Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

Customer Experience

7.6/10
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Claims Experience

6.2/10
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Value for Money

7.8/10
7.8/10
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Misleading 'Good for 30 day' claim with quotes

| | 1 comment Reviewed by Consumerwatch on 20 February 2020, 09:47 AM

Matter of false 'Good for 30 day' claim currently with AFCA and the ACCC.

Insurance ... Read more

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insure and go the way to go

| | 0 comment Reviewed by Vicki Quirk on 20 February 2020, 09:47 AM

I found insure and go very easy to get a quote. I then got the insurance that I needed at a very comp... Read more

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Never again

| | 1 comment Reviewed by Lisa Hill on 20 February 2020, 09:46 AM

I will never use insure and go again as apparently I should have seen an alert about no cover for co... Read more

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Fantastic Service

| | 0 comment Reviewed by Paul Sommers on 20 February 2020, 09:46 AM

Initial purchase was super easy and cheaper than everyone else. When I had to add an additional 2 day... Read more

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very apt

| | 0 comment Reviewed by Robert McIlhatton on 20 February 2020, 09:46 AM

After comparing your cover with numerous other company offers it was an obvious choice to select Insu... Read more

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Great easy experience.

| | 0 comment Reviewed by Belinda Lee on 19 February 2020, 10:07 AM

First time looking into & purchasing travel insurance.
Travel & Go made it easy.
Onli... Read more

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Easy friendly site

| | 0 comment Reviewed by C Hayes on 19 February 2020, 10:07 AM

I have had insure and go several times and have always told friends that were traveling to buy and on... Read more

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Great

| | 0 comment Reviewed by Joyce Paterson on 19 February 2020, 10:07 AM

I have been using InsureandGo for a few years now when travelling overseas and have always found them... Read more

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Haven’t travelled yet so can’t rate

| | 0 comment Reviewed by Barry Strain on 19 February 2020, 10:06 AM

So very easy to use internet site for a quote and then application form for a old fella like me!
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travel ins a rip off

| | 1 comment Reviewed by Janette Coleman on 19 February 2020, 10:05 AM

were unable to claim cancelling trip. but could go and get the crona virus- then they would cover us.... Read more

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I will keep using Insureandgo.

| | 0 comment Reviewed by steve munro on 19 February 2020, 10:05 AM

I have gone throught your company before, because you cover my medical condition without any conserns... Read more

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Would recommend Insure & Go travel insurance

| | 0 comment Reviewed by Carol McGarrigle on 17 February 2020, 16:28 PM

Great, affordable policies with a streamlined claims process. Would recommend Insure and Go travel in... Read more

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InsureandGo FAQ

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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