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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 5.9/10

Customer Experience

5.8/10
5.8/10

Value for Money

6.3/10
6.3/10

Claims Experience

2.7/10
2.7/10
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covers what i need

Review by Stuart Bosley | 10 November 2017, 10:48 AM | 0 comment

cheap cover that is just what I want without the extras I don't need easy to buy online & tou... Read more

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Failure to respond, tough guidelines - but eventual...

Review by Amanda Bell | 08 November 2017, 16:15 PM | 0 comment

Making a claim was very confusing the the staff were extremely unhelpful. I had to email numerous tim... Read more

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We had no problems with Tick Insurance.

Review by Max Scholefield | 07 November 2017, 12:26 PM | 0 comment

Jane became sick in China, she was seen by a qualified Doctor who was worried she may become seriousl... Read more

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Terrible service and support for customers

Review by Joel Abounader | 06 November 2017, 16:50 PM | 0 comment

Disgusting support for travellers. No understanding or empathy for serious claims. No support or advi... Read more

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Hard Work

Review by Billie Jo Malone | 04 November 2017, 22:47 PM | 0 comment

Purchased a policy online for a cruise for 4 people. This then changed to 5 people with the cruise da... Read more

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Damaged suitcase small claim.

Review by Paul Charles Barton | 04 November 2017, 22:46 PM | 0 comment

on arrival home noticed damaged to suitcase wheels. Registered a claim for repairs. Claim refused.! ... Read more

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BEST COVER AND PRICE

Review by Terraine | 02 November 2017, 10:24 AM | 0 comment

Checked numerous Insurance companies for quotes.
Tick was by far the cheapest and best cover avai... Read more

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Reasonable price with pre existing condition covere...

Review by Lee Kirk | 30 October 2017, 12:40 PM | 0 comment

The application process is easy to negotiate , and to add various pre existing conditions. Great for ... Read more

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Happy customer

Review by ZP, Wallan | 20 October 2017, 15:41 PM | 0 comment

Unfortunately had to make a claim. Regular updates all the time. Very positive outcome. Happy to reco... Read more

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Simplify Raising Order

Review by Alan Nightingale | 18 October 2017, 15:27 PM | 0 comment

I use Tick Insurance and have to fill out all of the information every time. Please organise a regist... Read more

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Disappointed with claim payment

Review by Heath Russell | 16 October 2017, 14:28 PM | 1 comment

received just $211 for iphone 6 64gbtick depreciated to that figurebut if you look online the value i... Read more

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Rude customer service!

Review by MKHAS162107 | 16 October 2017, 14:26 PM | 0 comment

Rang Tick customer service to be told that going through 3rd party sites to obtain insurance, doesn&#... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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