D A.
March 2025
D A.
March 2025
Steve
August 2024
My luggage was stolen - they dont dispute this - but getting a claim paid - no way would that happen - 3 different excuses for not paying (and all of them wrong) - took them to AFCA who were as bad (promised they would take all that happened into consideration but nothing was listed in their review - just look after their own) - Stay away - they may be cheaper but thats for a reason - they will fight tooth and nail to not pay a claim.
Ayah
November 2022
I got in a car accident and received 5 fractures while travelling in Egypt. I was sent to a rural childrens hospital without tissues or soap, for a week I was made to go without food while the hospital failed to find a place to accept me for surgery. On top of this while I was in extreme pain, the only medicine available was childrens paracetemol, once it wore off I would be screaming for an hour until the next dose would be administered. The circumstances were already stressful however when we needed my insurance they were incredibly hard to contact and slow to respond to the situation. I was unable to move at all and my Aunty was in communication with them via email. they were oblivious to how severe our situation was and continued to promise us we would we be picked up via ambulance and flown to a better hospital. For three days we were told they were on their way and would be at the hospital in a matter of 4 hours. We had to chase after them a lot and my Aunty sent 85 emails so that we could prompt them to do their job. All the entitlements stipulated in the insurance policy weren’t given to us, we had to force them to do their job and this was extremely difficult as the insurance company actually outsources the people who deal with the customers, it seemed like they had no clue how to do their jobs. This experience was completely horrible and it was consistently inadequate even after I was transported to a different hospital. DO NOT PICK THIS INSURANCE COMPANY
Paul
December 2019
From reading the coverage we felt this insurance policy although not the cheapest gave the best all round coverage for our cruise.
Courtney
June 2019
Quick and easy to purchase travel insurance. All information clear and easy to understand. Displayed in a table. Great price and all processed online in a matter of a few minutes. Will definitely use again.
Allison
March 2019
It was simple to understand and easy to do, plus great value, and with 3 options suitable for you to choose from
Liza A.
November 2018
I purchased a policy through Travel Insuranz, after I had researched the market. I found Travel Insuranz easy to use and comprehend. I also received the Travel Sim, which I believe I can use anywhere and it does not expire. This is a real benefit for me as it saves changing Sims in different countries. I would highly recommend this company and get the Travel Sim.
Jo W.
September 2018
Had to contact the Travel Insuranz medical team after falling ill in the States. Very comforting and sorted payment directly with the hospital. Would highly recommend.
Lucy S.
August 2018
I was really impressed with how easy buying a policy was and the speed with which they paid my claim.
Petr
May 2017
They make it very easy to sign up and pay and are very responsive. But it is very difficult to claim. They require many documents and even expect a report from a police (original in English of course) when my camera was damaged. If you have family overseas and any claim involves them forget it they wont cover anything. Travel insurance that is designed to fail people when claiming because of the fact they travel is useless.
Kerry C.
April 2016
Read PDF carefully of their conditions in fine print. You can only correspond through email not phone.Be careful of cheaper insurance .
Csam
June 2015
Offered the best coverage to claim for the price of insurance.. the PDF was readily available and easy to comprehend. I travelled with assurance and ease knowing I was insured for several circumstances.
Got questions?
The Travel Insuranz policy is ideal for groups such as school study tours / cultural trips etc because they can cover up to 50 people on one policy which saves time and hassle.
Yes and what's more, there's no extra to pay.
Simply state the dates that you'll be skiing or snowboarding and you'll be covered for any snow sports accidents. There's no cover for snow sports equipment.
You can cover as many dependent children under 21 years on the same policy as the parents. The cost is the same as two adults buying separate policies.
No.
There's a choice of policies to suit your budget and needs. There is an option to select one way travel.
The Deluxe Plan offers insolvency cover.
So long as you have been living in Australia for the past 3 months you can take a policy for travel overseas with Travel Insuranz.
You are covered, subject to the policy terms and conditions, if you are in control of a Motorcycle and have a current Australian motorcycle licence, or you are a passenger travelling on a Motorcycle that is in the control of a person who holds a current motorcycle licence valid for the country you are travelling in. You are also covered if you are in control of a Moped or Scooter and have a current Australian motorcycle or drivers licence, or you are a passenger travelling on a Moped or Scooter that is in the control of a person who holds a current motorcycle or drivers licence valid for the country you are travelling in.
You can take out a policy from 1 day to 365 days!
For policies purchased while in Australia: Sometimes you decide that you want to stay overseas longer than you had originally planned when you bought your travel insurance. You can normally extend your policy whilst you are overseas up to a maximum period of 12 months in total from the date cover first started. For policies purchased overseas: Our insurance is appropriate if you are an Australian resident and are overseas intending to return to Australia on the date your policy ends. Therefore, the option to extend is not available.
Under the Premier, Premier Plus and Deluxe Plans there is cover for car rental excess waiver.
Travel Insuranz policies are insured by Berkshire Hathaway Specialty Insurance Company which is part of Berkshire Hathaway's National Indemnity group of insurance companies, providing global strength to give you peace of mind.
Brisbane and Melbourne.
Took out a policy for my 5 month trip around South America My drone was stolen/lost Nearly 4 weeks with no response on my claim I have used travel insurance with many different companies, many times and they usually respond very swiftly How bad of a company are you, if you can't even process simple claims in a timely manner and I can't imagine people that have very serious and detailed claims Very unprofessional, do better please..