1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

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8.5/10
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8.0/10
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Value for Money

8.6/10
8.6/10
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Cancellation of cruise

| | 0 comment Reviewed by Lyn Chappell on 11 September 2020, 19:47 PM

Very pleased with 1cover with my claim.
After lengthy wait on cruise company to provide document... Read more

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Claim was handled promptly and with minimal hastle

| | 0 comment Reviewed by Heather on 09 September 2020, 21:26 PM

Initially found it difficult to commence claim with no phone contact possible but once this was overc... Read more

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terrible experience once you make a claim

| | 0 comment Reviewed by Maz Razavian on 09 September 2020, 21:22 PM

The experience following an injury was terrible. They were slow and unhelpful, failed to organise an ... Read more

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ICover Claiming and Caring

| | 0 comment Reviewed by Susan on 09 September 2020, 21:21 PM

This is the first time we had to make a major claim on travel insurance. 1Cover made this a stress ... Read more

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Fine Print without the Print

| | 0 comment Reviewed by Greg Sykes on 13 August 2020, 13:15 PM

Terms and conditions do not show all requirements needed when making a claim. I wanted to claim for m... Read more

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Fine if you don't have to claim

| | 0 comment Reviewed by Barbara Lamb on 21 July 2020, 13:58 PM

I have used 1 cover several times and have never needed to claim.

Our cruise was cancelled d... Read more

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Easy and good value

| | 0 comment Reviewed by 55kasi55 on 20 July 2020, 23:42 PM

Easily found cover that suited me through them for a good price. Covered everything I was looking for... Read more

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Great Service.

| | 0 comment Reviewed by Rob Gregory on 04 June 2020, 16:37 PM

We were kept up to date on proceedings once we lodged our claim. It did take some time but under the ... Read more

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Waste of money!

| | 1 comment Reviewed by SCA on 04 June 2020, 16:36 PM

Chose to take out a comprehensive "cancel for any reason" policy with 1 Cover. This was in 2019 befor... Read more

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To purchase Online was easy & uncomplicated.

| | 0 comment Reviewed by bartlett on 01 June 2020, 06:48 AM

In submitting this claim we were very wry as anything would come out of it. We were our selves very l... Read more

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100% Satisfaction

| | 0 comment Reviewed by Shareen Kinsman on 01 June 2020, 06:46 AM

Right in the middle of the COVID-19 pandemic I was caught overseas. 1Cover easily extended my cover. ... Read more

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settling a claim

| | 0 comment Reviewed by Dinie Brouwer on 26 May 2020, 18:52 PM

thank you for settling my claim,it shows that if you are honest about pre_existing conditions you wil... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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