Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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Value for Money

7.7/10
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EASY FOR OLDIES

| | 2 comments Reviewed by Sue Bradley on 19 July 2019, 16:00 PM

My travel insurer of over 20 claim free years dumped us when my husband turned 70. Moved to another c... Read more

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Easy to navigate the website, great claims experience

| | 1 comment Reviewed by Melanie on 19 July 2019, 16:00 PM

I have had a great experience with Insure and Go in the past and this is the reason why I am using th... Read more

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Go Elsewhere - Thumbs Down Insure and Go

| | 2 comments Reviewed by Joii on 19 July 2019, 15:59 PM

It’s now July, while on a domestic holiday to Melbourne with my husband I had a fall, 28th March 2019... Read more

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Pretty Good

| | 0 comment Reviewed by Paul Wayland on 17 July 2019, 11:23 AM

I have used Insure and Go several times. It would have been quicker if I could have downloaded the me... Read more

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Insureandgo Travel insurance

| | 0 comment Reviewed by Zebby on 16 July 2019, 10:14 AM

I have found Insureandgo very competitive and very comprehensive in their offers in comparison to oth... Read more

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Insureand go the way to go

| | 0 comment Reviewed by Tony Torville on 16 July 2019, 10:14 AM

Having arranged a couple of holidays this year, travel insurance was next on the card. The monthly Se... Read more

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Website experience alot better than customer service over phone.

| | 0 comment Reviewed by Jennifer Francis on 16 July 2019, 10:13 AM

Booked online many times no issues.
Have at times phoned to confirm policies & always had rud... Read more

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A feel good travel insurance Company

| | 0 comment Reviewed by Ronald Brehm on 15 July 2019, 17:25 PM

Good rates for quality easy to access and understand travel insurance cover. Only had to claim the o... Read more

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Relatively easy online quote process.

| | 0 comment Reviewed by jan on 09 July 2019, 10:10 AM

Unable to go back and check details on the website once you get an emailed quote. Makes it hard if no... Read more

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Forget this insurance if you need to make a claim!

| | 1 comment Reviewed by Robot Monkey group on 09 July 2019, 10:06 AM

After being a loyal customer for 4 years, countless trips and not a single claim - I finally needed t... Read more

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Recommended by a travel Magazine

| | 0 comment Reviewed by Raymond on 05 July 2019, 10:14 AM

I have gotten travel insurance quotes from other insurers which have been much higher and not really ... Read more

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Affordable, Convenient, and Comprehensive!

| | 0 comment Reviewed by Peter Do on 05 July 2019, 10:14 AM

My partner and I have used InsureandGo for 3 overseas trips so far and have had nil issues. I was abl... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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