Tick Insurance Reviews Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.2/10

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7.1/10
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Value for Money

7.6/10
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Excellent and quick service

| | 0 comment Reviewed by Piyush Bhatia on 21 October 2019, 12:15 PM

I have been on many trips but never actually used my travel insurance. This was the first time my pho... Read more

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Missed Port

| | 0 comment Reviewed by Jason North on 16 October 2019, 09:28 AM

Missed Port is claimable on your online claims portal but it isn't defined in your policy, so why... Read more

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No support while trying to make a claim.

| | 1 comment Reviewed by Sam on 15 October 2019, 10:28 AM

I had my phone and bag stolen while travelling in Vietnam earlier in the year. My claim took weeks st... Read more

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All round horrible experience

| | 3 comments Reviewed by Jessica Mason on 15 October 2019, 10:27 AM

Terrible customer service, made a stressful time even worse. I did all the hard work and still got ne... Read more

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I am quite satisfied with the serviceMy

| | 0 comment Reviewed by Jim Borg on 15 October 2019, 10:26 AM

My experience with Tick travel insurance, though the claim process was a bit slow and too many unnece... Read more

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Great value

| | 0 comment Reviewed by Bowen Yong on 15 October 2019, 10:26 AM

Tick travel insurance covered damaged during my trip. They were rather quick in processing the claim ... Read more

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after a very stressful claim process, we were refused

| | 1 comment Reviewed by Paul Tucker on 15 October 2019, 10:26 AM

how many people keep receipts ,in our day, not many, we did have a police report but even that was no... Read more

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Convenient and cheap on line travel insurance

| | 0 comment Reviewed by Bill Marshall on 15 October 2019, 10:13 AM

Pretty reasonable experience having used Tick twice now. Only one concern when making a medical claim... Read more

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Never again will I use Tick Travel Insurance

| | 1 comment Reviewed by vivienne Aldridge on 15 October 2019, 10:12 AM

Tick Insurance have a very misleading policy.Will take your money but god forbid if you make a claim.... Read more

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Proof of ownership?

| | 3 comments Reviewed by Russell Atwell on 15 October 2019, 10:12 AM

I have always taken out full travel insurance but from now will only take cover for hospitals and can... Read more

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Terrible company would never use again!

| | 1 comment Reviewed by Nicola Barker on 14 October 2019, 15:13 PM

Unhelpful, unsympathetic, inhumane staffI would question why is it relevant that a persons relative w... Read more

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Will not reimburse for cancelled flights

| | 2 comments Reviewed by Stephane Elmosnino on 09 October 2019, 11:52 AM

Had to buy new flights, accommodation, transport don't count on them to give you anything back. T... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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