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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.4/10

Customer Experience

8.4/10
8.4/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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Great service!

Review by Jo | 13 February 2017, 15:55 PM | 1 comment

My partner and I went overseas on a winter holiday. Unfortunately we got sick and we both had to see ... Read more

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Son lost his passport

Review by Cindy Wild | 10 February 2017, 09:24 AM | 1 comment

And A1 was Ace! Gave us the right advice as to how to deal with the airline in postponing his flight... Read more

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Personal service

Review by Steven Kinniburgh | 27 January 2017, 13:29 PM | 1 comment

When the unexpected happens and something goes wrong on holidays it is always a concern that making a... Read more

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Verified Review Steven Kinniburgh was invited by 1Cover to write this review.

Claim made problem free

Review by Wolf | 23 January 2017, 17:52 PM | 1 comment

My first and only experience claiming for travel. I have always insisted having insurance for medical... Read more

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happy to deal with again

Review by Zoltan Gyetvan | 23 January 2017, 17:52 PM | 2 comments

small issue at first but solved professionally and paid my claim full. easy process and good communic... Read more

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Verified Review Zoltan Gyetvan was invited by 1Cover to write this review.

Simple claim, solved quickly and effortlessly

Review by Samantha Van Der Wijngaart | 18 January 2017, 09:11 AM | 1 comment

Domestic Annual Cover. Simple claim - I lost my glasses. Even though I didn't have an itinerary, ... Read more

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Verified Review Samantha Van Der Wijngaart was invited by 1Cover to write this review.

travel insurance

Review by Roxy Markose | 17 January 2017, 15:30 PM | 1 comment

Great service. Just had an issue when being reimbursed for a claim. The bank details was input incorr... Read more

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Verified Review Roxy Markose was invited by 1Cover to write this review.

Appalling, NOT HAPPY

Review by Warren Evans | 17 January 2017, 09:19 AM | 1 comment

I clearly stated the total amount to repair my camera and a lower amount was offered, well under the ... Read more

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Verified Review Warren Evans was invited by 1Cover to write this review.

Extremely helpful; caring; prompt service

Review by Desmond Wicks | 16 January 2017, 16:22 PM | 1 comment

I was hospitalised in Dubai with pneumonia and 1Cover couldn't do enough to assist in getting my ... Read more

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Verified Review Desmond Wicks was invited by 1Cover to write this review.

No emergency service at all & difficult slow cl...

Review by Kevin Saunders | 16 January 2017, 16:22 PM | 1 comment

Customers need an emergency contact when they have a medical emergency as we found out this is non ex... Read more

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Verified Review Kevin Saunders was invited by 1Cover to write this review.

Quick and efficient

Review by Tony Pumo | 16 January 2017, 16:22 PM | 1 comment

The whole experience from the initial phone call, was quick, smooth and efficient. Will definitely r... Read more

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Verified Review Tony Pumo was invited by 1Cover to write this review.

Experience

Review by Jessie Goddard | 16 January 2017, 16:22 PM | 1 comment

Very good service and would definitely recommend one cover to everyone who travels. I had to make a c... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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