Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.6/10
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Value for Money

7.8/10
7.8/10
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Did not pay on claim

| | 2 comments Reviewed by Wayne watson on 18 March 2020, 22:55 PM

Submitted claim for damaged suitcases while on trip to USA. After 3 months of emails claim was rejec... Read more

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My usual travel insurance Co.

| | 0 comment Reviewed by Tanya Hill on 11 March 2020, 12:50 PM

I usually go with insure and go as do my travel companions. I have always had a smooth trip and neve... Read more

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First look at InsureAndGo

| | 0 comment Reviewed by CaptainPeter on 06 March 2020, 15:52 PM

Applying for my travel insurance was very easy. The journey through the website was painless. I am ye... Read more

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Easy, quick and great value.

| | 0 comment Reviewed by Leigh on 06 March 2020, 15:52 PM

Came across Insure & Go through Seniors NSW. I obtained a quote for cover for a 4 week trip to Vi... Read more

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I always use insureandgo

| | 0 comment Reviewed by Anne-Marie Annie Walsh on 06 March 2020, 15:51 PM

I’ve used them many times and once needed to cancel a trip. They fully refunded with minimal issue. S... Read more

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Value for money.

| | 0 comment Reviewed by Bedelia Carol Wilson on 06 March 2020, 15:51 PM

True value for money less restriction at 72 I find this the best travel insurance I’ve ever had well ... Read more

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Value for the money

| | 0 comment Reviewed by Komang Putra on 06 March 2020, 15:51 PM

We always travel back to home and Always get cheaper price for the insurance with insureandgo, never ... Read more

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Using InsureandGo

| | 0 comment Reviewed by Lynn Jackson on 06 March 2020, 15:50 PM

Use this company all the time. I have a pre existing condition and yet they still cover me with no wo... Read more

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Exactly what I was looking for

| | 0 comment Reviewed by Beverley on 06 March 2020, 15:50 PM

The things we were looking for were - in no particular order;
Price
Cover
Extras
Exis... Read more

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Travel insurance for NZ trip

| | 0 comment Reviewed by Brett Collins on 06 March 2020, 15:49 PM

The site is simple to use with all the information and comparison between coverage levels available u... Read more

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Wasn't terribly impressed

| | 1 comment Reviewed by Pat Alcock on 06 March 2020, 15:48 PM

Frustrating to deal with at first and I wasn't getting the answers to my questions...which led me to ... Read more

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Value for Money

| | 0 comment Reviewed by G. Clarke-Wood on 06 March 2020, 15:48 PM

Have compared what is covered by other travel insurance and have found Insure and Go very comparable ... Read more

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InsureandGo FAQ

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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