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Simply Travel Insurance Reviews

Simply Travel Insurance is designed to offer you the best options for the best price. They strive to make your choices as simple as possible, so you can focus on the fun part: travel! With many levels of cover they have a policy to suit every budget. Policies are available to those of any age. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters of Lloyd's.

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Fantastic service

Review by Paul Desbrowe-Annear | 04 October 2016, 13:19 PM | 0 comment

Lost my laptop, put in a claim query and Jim and he responded straight away, called the hotel and the... Read more

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Best Insurance Company - friendly and helpful

Review by EmmaP | 28 September 2016, 18:21 PM | 0 comment

I have used Simply Travel insurance for four overseas trips in the last 24 months. I am super happy w... Read more

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Outstanding Service!

Review by Liz Stewart | 21 September 2016, 12:29 PM | 1 comment

Moving overseas like me? Don't forget to pack this insurance company! Amazing service, helping me... Read more

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Professionalism and response times are outstanding

Review by Samurai Girl | 15 September 2016, 10:01 AM | 0 comment

Professionalism and response times are outstanding. They gave me an excellent quick response and for... Read more

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an example of how insurance officers should respond...

Review by Bob | 14 September 2016, 19:19 PM | 0 comment

They dealt with my queries in a highly professional manner. An example as to how insurance officers ... Read more

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Great deals! Best customer service!

Review by Katya | 15 August 2016, 11:25 AM | 1 comment

Simon was an absolute pleasure and delight to deal with! His professionalism and wit won me over. I r... Read more

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They Won Me Over

Review by Marcus | 21 July 2015, 16:17 PM | 2 comments

I was initially worried about how cheap Simply Travel Insurance was and why they were so much cheaper... Read more

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Fantastic service

Review by andrew pope | 10 June 2016, 18:27 PM | 0 comment

Simon was great over the phone personally calling me back to answer my questions and giving me the ad... Read more

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They take their time :)

Review by Margaret | 28 May 2016, 22:21 PM | 0 comment

Jim is one of the best customer sales representatives I have ever had the pleasure of speaking with. ... Read more

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Broken ankle claim dealt with expertly

Review by Gwen | 21 April 2016, 02:21 AM | 0 comment

When I broke my ankle in Thailand, everything was taken care of so professionally, I actually felt am... Read more

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Simply Travel Insurance FAQ's

How many people can I include in my policy?

On their website you can only buy a policy for up to 2 people.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

You will be covered for any medical expenses you incur whilst skiing but not for skiing equipment. Additionally you will not be covered for skiing off piste.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

You cannot reduce or cancel your excess but Simply Travel Insurance will only deduct the excess once for an incident, even if the incident has multiple individual claims expenses.

What additional extras are there?

Simply Travel provides 24 hour emergency medical assistance.

Am I covered if my tour company collapses?

Simply Travel doesn’t provide protection from insolvency.

I’m not an Australian resident- can I buy cover?

Yes, you can so long as you purchase your plan in Australia and you commence and end your travels in Australia.

What size moped or motorbike am I covered to ride overseas?

You will not be covered unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

You sure can! Simply call 1300 144 922 to extend your policy for up to 12 months.

Do they cover for my rental vehicle excess?

Simply Travel Insurance will reimburse the Rental Vehicle insurance excess or the cost of repairing the Rental Vehicle, whichever is the lesser. This means a campervan/motorhome that does not exceed 4.5 tonne, a sedan, hatchback or station-wagon, four wheel drive or mini bus/people mover rented from a licensed motor vehicle rental company.

What's their cooling off period?

14 days.

Who underwrites them?

Certain underwriters of Lloyd's

Where are they based?

Queensland.

FOUR FAST FACTS

No age limit
Under 70
37 days leisure, 90 days business
$750 per item limit
or
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