Zoom Travel Insurance Reviews

Travel is fun, until something goes wrong. Zoom Travel Insurance helps protect you from unfortunate, unexpected events no matter where you're zooming to. Zoom's policies are available to those under 85 years. Dependants under 19 years travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.
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Cheap and reliable

Review by Rose | 23 May 2019, 11:31 AM | 1 comment Reviewed by Rose on 23 May 2019, 11:31 AM

I always buy Zoom travel insurance because they sell the cheapest premiums with good cover. I also ma... Read more

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Great value insurance

Review by Gray | 17 May 2019, 10:56 AM | 1 comment Reviewed by Gray on 17 May 2019, 10:56 AM

Really cheap insurance with hire car insurance excess cover included. I would recommend this insuranc... Read more

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Great Travel Insurance

Review by Michael | 17 May 2019, 10:53 AM | 1 comment Reviewed by Michael on 17 May 2019, 10:53 AM

Web site was easy to use and fill in.
Zoom had the best price for our Holiday Travels.
Will d... Read more

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check Verified Review PETER was invited by Zoom Travel Insurance to write this review.

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Review by PETER | 16 May 2019, 09:38 AM | 1 comment Reviewed by PETER on 16 May 2019, 09:38 AM

Inconsiderate of a difficult situation I was placed in when requesting to claim. Typical insurance wi... Read more

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check Verified Review PETER was invited by Zoom Travel Insurance to write this review.
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Very affordable

Review by Tracey Sumpton | 29 April 2019, 13:42 PM | 1 comment Reviewed by Tracey Sumpton on 29 April 2019, 13:42 PM

Did not have to make a claim but saved my self over $100 with Zoom...easy process to take the insuran... Read more

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Great value for any traveller

Review by Kayley Niemela | 29 April 2019, 13:42 PM | 1 comment Reviewed by Kayley Niemela on 29 April 2019, 13:42 PM

Great value and can be used by non-citizens (with specific visa types) travelling within and out of A... Read more

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My issue was dealt with within 2 days, I was surprised

Review by Shosho Kamal | 23 April 2019, 15:04 PM | 2 comments Reviewed by Shosho Kamal on 23 April 2019, 15:04 PM

I will definitely buy my travel insurance from Zoom and I’ll definitely recommend it to friends and c... Read more

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Good company

Review by Skye Louise Styles | 23 April 2019, 15:04 PM | 1 comment Reviewed by Skye Louise Styles on 23 April 2019, 15:04 PM

Lost our cash in Europe. Zoom didn’t cover it all but with now excess, they had the money back to us ... Read more

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Terrific value

Review by Conrad Quilliam | 05 April 2019, 15:40 PM | 1 comment Reviewed by Conrad Quilliam on 05 April 2019, 15:40 PM

Luckily I didn't need to use, or claim against, my travel insurance while I was in Indonesia for ... Read more

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Great value

Review by Nicola Warren | 18 March 2019, 00:00 AM | 1 comment Reviewed by Nicola Warren on 18 March 2019, 00:00 AM

Offered a good range of cover at a very competitive price. Website easy to navigate. Compared it to o... Read more

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Excellent communication and swift service.

Review by A D Scott | 13 March 2019, 08:50 AM | 1 comment Reviewed by A D Scott on 13 March 2019, 08:50 AM

The consultants were kind and prompt. The medical consultant reassuring in a difficult situation. Mos... Read more

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Safety Net

Review by Jannette Naiken | 07 March 2019, 10:03 AM | 1 comment Reviewed by Jannette Naiken on 07 March 2019, 10:03 AM

Always use travel Insurance when travelling overseas and this time I used your Insurance and as rarel... Read more

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Zoom Travel Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Am I covered for skiing and my equipment?

In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

Can I pay to reduce or cancel my excess?

Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.

What additional extras are there?

Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.

Am I covered if my tour company collapses?

Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.

I'm not an Australian resident- can I buy cover?

Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued: -are aged 74 years and under; and -hold a return ticket to Australia; and -have a home in Australia to which they intend to return; and -hold a current Australian 457 visa which will remain valid beyond the period of their journey; and -have private health insurance for the entire journey and beyond.

What size moped or motorbike am I covered to ride overseas?

Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.

Do they cover for my rental vehicle excess?

Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.

Who underwrites them?

Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
85 years
age limit
69 years
multi trip duration
15 or 45 days
luggage cover
$750 per item limit
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