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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 5.5/10

Customer Experience

5.2/10
5.2/10

Value for Money

5.7/10
5.7/10

Claims Experience

1.3/10
1.3/10
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Great company but online purchase does not work

Review by Cheryl Butterworth | 21 August 2017, 12:19 PM | 0 comment

When trying to purchase travel insurance online, and completing the form, I pressed the button "b... Read more

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Quick & easy online transaction.

Review by Nicole Ferrari | 17 August 2017, 10:42 AM | 0 comment

Best value travel insurance for my needs. Ive never made a claim (thankfully)but used Tick Travel Ins... Read more

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Chat line very helpful

Review by Joan McDonald | 04 August 2017, 10:20 AM | 0 comment

Very good rates helpful and was able to get all my queries answered very quickly Documents e mailed ... Read more

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All good so far!!!

Review by Phillip Benger | 21 July 2017, 14:27 PM | 0 comment

I say "so far" cos I haven't had a claim AND I hope I don't have to!!!
This is no... Read more

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Easy and accessible

Review by Graeme Prowd | 21 July 2017, 14:27 PM | 0 comment

Good website. All the data available to make a decision. Different levels of co vet and options avail... Read more

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Excellent website

Review by norman laundry | 17 July 2017, 14:11 PM | 0 comment

Very easy to follow in this site.
In particular the Medical checking.
For an old chap like me... Read more

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Shocking Insurance Company

Review by Grant Mckenzie | 29 June 2017, 11:14 AM | 0 comment

We're not covered for a loss of passport claim, although it states in their agreement, loss of pa... Read more

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Do Not Use this company!

Review by Fiona | 11 May 2017, 09:55 AM | 0 comment

We were traveling from Brisbane to Sydney with Qantas to travel on a cruise. Our flight was cancelled... Read more

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Fell off bicycle overseas, trying to get home hurt ...

Review by Liam Clapp | 24 April 2017, 20:44 PM | 0 comment

Had an accident in rural Vietnam. Tick wouldn't accept my injuries as hospital report was in Viet... Read more

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Compelled to have my dead son overseas due to my in...

Review by Outraged | 29 March 2017, 10:45 AM | 0 comment

my story has been published in Australia's leading women's blog http://www.mamamia.com.au/tra... Read more

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Cheats and Liars AAA bad

Review by Joe | 11 October 2016, 10:47 AM | 3 comments

"Tick Insurance" aka "Insure and Go" are rated AAA bad. Insurance is all about being... Read more

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Terrible service

Review by Danial Hodder | 26 August 2016, 11:15 AM | 0 comment

DO NOT EXPECT TICK TO PAY OUT ON A CLAIM. IT WONT HAPPEN. DON'T GET SICK WHILE YOU'RE ON HOLI... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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