I took out a policy from Zoom for a domestic Australia trip to cover rental vehicle excess. In thi... Read more
I found the staff at Zoom were easy to deal with and the whole experience hassle-free. We had to chan... Read more
Happy our trip went to plan where we didn’t have to claim, but with Zoom travel insurance competitive... Read more
As we have not made a claims it is hard to comment on this. Nevertheless, Zoom was very cost effectiv... Read more
We went with zoom travel again because the claim we unfortunately had to make last holiday was very e... Read more
So far so good! We've been lucky enough to not have to claim so far on the 3 policies we have had... Read more
We rate it good, but we haven't had to make a claim as yet, so all is good Read more
Ended up in hospital overseas and called Zoom about the possibility of making a claim. Got told it wa... Read more
Even if I did not had to make any claim (I never have had one before) I do appreciate your fast respo... Read more
Zoom travel insurance is a great product as far as cost goes, having it gives me peace of mind fortun... Read more
Have just returned from a driving holiday through 3 states here in Australia ,we took out domestic tr... Read more
Easy to purchase on line great prices I travel a lot and will regularly use zoom travel insurance fro... Read more
The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.
No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.
Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.
Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.
Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.
Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued:
-are aged 74 years and under; and
-hold a return ticket to Australia; and
-have a home in Australia to which they intend to return; and
-hold a current Australian 457 visa which will remain valid beyond the period of their journey; and
have private health insurance for the entire journey and beyond.
Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.
Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.
Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.
Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's