Zoom Travel Insurance ticked all my boxes when shopping around for rental car excess coverage with a ... Read more
Obtaining the cover was very easy through the online application. Advice cover was provided was prom... Read more
Our family was happy that there was no incident that happened during our cruise, but we know that reg... Read more
We were very pleased with the price of Travel Insurance with Zoom and the range of products covered b... Read more
I have used Zoom Travel Insurance before and have one pending. I have no issues with them so far but... Read more
Although I didn't need to make any claims it was great to know that Zoom travel insurance had my ... Read more
Having to make a claim, I've spoken with the customer service team severeal times and they're... Read more
Our Zoom policy gave us peace of mind and fortunately we didn't have any issues that required a c... Read more
I recently travelled to the UK and had planned on travelling mainland Europe after I had finished my ... Read more
Thank you, I am very happy to insure with you and will do so when I go on my next cruise Read more
No fuss insurance completed application on the internet with easy to pay system and had my applicatio... Read more
Easy to deal, excellent customer service and good value for money. We will use this again on our next... Read more
The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.
No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.
Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.
Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.
Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.
Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued:
-are aged 74 years and under; and
-hold a return ticket to Australia; and
-have a home in Australia to which they intend to return; and
-hold a current Australian 457 visa which will remain valid beyond the period of their journey; and
have private health insurance for the entire journey and beyond.
Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.
Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.
Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.
Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's