insurance, i very much look forward to travelling with a peace of mind and knowing I can get help if needed anywhere, anytime and with the highest standards of customer service.

Reply from MAtthew
21 March 2019, 17:03 PM

Your comment text is too long. Max is 700 characters including linebreaks.

Helpful staff, cheap cover, and extending for a few extra days was easy. But i had no claims, so cant comment further

1 comment on this review

Hi Joanna,

I'm glad you found our customer service representatives to be helpful and informative, we always strive to offer exceptional service.

It’s great that you were happy with our travel insurance and impressed by the extent of our coverage.

We hope you had a great time on your trip and thank you for taking the time to leave us a review, we really appreciate it!
[email protected]

Reply from 1Cover representative
21 March 2019, 08:33 AM

Your comment text is too long. Max is 700 characters including linebreaks.

1 Cover is absolutely awesome!Had to cancel my holiday to South Africa as my11 year old granddaughter whom I look after while herparents work broke both her wrists and has both arms in casts so was unable to attend school. My claim took only a day once I had submitted all relevant documentation - unbelievable - so very efficient and easy to claim. Thank you 1 Cover!!

1 comment on this review

Hi Sandra,

What a terrible accident your granddaughter experienced, I'm glad that we were able to assist you with your claim so that you were able to stay home and help care for her.

I hope you get to re-arrange your travel and enjoy your trip to South Africa, we look forward to providing you cover again in the future.
[email protected]

Reply from 1Cover representative
21 March 2019, 08:31 AM

Your comment text is too long. Max is 700 characters including linebreaks.

Had a crack in a rental windscreen. Paid it and received the paper work I needed for a claim. Put in the claim and was approved the next day. The money was in my account in a few days. Will insure with 1Cover again.

1 comment on this review

Hi Kev,

Another positive review regarding our car rental excess cover! It's certainly a popular part of our policies.

I’m glad you were pleased with your coverage and 1Cover's additional extras.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it!
[email protected]

Reply from 1Cover representative
21 March 2019, 08:28 AM

Your comment text is too long. Max is 700 characters including linebreaks.

My husband & I have travelled very extensively around the world and have used 1Cover for the last 3-4 holidays. Unfortunately, we have had to claim on the last 3 holidays and have been so impressed with the claims process, we have recommended to all our family & friends. Our most recent holiday, skiing in Colorado for my 50th birthday, was fraught with unfortuante circumstances. Firstly my husband was admitted to hospital via ambulance for the night. Secondly, I broke my knee skiing and needed medical care and cut our holiday short. 1Cover organised everything, even business class flights home for my husband & I. You only know how good your travel insurance company is, when you go to claim! We would highly recommend 1Cover.

1 comment on this review

Hi Kerry,

I'm sorry to hear about the multiple incidents on your previous trips!

Huge thanks for your nice review and continued loyalty, it means the world to us knowing you think so highly of our service.

I hope your next trip is full of adventure (and fewer doctor's visits) and we have the pleasure of serving you again in the future.
[email protected]

Reply from 1Cover representative
21 March 2019, 08:26 AM

Your comment text is too long. Max is 700 characters including linebreaks.