Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.6/10
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7.8/10
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Travel insurance

Review by Sam Powell | 21 March 2019, 16:04 PM | 0 comment Reviewed by Sam Powell on 21 March 2019, 16:04 PM

The best customer service I have received in years. Nothing was too much trouble for the young lady. ... Read more

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Reasonably priced and Raiz bonus tool!

Review by Angie Loftus | 21 March 2019, 16:03 PM | 0 comment Reviewed by Angie Loftus on 21 March 2019, 16:03 PM

I brought my policy via Raiz as they reinvest back to your Raiz account I was pleasantly surprised at... Read more

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Great company

Review by Lynn Ferré | 21 March 2019, 16:02 PM | 0 comment Reviewed by Lynn Ferré on 21 March 2019, 16:02 PM

Used InsureandGo quite a few times, especially when they have extra discounts on offer, they have gre... Read more

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My travel insurance plan

Review by Justin Ellul | 18 March 2019, 11:49 AM | 0 comment Reviewed by Justin Ellul on 18 March 2019, 11:49 AM

The on-line process was user friendly and trouble free. It was an efficient and time saving process w... Read more

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Simplicity

Review by Michael | 15 March 2019, 12:28 PM | 0 comment Reviewed by Michael on 15 March 2019, 12:28 PM

Always found them competitive, a very user friendly site, and after a recent claim experience, thorou... Read more

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Travel insurance

Review by Michael Coney | 14 March 2019, 16:58 PM | 0 comment Reviewed by Michael Coney on 14 March 2019, 16:58 PM

Very easy to navigate the website and good value for money for travel insurance. Would recommend for ... Read more

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Great value.

Review by Karin Hodgkinson Mew | 27 February 2019, 10:13 AM | 0 comment Reviewed by Karin Hodgkinson Mew on 27 February 2019, 10:13 AM

This is the third time I will be using Insure and Go for my travel insurance. They give me the best ... Read more

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Booked online easy

Review by Paul Nock (Margaret River Drones) | 26 February 2019, 09:54 AM | 0 comment Reviewed by Paul Nock (Margaret River Drones) on 26 February 2019, 09:54 AM

I use insure and go because I have had a kidney Transplant and they have easy online medical screenin... Read more

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First time with travel insurance

Review by Melanie Diven | 22 February 2019, 10:02 AM | 0 comment Reviewed by Melanie Diven on 22 February 2019, 10:02 AM

Super easy, barely an inconvenience for the first time purchasing travel insurance. Everything was th... Read more

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Difficulty with claim

Review by andrea | 18 February 2019, 11:15 AM | 0 comment Reviewed by andrea on 18 February 2019, 11:15 AM

I have had an issue with claiming for a broken suitcase and a jumper which i don't have receipt f... Read more

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Easy to buy but hard to cancel

Review by Danielle Tizzone | 11 February 2019, 12:31 PM | 0 comment Reviewed by Danielle Tizzone on 11 February 2019, 12:31 PM

Received poor customer service whilst trying to cancel a policy (forgot to add something to the polic... Read more

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Easy to apply

Review by Steve Mitchell | 31 January 2019, 10:44 AM | 0 comment Reviewed by Steve Mitchell on 31 January 2019, 10:44 AM

Have not had to claim and I hope if we have to it will be as easy as applying for the insurance. Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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