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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.4/10
8.4/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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Travel insurance claim

Review by Linda | 21 September 2016, 09:45 AM | 1 comment

I had to make a claim while overseas and was very happy with your company. My claim was handled ver... Read more

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Claim was easy no problem

Review by Kay Thompson | 01 August 2016, 17:01 PM | 1 comment

Payment for claim took about 2 weeks everything went through ok no question asked Have used Cover One... Read more

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Verified Review Kay Thompson was invited by 1Cover to write this review.

Hassle free support again.

Review by Ann-Maree Melvin | 01 August 2016, 08:56 AM | 1 comment

Son targeted by pickpockets in Hanoi last month - paid within days of substantiating the claim.
I... Read more

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Verified Review Ann-Maree Melvin was invited by 1Cover to write this review.

excellent services,friendly,polit,reasonable costs ...

Review by Nadia Michail | 01 August 2016, 08:56 AM | 1 comment

got the refund in approx 3 weeks ,to me it was very
good service ,thank you for every person de... Read more

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Verified Review Nadia Michail was invited by 1Cover to write this review.

Great claims experience

Review by Simon Colman | 01 August 2016, 08:55 AM | 1 comment

The claims process was much easier than I had anticipated. I was particularly happy with being able t... Read more

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Great value and easy claim process

Review by Truc Vo | 01 August 2016, 08:54 AM | 1 comment

Great cover compared to others. Claim process is easy and staff are very helpful. Highly recommended ... Read more

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Verified Review Truc Vo was invited by 1Cover to write this review.

Claim from illness in Bali

Review by Ross Tomasini | 29 July 2016, 15:06 PM | 1 comment

The claim process was easy, ran smoothly and most of all we were compensated for the monies that we h... Read more

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Verified Review Ross Tomasini was invited by 1Cover to write this review.

Great assistance with hospitalisation costs oversea...

Review by Tina Derry | 29 July 2016, 12:22 PM | 1 comment

Whilst overseas, I was taken by ambulance to hospital due to allergic reaction. The fees seemed quit... Read more

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Verified Review Tina Derry was invited by 1Cover to write this review.

Highly recommended travel insurance

Review by John McLean | 29 July 2016, 10:12 AM | 1 comment

First time I've used 1 Cover & sadly I had to claim but they came good and I'm a happy cu... Read more

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Verified Review John McLean was invited by 1Cover to write this review.

1Cover? More like 0Cover.

Review by Michelle Kaim | 29 July 2016, 08:38 AM | 1 comment

Have had to chase up my claim after not hearing from 1Cover for over a month. Useless, expensive and ... Read more

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Verified Review Michelle Kaim was invited by 1Cover to write this review.

Prompt response

Review by sue mj | 29 July 2016, 08:38 AM | 1 comment

Got a fast response, and paid more than I expected for my stolen phone. Only niggle... Sad that only ... Read more

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great customer service

Review by luuca123 | 29 July 2016, 08:38 AM | 1 comment

I can highly recommend 1cover travel insurance. the process of making claim was fast and easy with g... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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