Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.6/10
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7.7/10
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Disappointed

Review by Kelly | 12 November 2018, 10:43 AM | 0 comment Reviewed by Kelly on 12 November 2018, 10:43 AM

I have been trying to put in a claim for a suitcase that was damaged and no longer usable from an int... Read more

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Stay away. Scam. Misleading

Review by WP | 07 November 2018, 11:03 AM | 0 comment Reviewed by WP on 07 November 2018, 11:03 AM

Terrible. Stay away. Its a scam. Took out what was marketed as super amazing brilliant simple travel ... Read more

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Excellent Service

Review by Peter Lynton | 06 November 2018, 10:18 AM | 0 comment Reviewed by Peter Lynton on 06 November 2018, 10:18 AM

We were on a cruise around Australia in December/January 2018 and we missed Fraser Island due to leav... Read more

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Easy to navigate site

Review by Jan Curren | 02 November 2018, 13:21 PM | 0 comment Reviewed by Jan Curren on 02 November 2018, 13:21 PM

Have just purchased travel insurance for a cruise next year. Insureandgo seems to have us covered for... Read more

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Excellent value

Review by Melb Family | 01 November 2018, 14:49 PM | 0 comment Reviewed by Melb Family on 01 November 2018, 14:49 PM

I shopped around and found InsureandGo the best value. We were after a mid tier package and it was ob... Read more

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Poor Service

Review by Ben Allen | 01 November 2018, 14:49 PM | 0 comment Reviewed by Ben Allen on 01 November 2018, 14:49 PM

Paid up for insurance on a laptop. Long time waiting on the phone when I made a claim they tell you t... Read more

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Happy travelers

Review by jude | 31 October 2018, 09:44 AM | 0 comment Reviewed by jude on 31 October 2018, 09:44 AM

We are regular travelers and we compare the market every time we travel and always come back to Insur... Read more

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Had a night in hospital in Bali and insureandgo were marvellous.

Review by Rose Bud | 30 October 2018, 09:14 AM | 0 comment Reviewed by Rose Bud on 30 October 2018, 09:14 AM

As I mentioned I had a night ina Bali hospital. On discharge we found it very easy to pay the excess ... Read more

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Pre Existing

Review by Ann Sale | 25 October 2018, 16:23 PM | 0 comment Reviewed by Ann Sale on 25 October 2018, 16:23 PM

We found that this was an extremely competitively priced travel insurance where a pre-existing condit... Read more

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good value and easy to understand policy

Review by Kristian Widmann | 23 October 2018, 10:35 AM | 0 comment Reviewed by Kristian Widmann on 23 October 2018, 10:35 AM

policy wording was very clear and understandable. I chose this policy even though it was a little mor... Read more

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Easy company to deal with and competitive prices.

Review by Denis Rawcliffe | 18 October 2018, 13:25 PM | 0 comment Reviewed by Denis Rawcliffe on 18 October 2018, 13:25 PM

Online quote process was easy, quick and very informative. Prices were competitive and purchasing ins... Read more

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Scammed

Review by Carli Sayegh | 18 October 2018, 13:25 PM | 3 comments Reviewed by Carli Sayegh on 18 October 2018, 13:25 PM

Tried claiming one airplane ticket as my daughter was too ill to fly. Had doctors certificate but the... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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