Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.5/10

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7.7/10
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Excellent service

Review by Brendan Kelly | 18 January 2019, 11:07 AM | 0 comment Reviewed by Brendan Kelly on 18 January 2019, 11:07 AM

Having to reschedule our trip due to family illness we made a claim for the costs involved and our cl... Read more

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Totally satisfied

Review by Graham Harrold | 18 January 2019, 11:07 AM | 0 comment Reviewed by Graham Harrold on 18 January 2019, 11:07 AM

Website works well even for a 68 year old. Last year was bitten by dog in Thailand, had to have hospi... Read more

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Mostly good value

Review by Peter Moylan | 18 January 2019, 11:06 AM | 0 comment Reviewed by Peter Moylan on 18 January 2019, 11:06 AM

Generally satisfied, but there was no seniors discount as advertised. Presumably the appropriate opti... Read more

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It took eight months to get a claim paid

Review by David | 16 January 2019, 10:33 AM | 0 comment Reviewed by David on 16 January 2019, 10:33 AM

Claimed the IT dept lost emails over 4 or 5 months despite all the form emails replying to me emails.... Read more

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A great service provider

Review by Joanna Szczudlowska | 15 January 2019, 11:27 AM | 0 comment Reviewed by Joanna Szczudlowska on 15 January 2019, 11:27 AM

Great value, efficient and highly satisfying claim processing experience in the past. Highly recommen... Read more

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Good value and service

Review by R Pablo | 15 January 2019, 11:26 AM | 0 comment Reviewed by R Pablo on 15 January 2019, 11:26 AM

I always go with insureandgo. Value for money and ticks all the boxes I want covered. Also handy for ... Read more

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Cost effective, quick and easy!

Review by Sean Mulholland | 15 January 2019, 11:26 AM | 0 comment Reviewed by Sean Mulholland on 15 January 2019, 11:26 AM

I have insured with you guys for about 5 yrs now and you make it easy to apply and disclose and asses... Read more

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Don't expect payout on claim!

Review by Shirley | 07 January 2019, 10:57 AM | 0 comment Reviewed by Shirley on 07 January 2019, 10:57 AM

We have used this company many times & recommended to our friends, based on the great reviews. Un... Read more

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Go elsewhere

Review by nicholas prior | 21 December 2018, 10:21 AM | 0 comment Reviewed by nicholas prior on 21 December 2018, 10:21 AM

In 40 years of travelling around the world l have not met a travel insurance company so bad as this o... Read more

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Good

Review by Lene Kiil Kjaergaard | 19 December 2018, 14:36 PM | 0 comment Reviewed by Lene Kiil Kjaergaard on 19 December 2018, 14:36 PM

I was a bit annoyed that in the end of deciding what cover etc. I got another fee added for volcano c... Read more

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Excellent service

Review by John Pappas | 17 December 2018, 12:39 PM | 0 comment Reviewed by John Pappas on 17 December 2018, 12:39 PM

Had to make a claim due to cancellation of family holiday due to death in family. My claim was dealt ... Read more

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Affordable & easy to deal with

Review by Heidi Lyons | 11 December 2018, 17:16 PM | 0 comment Reviewed by Heidi Lyons on 11 December 2018, 17:16 PM

Insurance was affordable & when I made our claim for missed ports all was sorted & paid in a ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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