1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

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8.5/10
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8.1/10
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Value for Money

8.6/10
8.6/10
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Easy peace of mind

| | 0 comment Reviewed by Steve on 21 January 2020, 11:08 AM

Travelled to NZ on a cruise inJAN 2020. I have used 1Cover previously so repeat. easy to apply onli... Read more

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Piece of mind

| | 0 comment Reviewed by Monica 'Thomas' Carroll on 20 January 2020, 15:07 PM

So easy and simple to complete online. Giving you that extra piece of mind while travelling, wouldn’... Read more

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How I can review if I didn't made a claim.

| | 0 comment Reviewed by Zenon Roszkowski on 20 January 2020, 15:07 PM

From now on I want be going with one cover.
People who maid a claim went through hell.
Looks ... Read more

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Feel protected to travel

| | 1 comment Reviewed by Eva Wickham on 20 January 2020, 15:06 PM

We have used 1cover twice and one time we claim due to a death in the family and 1cover were brillian... Read more

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Delivered

| | 1 comment Reviewed by Andy on 20 January 2020, 15:06 PM

My partner's mother who was terminally ill with cancer took a very unexpected turn for the worse ... Read more

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Excellent Response and Prompt service

| | 1 comment Reviewed by Nirmala on 20 January 2020, 15:06 PM

Our Claim for travel insurance with 1Cover for cancellation of a walking trip in Kosciusko National P... Read more

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Easy process online to get a policy

| | 1 comment Reviewed by Tristram Lucas on 17 January 2020, 11:56 AM

Online process was easy, i had a pre existing condition which made my premium almost double. I didn&#... Read more

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Don’t expect to be covered for missed port when taking out the cruise cover package

| | 1 comment Reviewed by John Lynch on 16 January 2020, 15:47 PM

After cruising regularly we have found that missing ports is a regular occurrence after not being abl... Read more

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Claim denied but done fairly. Great company

| | 1 comment Reviewed by Linda on 16 January 2020, 11:45 AM

My son submitted a cancellation claim. He thought he would be covered, bu unfortunately not. Defin... Read more

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Extremely speedy service

| | 1 comment Reviewed by Linda on 14 January 2020, 12:05 PM

Had our claim assessed within 5 days and refund hit our account in under 2 weeks. A couple of items ... Read more

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Excellent

| | 1 comment Reviewed by Ian Smith on 14 January 2020, 12:05 PM

Have used this company many times and never had an issue.
They have caring, helpful staff and an... Read more

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Terrible customer service

| | 1 comment Reviewed by Nathan MT on 14 January 2020, 12:05 PM

I spoke to a guy on the phone about whether my change of flights cost could be covered as my Grandmot... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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