Overall Rating

Verified Review

Difficult and lengthy claims process

24 May 2024, 7:58 PM

Emma

I broke my ankle 2 days before a ski holiday, which was insured by Zoom Travel. The claim took

...

Overall Rating

Verified Review

Good service

19 April 2024, 6:27 PM

Tuan Pham

Yes thank you for your work to help the customer to receive all the money back .

I will continue

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Overall Rating

Verified Review

So fast And easy to claim

8 February 2024, 11:50 AM

Samantha Genter

We had to make a claim in Thailand. We had a Aussie on the phone which made things easier.

...

Overall Rating

Verified Review

Great Experience

6 February 2024, 3:55 PM

CamMcC

Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in

...

Overall Rating

Verified Review

Great price, disappointing claim result

21 November 2023, 3:05 AM

brendan

Price for cover is excellent, including rental car excess and rock climbing cover.

Upgrading plan is simple

Customer service and

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Overall Rating

Verified Review

Simply the Best

15 November 2023, 5:11 AM

Daryl Croft

All you will ever need in travel insurance. Very professional and supportive through the claims process. After I was

...

Overall Rating

Verified Review

Definitely would use again

6 November 2023, 5:33 PM

Stace Estera

Claim was easy to submit online and Brett got back to me in a timely manner with additional supporting

...

Overall Rating

Verified Review

Hassle Free Claim

20 October 2023, 10:06 AM

DeeG57

I recently placed a Family Emergency Claim with Zoom and it was processed within 2 weeks. The whole process

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Overall Rating

Verified Review

Fantastic product, service and claim process

7 July 2023, 8:47 PM

Michelle Z

Back in 2019, I sent an email to Zoom as follows:
"Hi there Zoom peoples,

Just wanted to let you know

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Overall Rating

Verified Review

Easy to purchase, well-priced, and easy to make a claim

20 February 2023, 5:03 PM

Tina Watts-Seale

Really easy to purchase this cover (and understand what would be covered), much better pricing than other travel insurance

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Overall Rating

Verified Review

Excellent service, we are with my family very satisfied.

18 February 2023, 2:39 PM

france cardona

ZOOM Insurance processed timely our claim for a Hospital treatment of our son in Philippines, and approved quickly the

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Overall Rating

Verified Review

Zoom Comprehensive Travel Insurance

9 February 2023, 5:43 PM

James

Made a claim for medical expenses re catching covid and will receive all back less the $200 excess.

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How many people can I include in my policy?

Am I covered if I go on a cruise?

Am I covered for skiing and my equipment?

Can I pay to reduce or cancel my excess?

What additional extras are there?

Am I covered if my tour company collapses?

Can I buy cover if I'm not an Australian resident?

What size moped or motorbike am I covered to ride overseas?

How long is their single trip cover for?

Can I extend my policy from overseas?

Do they cover for my rental vehicle excess?

Who underwrites them?

Where are they based?

Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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