Tick Insurance Reviews Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.4/10

Customer Experience

7.2/10
7.2/10

Claims Experience

5.6/10
5.6/10

Value for Money

7.7/10
7.7/10
Overall rating
Overall rating

Frustrating but helpful

| | 0 comment Reviewed by Noelleen Muir on 13 December 2019, 10:03 AM

Had terrible time trying to communicate as emails kept bouncing back fortunately I kept a phone numbe... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

Simple to purchase

| | 0 comment Reviewed by Kevin Holzberger on 11 December 2019, 11:26 AM

The purchase was simple through Compare the market. I am yet to go on the trip will complete the re... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Overall rating
Overall rating

handled claim efficiently

| | 0 comment Reviewed by Adrian Drew on 02 December 2019, 12:37 PM

Very good work by the team at Tick Insurance Every hing was handled very quickly. Will use them next ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Worst insurer I’ve ever used

| | 3 comments Reviewed by PennyDragon on 19 November 2019, 11:52 AM

Bought travel policy on Choice recommendation. Big mistake. Claim process for stolen baggage an absol... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Prompt service

| | 0 comment Reviewed by cyndy on 11 November 2019, 12:30 PM

I had a dental claim with Tick. It was attended to promptly and once all paperwork was submitted the ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Could not hope for a better outcome

| | 0 comment Reviewed by Ron Baines on 11 November 2019, 12:30 PM

I unfortunately had to use my hire car excess cover.
Tick dealt with the issue with due diligence... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Heart attack on cruise

| | 0 comment Reviewed by Toni Davy on 10 November 2019, 22:30 PM

I can not recommend tick travel insurance enough, I am so very thankful for the stress free and quick... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Fast claim

| | 0 comment Reviewed by tomkstang on 10 November 2019, 22:29 PM

After responding to my claim, they verified my banking detail and deposited the money into my bank ac... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Claim was not at all challenged as I had submitted all the documents asked for. Good insurer

| | 0 comment Reviewed by Harish Mathur on 10 November 2019, 22:28 PM

I got sick while overseas and was admitted by relatives in Emergency. Doctored treated well an in my ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Does not cover you for anything likely to happen.

| | 2 comments Reviewed by paul sheehan on 10 November 2019, 22:28 PM

Not really worth it. They took months to tell me that they would reject my claim. I lost a nights acc... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Helpful and easy to deal with

| | 0 comment Reviewed by Diana Gaze-Kudryashova on 10 November 2019, 22:28 PM

I have organized travel insurance for my parents for their overseas trip (Russia, Spain) between Augu... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Good customer service.

| | 0 comment Reviewed by Liza Garces Schweizer on 10 November 2019, 22:28 PM

It took a long time for my claim to be processed so I ended up paying 3 months interest on my credit ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money

Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

Loading Quotes

Loading Quotes...