Customer Experience:

Overall Rating

Verified Review

Shame Zurich and Cover More

11 April 2025, 10:15 AM

Navi Pandher

Terrible experience. I will stay clear of them in the future and urge anyone to strongly consider using them.

Overall Rating

Verified Review

Excellent travel insurance

4 December 2024, 2:27 PM

Mae Younes

I have used InsureandGo a few times now for my overseas travel. The policy is very good and at

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Overall Rating

Verified Review

Do not use

28 August 2024, 3:01 PM

Anonymous User

There is no real way to contact them when overseas and when calling in to speak to someone the

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Overall Rating

Verified Review

Steer clear!!!

13 August 2024, 1:37 PM

Anonymous User

Rang 1300 customer number on 3 different occasions in one day. Each time given different steps to follow.

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Overall Rating

Verified Review

Worst company I have ever dealt with

17 May 2024, 12:01 PM

Prince Kumar

I purchased domestic travel insurance from their online portal over a month ago and they sent me certificate of

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Overall Rating

Verified Review

Dishonest, fraudulent.

16 February 2024, 5:36 PM

toglhot

Dishonesti took out travel insurance with Covermore prior to embarking on a 19 day cruise to NZ, the insurance

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Overall Rating

Verified Review

Never had an issue making a claim

30 December 2023, 6:19 PM

Mumchbrother

We have so far made 2 claims with cover more. As long as you read and understand the PDS

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Overall Rating

Verified Review

DO NOT USE. COULD NOT BE ANY WORSE

21 December 2023, 11:38 AM

Brita Hughes

DO NOT USE THIS COMPANY. We had a family member fall severely ill overseas and we needed to make

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Overall Rating

Verified Review

Dont die!

14 December 2023, 8:29 PM

John

4 months ago, my best friend and his wife travelled to Canada for my wedding where his wife unexpectedly

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Overall Rating

Verified Review

SCAMMERS! AVOID AT ALL COST!

15 November 2023, 1:29 PM

Rainny93

The worst decision I ever made in my life was to buy "travel insurance" from this corrupt, incompetent, negligent,

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Overall Rating

Verified Review

Worst insurance company ever - scammers!!!

14 October 2023, 10:04 PM

oadhel

This doesn’t even deserve one star, pathetic excuse of a company. If you would prefer to throw your hard

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Overall Rating

Verified Review

Absoulte SCAM, beware

5 October 2023, 7:45 AM

William

I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way so you

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On Cover-More's website you can only buy a policy for up to 6 people.

Yes, you don't even need to pick a cruise specific policy. Here's a top tip: Even if you're travelling in Aussie water you still need to pick pacific.

Yes if you purchase Cover-More's snow sports activity option. This policy will cover for $1,500 worth of skiing equipment, $1,000 piste closure and $1,500 skiing pre-paid costs.

Yes if you select their ‘buy-out' option you can decrease your excess to nil.

Cover-More allow you to increase the single item for luggage up to $4,500 by paying an additional premium. For multiple items the overall increase in limits cannot increase $7,000. You can also pay to increase car hire excess to $3,500.

Nope, you're not covered for any claims arising from the insolvency of any travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel or tourism services provider that provides services or accommodation.

No, you can only buy cover if you are a resident of Australia and will be returning home before your policy ends. Non-Residents living outside of Australia can obtain Australian inbound travel insurance cover provided they return to their country of residence at the completion of the period of insurance (and within 18 months of the journey commencing).

You are only insured to ride a bike up to 200cc irrespective of what's on your license. There is no cover unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.

Having too much fun? You cannot extend your current policy, but it's no problem to just purchase a new one. If a medical condition arises before buying the second policy, this condition may now be considered a pre-existing medical condition. So make sure you notify Cover-More if your health status changes at all.

If you are planning to hire a car overseas, you may want to take out additional car hire excess to avoid a hefty bill from the rental company in the event of an accident. Both Options and Travel Sure already have car hire excess in place but you have the power to increase this excess to $3,500 for an additional premium loading. You are only covered for a rented sedan, campervan, hatchback or station-wagon (including 4WDs) rented from a licensed motor vehicle rental company.

Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507).

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Rated 4 stars on:

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Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. Get free travel insurance quotes from Australia’s most trusted brands in just one search, including 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. Compare online and save today! The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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