Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.5/10
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Value for Money

7.8/10
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Good cover at a reasonable price

| | 0 comment Reviewed by Andrew Holland on 21 January 2020, 11:10 AM

Got this cover because it has very good cover for my travel needs at a reasonable price. Also helped ... Read more

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Great value for money and excellent service

| | 0 comment Reviewed by Gary Hodsdon on 21 January 2020, 11:10 AM

I’ve had Insureandgo for three years now and made one claim. It was handled professionally and finali... Read more

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Easy to arrange travel insurance.

| | 1 comment Reviewed by Jospeh Pignone on 21 January 2020, 11:10 AM

I have purchased insurance for the past 7 or 8 trips. Seems to be no recognition for that. Happy with... Read more

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We are happy so far with no complaints

| | 0 comment Reviewed by Mr & Mrs John Allport on 21 January 2020, 11:10 AM

We insured with your company last November and happily did not need to claim anything. Hope this occ... Read more

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Our go to Travel Insurance

| | 0 comment Reviewed by Rob Nicholas on 21 January 2020, 11:09 AM

We have used Insure & Go more than 10 times, mainly for Cruising and it has super easy Web based ... Read more

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Very reasonably priced

| | 0 comment Reviewed by Tony Keepence on 21 January 2020, 11:09 AM

This is the second time I have used Insure and go for travel insurance and both times the process has... Read more

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Change of Date

| | 0 comment Reviewed by Mimm on 21 January 2020, 11:09 AM

Spoke to Danielle in your Customer Service about the cost to change the start date of the cover by a ... Read more

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Easy to get travel insurance for over 70

| | 0 comment Reviewed by Siddalingeswara Orekondy on 21 January 2020, 11:08 AM

Easy to apply on line. Some pre existing Health conditions are assessed on line for additional cost. ... Read more

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Insure and Go insurance

| | 0 comment Reviewed by julianne hughes on 20 January 2020, 15:09 PM

It was traumatic when I fractured my pelvis in Amsterdam but dealing with Insure and Go eased the pai... Read more

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Absolute garbage

| | 1 comment Reviewed by Tony Clift on 20 January 2020, 15:08 PM

They take your money for a premium and when you claim they want to have nothing to do with you. In my... Read more

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Fantastic service

| | 0 comment Reviewed by Richard Pereira on 20 January 2020, 15:08 PM

Great service. Easy to apply on line, great price too

Highly recommend to anyone looking for... Read more

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Horrendous service with mistakes at every turn

| | 1 comment Reviewed by Issy Copley-Smith on 20 January 2020, 15:07 PM

My Insurance was entered incorrectly when I purchased it. I was then never given any forms or proof o... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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