Nicole 7.
April 2020
Nicole 7.
April 2020
Judy M.
April 2020
It concerns me with the lack of customer service at this time, it is taking nearly 2 weeks to reply by email, they will not allow you to change your travel dates for insurance you have purchased they say that due to the Covid-19 no travel is advised even though you can change you travel dates at a later date with all airlines. They will not even refund you the policy money even though you have not even travelled ! Wont be using them again for future travel insurance
Tony P.
March 2020
I tried to reschedule my insurance today as it was no longer needed due to corona virus but got told by customer service rep that I had called the day before to confirm I needed it and it is now too late. Considering I was at work the whole day and have no recollection of doing this they assure me I did, however they can't tell me when I called, who took the message or why I would need insurance for a trip I had cancelled five days earlier. Tried to speak with a manager but they were all too busy so I'm not expecting any joy from this mob.<br/>Price is pretty cheap but you get what you pay for I suppose, I won't be using them again and can't recommend them as an insurer.
Leigh S.
March 2020
Easy premium set up!We have had 4 policies with Tick,with no claims.Assume they will deal with any claims efficiently and justly as we are good healthy customers
Steve B.
March 2020
I haven’t been on my trip yet, so unless I make a claim I’m not the right person to ask how easy it was to make a claim.
Brendon F.
March 2020
I chose Tick Travel Insurance through Compare Insurance and was the best value for money. The process of purchasing was easy and I am completely satisfied.<br/>Cheers
Chris
March 2020
I have tried to print out my documents but the policy document reference number is not recognised. Can you please sort this out
Dianne
March 2020
We have used Tick travel insurance several times now. Such an easy way to apply for travel insurance. We highly recommend Tick
Lynette W.
March 2020
I have used Tick Travel Insurance several times and also claimed. The claims were paid promptly and with no hassle. I am happy to recommend this company.
Daintree R.
March 2020
Insurance software is easy to follow - you can see exactly what you are covered for - best prices & no problems I have used them twice before and highly recommend.
Jennifer H.
March 2020
We have used Tick Insurance for many years but thankfully we have never needed to make a claim. The website is easy to use and compare and prices are in line with other companies.
Tony S.
March 2020
After much due diligence I can say Tick Travel Insurance is the most cost effective product I could find.<br/>My wife and I feel safe out trip overseas to several countries is now covered if anything goes wrong.
Got questions?
Tick allows you to buy a policy up to 10 people online.
You are if you purchase a Cruise or Annual Multi-Trip policy.
Yes as long as you pay for their winter sports package. You're covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.
Yes if you pay an additional premium with their excess eliminator when you purchase your policy.
Tick policies contain exclusions relating to financial default. Claims may not be covered due to this event.
No, only available to residents.
You are covered to ride a bike up to 500cc if you hold a licence to operate the motorcycle in the country you are travelling in and hold the equivalent licence in Australia.
12 months.
Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.
Yes, when the Silver and Gold level of cover is selected and must be one of the following vehicle types:
- Campervan or motorhomes under 6 tonnes; or
- Coupe, 4WD, hatchback, minibus, people mover, sedan, station wagon or SUV; or
- Motorcycles or mopeds,
with less than 9 seats, owned by a licensed rental company or agency.
21 days.
This insurance is underwritten by the insurer Europ Assistance Australia Pty Ltd, ACN 140 219 594, AFSL 552106, trading as Tick and other brands.
Sydney!
Due to what is going on in the world at the moment, with most countries banning oversea's travel. TICK should have done the right thing by refunding people's money. They didn't even respond to my email. Never again.