Easy to buy their insurance, but lengthy delays, obfuscation, hand off to a third party when you try ... Read more
I have been trying to sort my claim for 4 months now and have not been able to speak to a representat... Read more
Have taken four months to review a claim for accommodation. The company failed to respond to queries ... Read more
Despite paying for a comprehensive annual family policy, when making a claim this company do not resp... Read more
I have had success with two covid claims on an annual policy. Very happy and will use them again. Plu... Read more
trip cancelled due to COVID - they wont reissue for same trip rescheduled in May 2021. have offered ... Read more
Their treatment of clients is pathetic! They don't return calls or complaints...they have no reg... Read more
Over the last 3 months, I’ve been trying to get refunded the premium I paid for a policy I couldn’t u... Read more
I remained committed to getting my unused policy refund due to the Corona Virus Pandemic from Insurea... Read more
Worst insurance company I’ve ever dealt with. Claims process is arduous and broken. Their Facebook ... Read more
Do not use Insure and Go they are refusing refunds and when you agree to a credit they kept 25% of ou... Read more
A company profiteering from Covid 19.
We couldn't travel to Queensland due to the covid 19, I... Read more
The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.
Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.
Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.
Yes if you pay an additional premium when you purchase your policy.
You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.
Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.
Yes, as long as you have valid Medicare cover, private health care or student travel
You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.
Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.
Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.
This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.