Zoom Travel Insurance Reviews

Travel is fun, until something goes wrong. Zoom Travel Insurance helps protect you from unfortunate, unexpected events no matter where you're zooming to. Zoom's policies are available to those under 85 years. Dependants under 19 years travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.
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check Verified Review Ken was invited by Zoom Travel Insurance to write this review.

Easy & Value for money

| | 1 comment Reviewed by Ken on 19 February 2020, 10:08 AM

Zoom Travel Insurance ticked all my boxes when shopping around for rental car excess coverage with a ... Read more

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check Verified Review Ken was invited by Zoom Travel Insurance to write this review.
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check Verified Review Ron was invited by Zoom Travel Insurance to write this review.

simple application process and prompt acknowledgement of application

| | 1 comment Reviewed by Ron on 19 February 2020, 10:08 AM

Obtaining the cover was very easy through the online application. Advice cover was provided was prom... Read more

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check Verified Review Ron was invited by Zoom Travel Insurance to write this review.
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check Verified Review Angelito was invited by Zoom Travel Insurance to write this review.

Value for money travel insurance!

| | 1 comment Reviewed by Angelito on 17 February 2020, 16:29 PM

Our family was happy that there was no incident that happened during our cruise, but we know that reg... Read more

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check Verified Review Angelito was invited by Zoom Travel Insurance to write this review.
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check Verified Review Stephen James was invited by Zoom Travel Insurance to write this review.

Great value for money

| | 1 comment Reviewed by Stephen James on 17 February 2020, 16:28 PM

We were very pleased with the price of Travel Insurance with Zoom and the range of products covered b... Read more

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check Verified Review Stephen James was invited by Zoom Travel Insurance to write this review.
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check Verified Review Garry was invited by Zoom Travel Insurance to write this review.

Good coverage for small price

| | 1 comment Reviewed by Garry on 17 February 2020, 16:28 PM

I have used Zoom Travel Insurance before and have one pending. I have no issues with them so far but... Read more

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check Verified Review Garry was invited by Zoom Travel Insurance to write this review.
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check Verified Review Clifford was invited by Zoom Travel Insurance to write this review.

The peace of mind is worth it.

| | 1 comment Reviewed by Clifford on 11 February 2020, 17:06 PM

Although I didn't need to make any claims it was great to know that Zoom travel insurance had my ... Read more

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check Verified Review Clifford was invited by Zoom Travel Insurance to write this review.
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check Verified Review ETHAN was invited by Zoom Travel Insurance to write this review.

Excellent customer service

| | 1 comment Reviewed by ETHAN on 11 February 2020, 15:43 PM

Having to make a claim, I've spoken with the customer service team severeal times and they're... Read more

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check Verified Review ETHAN was invited by Zoom Travel Insurance to write this review.
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check Verified Review Ray was invited by Zoom Travel Insurance to write this review.

No issues

| | 1 comment Reviewed by Ray on 11 February 2020, 15:42 PM

Our Zoom policy gave us peace of mind and fortunately we didn't have any issues that required a c... Read more

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check Verified Review Ray was invited by Zoom Travel Insurance to write this review.
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A Lot of Hoops for No Result

| | 1 comment Reviewed by Hayden Clancy on 11 February 2020, 13:17 PM

I recently travelled to the UK and had planned on travelling mainland Europe after I had finished my ... Read more

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check Verified Review Judith was invited by Zoom Travel Insurance to write this review.

Best insurance I have had

| | 1 comment Reviewed by Judith on 30 January 2020, 11:41 AM

Thank you, I am very happy to insure with you and will do so when I go on my next cruise Read more

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check Verified Review Judith was invited by Zoom Travel Insurance to write this review.
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check Verified Review Anthony was invited by Zoom Travel Insurance to write this review.

Easy to find this company on the internet

| | 1 comment Reviewed by Anthony on 30 January 2020, 11:21 AM

No fuss insurance completed application on the internet with easy to pay system and had my applicatio... Read more

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check Verified Review Anthony was invited by Zoom Travel Insurance to write this review.
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Travel insurance

| | 1 comment Reviewed by Dalaui Aleli Santos on 24 January 2020, 15:13 PM

Easy to deal, excellent customer service and good value for money. We will use this again on our next... Read more

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Zoom Travel Insurance FAQ

How many people can I include in my policy?

The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Am I covered for skiing and my equipment?

In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

Can I pay to reduce or cancel my excess?

Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.

What additional extras are there?

Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.

Am I covered if my tour company collapses?

Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.

Can I buy cover if I'm not an Australian resident?

Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued:
-are aged 74 years and under; and
-hold a return ticket to Australia; and
-have a home in Australia to which they intend to return; and
-hold a current Australian 457 visa which will remain valid beyond the period of their journey; and
have private health insurance for the entire journey and beyond.

What size moped or motorbike am I covered to ride overseas?

Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.

Do they cover for my rental vehicle excess?

Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.

Who underwrites them?

Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's

Where are they based?

Sydney!

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