1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
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Value for Money

8.6/10
8.6/10
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My claims experience was great!

| | 0 comment Reviewed by Kylie Pappalardo on 18 May 2021, 11:06 AM

I had to make a claim recently on my travel insurance cover with 1Cover. My experience could not hav... Read more

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Awful experience

| | 0 comment Reviewed by Corey Moore. on 18 May 2021, 11:05 AM

We decided to go with 1cover as we had heard good things regarding hospital visits etc. We unfortunat... Read more

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Claim and approval in 4 days!

| | 0 comment Reviewed by CRABB on 29 April 2021, 12:14 PM

We made a claim on a Thursday and it was approved on the following Monday. Astonished by the speed, T... Read more

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Easy and uncomplicated process for claiming insurance.

| | 0 comment Reviewed by Helen on 02 March 2021, 00:35 AM

My claim was processed with ease and no complications. The process was clear, informing me exactly wh... Read more

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Saved a bunch and easy claims process!

| | 0 comment Reviewed by Kayle Simpson on 24 February 2021, 04:23 AM

I bought a rental car policy from this company and it was 1/3 the price that the rental company was g... Read more

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Claim for Weather Delay

| | 0 comment Reviewed by Chris Lindgren on 24 February 2021, 04:23 AM

We use 1Cover frequent traveler insurance every year, this year we had a huge weather delay for 3 day... Read more

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Good Experience

| | 0 comment Reviewed by Gayle Thompson on 04 February 2021, 13:59 PM

Having cracked my tooth in France in the middle of a pandemic, it was a relief when 1 Cover efficient... Read more

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Great to deal with quick and easy claims processs

| | 0 comment Reviewed by Shane Spencer on 13 January 2021, 15:04 PM

Very happy to deal with 1cover. Good service quick claim result even with the Christmas break.Claim m... Read more

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Exceptional service - Cannot recommend highly enough

| | 0 comment Reviewed by Irene Price on 18 November 2020, 00:16 AM

1Cover travel insurance Is extremely good value for money, they are easy to contact and incredibly fo... Read more

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Travel insurance claim

| | 0 comment Reviewed by Helen McCall on 27 October 2020, 17:29 PM

I am extremely satisfied with your company, I have used your services in the past & will definit... Read more

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Excellent service

| | 0 comment Reviewed by Fiona van der Nagel on 12 October 2020, 16:02 PM

I had to make a medical claim whilst stuck in NZ from Australia during lockdown. the 1Cover people co... Read more

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Great service

| | 0 comment Reviewed by Julie on 12 October 2020, 16:01 PM

We recently made a claim (on medical grounds) for a cancelled overseas trip. The claiming process was... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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