1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Claims Experience

8.1/10
8.1/10

Value for Money

8.6/10
8.6/10
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Japan snowboarding

| | 0 comment Reviewed by James Bancroft on 19 February 2020, 10:08 AM

We have had two trips to Japan snowboarding and have used 1cover as our travel insurance cover on bot... Read more

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Was recommended for cover while cruising

| | 0 comment Reviewed by Terry Pinfold on 19 February 2020, 10:07 AM

I was surprised to find not all travel insurance policy covered cruising. This was a recommended poli... Read more

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Could add LDW insurance for US car rentals

| | 0 comment Reviewed by Sam Brain on 19 February 2020, 10:06 AM

Could add LDW insurance for US car rentals. I had to purchase this separately through another provide... Read more

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Great communication and brill service

| | 0 comment Reviewed by Nadia Chantelle on 17 February 2020, 16:28 PM

Rated claims experience an 8 because unfortunately I had to enter manually as the site wasnt working ... Read more

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excellent to deal with

| | 0 comment Reviewed by Andrew on 17 February 2020, 16:27 PM

we got some quotes from other companies which were more expensive than 1 cover for less coverage.very... Read more

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Claim not allowed

| | 0 comment Reviewed by Leeanne Salon on 17 February 2020, 16:26 PM

My mother died the day before i was set to cruise. I called to cancel and claim the costs of the cr... Read more

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Good, but I didn't have claim

| | 0 comment Reviewed by Cris Moris on 17 February 2020, 16:26 PM

I already got this insurance twice, I chose because it has quite popular in Australia. Fortunately, I... Read more

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Don't use this company if you have a second hand phone

| | 0 comment Reviewed by James on 17 February 2020, 16:25 PM

If you are like me and refuse to pay thousands of dollars for a new phone it is very likely you won&#... Read more

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Couldn’t fault

| | 0 comment Reviewed by Tiarna Nouwland on 11 February 2020, 17:06 PM

Easy and Fast claims processing, amazing customer service. Wish all insurance companies are this good... Read more

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ICover easy and reasonable priced domestic travel insurance

| | 1 comment Reviewed by Trish on 11 February 2020, 17:06 PM

It was easy to apply and appeared to cover what we needed for a simple domestic cover ~ partner neede... Read more

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Great cover and great service

| | 1 comment Reviewed by ray on 11 February 2020, 15:43 PM

Had my iPhone damaged while travelling and the team were quick to attend the matter and had it resolv... Read more

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Great value, clear policy, easy to understand and know what’s what

| | 1 comment Reviewed by Kay Jennings on 11 February 2020, 15:42 PM

I always come to you for insurance and thankfully haven’t claimed but I think the policy is very clea... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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