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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.3/10

Customer Experience

6.1/10
6.1/10

Value for Money

6.8/10
6.8/10

Claims Experience

3.6/10
3.6/10
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is good

Review by Walter Riemer | 19 January 2018, 11:41 AM | 0 comment

second time being insured for travel, have not needed to claim, only gripe is getting more expensive ... Read more

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Seems a good choice.

Review by Sandra Mccartney | 19 January 2018, 11:40 AM | 0 comment

As we only want insurance to cover us for accident, theft etc Tick seems to cover what we need at a r... Read more

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I think it is a good Insurance

Review by Giuseppe Piperno | 16 January 2018, 16:37 PM | 0 comment

I've used 3 times so far and don't have any problems. I have no claims experience, but with m... Read more

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would use again & recommend to friends

Review by frei | 11 January 2018, 17:26 PM | 0 comment

Communication could be improved if your staff took the trouble and actually read messages instead of ... Read more

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It was woeful

Review by Steve Xanthos | 11 January 2018, 17:23 PM | 0 comment

I will never ever deal with you again. Everything was so hard, to deal with you guys I required so mu... Read more

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Misleading and dodgy

Review by James McLeay | 11 January 2018, 17:16 PM | 0 comment

I bought this insurance policy while transiting from living in London to living back home in Australi... Read more

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Review

Review by Lynette Edwards Mahoney | 11 January 2018, 17:15 PM | 0 comment

Other than taking 3 months to clear the claim for my hospital stay, it isn’t bad. But, having a lette... Read more

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I lost 2 suitcases and no receipt so Tick would not...

Review by E Palmer | 11 January 2018, 17:12 PM | 0 comment

I was very disappointed as girl on phone was no help. Paid over $700 for my insurance they like the m... Read more

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Not helpful at all

Review by IRINA TRETIAKOVA | 11 January 2018, 17:11 PM | 0 comment

I lost more than $1000 because the insurance (Premium policy) does not cover flight delay due to oper... Read more

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good price, good cover and good service

Review by June Cerinich | 08 January 2018, 16:37 PM | 0 comment

Only criticism - getting back on line with the Quote number. I had trouble getting it back up and pa... Read more

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uncomplicated and easy to remember.

Review by Barry wilson | 08 January 2018, 16:37 PM | 0 comment

Very easy, well presented and well priced. Nice to travel without the concern of what may or may not ... Read more

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Competitive pricing

Review by Shonamichael Walen | 05 January 2018, 16:07 PM | 0 comment

Easy medical assessment and reasonable additional cost for existing medical conditions make Tick Insu... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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