Travel insurance is extremely important; without the right cover you could get stranded overseas, have to foot a $50,000 medical bill, or lose thousands of dollars if your trip gets cancelled and you can’t claim it back.
So, when you’re reading our editorial content, you deserve to know exactly who wrote them and how we make sure what you’re reading is accurate and up to date.
Who we are
Compare Travel Insurance is an Australian comparison site dedicated exclusively to travel insurance. Every month, we help thousands of Australians compare benefits, features and prices from the insurers who participate on our site – and because travel insurance is all we do, we know it inside out.
We're paid a referral fee by the insurer when you buy a policy through our site. The fee varies between insurers - our Financial Services Guide sets out the amounts. It doesn't change the premium you pay, and it doesn't influence what we write or how a product is rated.
Oh, and our comparison service is completely free to use.
Who writes our content
Our content is written and reviewed by people with travel and general insurance experience. CoverDirect Pty Ltd holds Australian Financial Services Licence 383590, which authorises us to provide general advice on general insurance. Every article is reviewed by a senior team member before publication.
Learn more about our content writers here.
How we verify accuracy
What an insurer says about their own product and what’s actually in the fine print aren’t always the same thing. When we write about a policy’s features, inclusions or exclusions, we go to the product disclosure statement (PDS) directly.
Our fact-checking process includes:
- Checking all product details against the current PDS from the insurer.
- Cross-referencing pricing and coverage claims against data pulled directly from our comparison tool.
- Citing data only from credible, authoritative sources such as ASIC and the ABS.
Our core editorial principles
Everything we publish is guided by core values:
- Honesty: We’re not here to push you toward any particular policy, including the brands we have a commercial relationship with. Only you know what’s right for you. Our job is to give you the information you need to make that call yourself.
- Accuracy: We only publish what we can verify.
- Transparency: We tell you how we make money, who wrote the content and where the information comes from. And our star ratings aren’t decided by us; they’re based entirely on reviews from real customers.
- Relevance: We write for Australian travellers. That means we focus on what actually matters for people travelling from Australia, not generic global advice.
- Helpfulness: The goal is always to make a complicated decision easier. Not to impress you with industry jargon.
Who reviews our content
Every piece of content is reviewed by a senior team member for accuracy, clarity and compliance with our obligations as a licensed financial comparison service.
How we make money (and why it doesn’t affect what we write)
We earn a commission when you purchase a travel insurance policy through our site.
This commission doesn't change the premium you pay, and it doesn't influence what we write or how a product is rated.
A few things worth knowing:
- Insurers cannot pay to be featured more favourably in our editorial guides.
- Our quote results are ranked by price by default, and you can sort by popular cover levels. Commercial relationships don't affect that ordering, and insurers can't pay for a better position or for more favourable treatment in our editorial guides.
- Products marked as “sponsored” or “promoted” are clearly labelled as such and are separate from our editorial content.
In the interest of full transparency: Compare Travel Insurance is owned and operated by CoverDirect Pty Ltd, which holds an Australian Financial Services Licence to provide general travel insurance advice. CoverDirect has directors, shareholders or entities in common with 1Cover, Ski-Insurance and Zoom Travel Insurance. Those policies appear on our site in the same way as any other insurer; they receive no preferential treatment.
For a full breakdown of how we operate and how we’re remunerated, see our Financial Services Guide.
A note on general advice
The content on Compare Travel Insurance is general in nature. It does not take into account your individual circumstances, travel plans, health history or financial situation.
Before purchasing any travel insurance policy, we encourage you to read the PDS in full and consider whether the product is right for you. If you need personal advice, speak with a licensed insurance adviser.