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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
Sort by: Date | Score | Claims | Value

Claims were too strict wth my claim.

Review by Barbara Ainscow | 22 February 2018, 15:39 PM | 0 comment

I attached every piece of information I had in support of my claim. Unfortunately that wasn't eno... Read more

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Verified Review Barbara Ainscow was invited by 1Cover to write this review.

Emergency line unhelpful. Claims process straight f...

Review by Tori | 22 February 2018, 15:38 PM | 0 comment

When I had first been told my flight had been cancelled it was after midnight so I called the emergen... Read more

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Verified Review Tori was invited by 1Cover to write this review.

Always great service.

Review by Simone Leifels | 21 February 2018, 11:24 AM | 0 comment

I have used 1Cover many times and have only ever needed to claim once due to being stranded with stor... Read more

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Verified Review Simone Leifels was invited by 1Cover to write this review.

No problems

Review by Ryan Miller | 21 February 2018, 11:24 AM | 0 comment

Worthwhile & reasonably good value considering that claims are actually paid out and reimbursemen... Read more

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Verified Review Ryan Miller was invited by 1Cover to write this review.

Looking for a loophole not to pay claim

Review by Andrew Duncan | 21 February 2018, 11:23 AM | 0 comment

I am an Australian living in Thailand, and as I was travelling on holiday to Australia, I chose an Au... Read more

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Verified Review Andrew Duncan was invited by 1Cover to write this review.

Inexpensive and awesome company to deal with

Review by Elaine Roberts | 20 February 2018, 10:31 AM | 1 comment

I have used 1Cover for every overseas trip I have taken. I have had to make a claim for 2 of these ... Read more

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Verified Review Elaine Roberts was invited by 1Cover to write this review.

Affordable, peace of mind insurance.

Review by Stephen Britten | 20 February 2018, 10:30 AM | 1 comment

Was pleasantly surprised to receive a text checking whether we needed to extend our cover in case we ... Read more

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Verified Review Stephen Britten was invited by 1Cover to write this review.

claim process disappointing

Review by Esther Gledhill | 20 February 2018, 10:30 AM | 1 comment

we were told a number of times that we weren’t eligible to be covered for our extended stay. It was o... Read more

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Verified Review Esther Gledhill was invited by 1Cover to write this review.

Easy purchase, claims staff very courteous and resp...

Review by Alan Clayland Field | 19 February 2018, 12:23 PM | 1 comment

We had a trip delay and filed a claim. The process was simple, the staff we worked with very helpful ... Read more

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Verified Review Alan Clayland Field was invited by 1Cover to write this review.

Value for money and easy to apply.

Review by Wendy Bunn | 19 February 2018, 12:23 PM | 1 comment

Great customer service. Friendly staff when I needed to enquire about my pre injury situation before ... Read more

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Verified Review Wendy Bunn was invited by 1Cover to write this review.

Great value

Review by Jennifer Ferris | 15 February 2018, 10:07 AM | 1 comment

Great value insurance we use it all the time.
Have not made a claim as yet but price is good Read more

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Verified Review Jennifer Ferris was invited by 1Cover to write this review.

Great Experienced Staff

Review by Debbie Angove | 15 February 2018, 10:07 AM | 1 comment

I have used 1Cover Insurance many times, the staff are always helpful. The cover offers great value ... Read more

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Verified Review Debbie Angove was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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