1Cover Travel Insurance Reviews

I chose 1Cover, reason being: had selection of rate to pay for hire car excess. Also good value. Lucky we had no claim :)

Easy to apply for 1 Cover insurance. Insurance provisions outlined well on website. Value for money and inclusions were appropriate for my needs.

We've used 1Cover several times over the years, so thought I'd better see what the competition was offering this time....maybe a change needed, but could not find anything comparable for what suited our needs, so again 1Cover is still the one for us!

Once again, 1Cover was able to provide complete cover at a competitive price. We can always rely on them having a suitable product to support our travels.

Use 1cover everytime I travel... interstate and international... always feel safe with the cover offered...
Thankfully to date our travels have not required us needing to make a claim... highly recommend this travel insurance

Highly recommend, prices are very very compatible if not cheaper, we have additional medical health added and it's so affordable and knowing you've got full cover at exceptional prices, highly recommend.

Surgery could not be completed over the weekend whilst in Christchurch, we should have insisted 1Cover organise surgery and make arrangements for us to catch up with our travel partners whilst in NZ. We had to wait until we returned to OZ and organise a referral and pay to travel interstate to have bicep surgery done. Not happy

Thankful that we did not have to use our insurance but happy with the peace of mind so we could relax and enjoy our trip.

1 comment on this review

Hi Stephen,

It's great to hear our policies helped provide you with peace of mind while on your trip. It's fantastic to know our customers can relax because of their cover.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
21 June 2018, 09:49 AM

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Easy, informative, contactable, and peace of mind. Recommended to us by frequent travelling friends who've claimed in the past. They said the process is easy which is ideal when you're in a foreign country.

1 comment on this review

Hi W,

It's wonderful to hear that you were recommended to us and we were able to offer you the peace of mind you need when travelling.

It’s great that you were happy with our travel insurance and impressed by the extent of our coverage.

We hope you had a great time on your trip and thank you for taking the time to leave us a review, we really appreciate it!
Sophie@1Cover

Reply from 1Cover representative
21 June 2018, 09:47 AM

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Very easy to organise online even with specific medical cover- good job! but I'm glad I didn't need to claim!

1 comment on this review

Hi Jill,

It's great to hear that you found setting up the policy easy, even with additional medical conditions, we always strive to offer exceptional service.

We all hope that we never have to end up claiming on our travel insurance, but I am pleased that we are able to offer you peace of mind whilst travelling.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
21 June 2018, 09:44 AM

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I’ve used this insurance company every time I travel. On one occasion I got very sick before my holiday and ended up in hospital. From the minute I called everyone was very helpful and understanding. Once I sent the claim online I got my money back from the holiday within a week! I highly recommend.

1 comment on this review

Hi Taylor,

a long-time customer! Thanks so much for your continued support, it means so much knowing the confidence and trust you have placed in us.

I am glad that you found our staff fantastic to deal with when you needed to make a claim.

We'll do our best to continue to give you the kind of service that you deserve. And we're looking forward to providing you cover on your next trip.
Sophie@1Cover

Reply from 1Cover representative
21 June 2018, 09:42 AM

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Ever since we utilised the 1Cover kiosk at the airport several years ago, to arrange last minute travel insurance after forgetting to prearrange on one of our annual Bali holidays, we have used 1Cover ever since. We found their cover to be very comprehensive and competively priced. We had a small claim two years ago and were very happy with the efficiency with which they dealt with it. Recently we had to cut short our Europe trip due to illness and again 1Cover processed that claim very efficiently. We can strongly recommend 1Cover and intend to continue using them with absolute confidence.

1 comment on this review

Hi Rodney,

I’m glad you were happy with our service and that you found it easy to use. It's always encouraging to hear from a loyal customer and to know that we could assist with your past claim.

We hope that you got to enjoy the part of your Europe trip that you were able to take.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
20 June 2018, 10:43 AM

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