I needed my zoom insurance on a trip to the US. I had to see a doctor and get some medication. After ... Read more
The Australian based staff were informative, caring and prompt with their actions. There was about a... Read more
Through recommendation I purchased Zoom insurance. Easy to understand website and policy was the same... Read more
I have now been back home for a while but I owe it to tell potential purchasers of travel insurance m... Read more
Easy to make policy. Great value did not need to make a claim and that is always good. Would use aga... Read more
Great travel insurance. I bought a three week insurance to the USA. Zoom was one of cheap ones and ha... Read more
I had been badgered by the car rental company to take out their excess insurance but after checking w... Read more
Super fast no fuss on line insurance for a cruise, uncomplicated process easy steps to follow, well d... Read more
I took zoom because price wise they were reasonable compared to others and still seemed to cover very... Read more
Was very happy with them however I do not have a claim but unusually I felt comfortable in the compa... Read more
Would recommend Zoom to my friends. Very easy to organise and felt confident I was covered. No claim ... Read more
We went to Bali for 7 nights. Booking was easy and quick. I couldn't believe how cheap the compre... Read more
The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.
No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.
Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.
Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.
Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.
Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.
Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued: -are aged 74 years and under; and -hold a return ticket to Australia; and -have a home in Australia to which they intend to return; and -hold a current Australian 457 visa which will remain valid beyond the period of their journey; and -have private health insurance for the entire journey and beyond.
Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.
Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.
Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.
Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's