1Cover Travel Insurance Reviews

Travelled to NZ on a cruise inJAN 2020. I have used 1Cover previously so repeat. easy to apply online, good value for money and covered what i needed. Lucky for me , i did not need to claim but the $$ for insurance is worth it. I would recommend a yearly cover if you anticipate more than one trip OS in a 12 month period, and also ensure that it covers you domestically ( AUS)
Steve r

So easy and simple to complete online. Giving you that extra piece of mind while travelling, wouldn’t go anywhere without it.

From now on I want be going with one cover.
People who maid a claim went through hell.
Looks like it is a scam

We have used 1cover twice and one time we claim due to a death in the family and 1cover were brilliant to support us with our claim - highly recommend

My partner's mother who was terminally ill with cancer took a very unexpected turn for the worse forcing us to cancel our holiday two days before we were too leave. Initially we thought we would have difficulty claiming despite the full coverage we had. OneCover sent us forms that simply were not appropriate and we advised as such but then suddenly the refund just showed up! Thanks OneCover. Will use you again.

Our Claim for travel insurance with 1Cover for cancellation of a walking trip in Kosciusko National Park due to bush fire danger was processed quickly and promptly settled. Excellent service and quick response by OneCOver. Well done.

Online process was easy, i had a pre existing condition which made my premium almost double. I didn't have to make a claim so I can't comment on that.

After cruising regularly we have found that missing ports is a regular occurrence after not being able to claim with other policies we searched for a specialty cruise cover package with 1 cover .After lodging a claim for a missed port we expected to be covered only to have our claim denied because the ship was undergoing maintenance ultimately the cruise company decides wether a port is missed or not looks like its the last time we will be using them and will spread the word on all future cruise forums

My son submitted a cancellation claim. He thought he would be covered, bu unfortunately not. Definitely does not change my opinion of the company though. Claim assessed within a few days and a very polite letter explaining why claim denied with respect to the PDS. Would definitely choose 1 cover again.

Had our claim assessed within 5 days and refund hit our account in under 2 weeks. A couple of items weren't claimable but a clear explanation given. Will definitely use 1cover in future.

Have used this company many times and never had an issue.
They have caring, helpful staff and an efficient claims service.
Very reasonable premium costs.

I spoke to a guy on the phone about whether my change of flights cost could be covered as my Grandmother was diagnosed with brain cancer while i was away and i needed to get back asap to say goodbye. He didn't say "sorry to hear" or anything of the kind, just said probably not because she was "sick" before i left (she was in remission) so they wouldn't cover it. Luckily Jetstar were more than happy to do me a deal - would not recommend 1cover.