Simply Travel Insurance is designed to offer you the best options for the best price. They strive to make your choices as simple as possible, so you can focus on the fun part: travel! With many levels of cover they have a policy to suit every budget. Policies are available to those of any age. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters of Lloyd's.
Tried to contact for months during the pandemic. Dreadful company who have disappeared but cover noth... Read more
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As we are seniors the price was not too bad .I did have to phone simple insurance to find out what wa... Read more
I have purchased an annual multi trip policy for the past 3 years , in that time I have made 2 small ... Read more
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I went through the menus and entered my credit card details. it looked like it had taken payment as i... Read more
I landed in hospital in my first week in Europe. STI took care of everything, and paid my hospital an... Read more
Lodged a claim for luggage damage and had a positive response within a week. Completely hassle free c... Read more
I purchased comprehensive insurance with simply travel insurance for an overseas trip recently. while... Read more
Lost my laptop, put in a claim query and Jim and he responded straight away, called the hotel and the... Read more
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On their website you can only buy a policy for up to 2 people.
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.
You will be covered for any medical expenses you incur whilst skiing but not for skiing equipment. Additionally you will not be covered for skiing off piste.
You cannot reduce or cancel your excess but Simply Travel Insurance will only deduct the excess once for an incident, even if the incident has multiple individual claims expenses.
Simply Travel provides 24 hour emergency medical assistance.
Simply Travel doesn’t provide protection from insolvency.
Yes, you can so long as you purchase your plan in Australia and you commence and end your travels in Australia.
You will not be covered unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.
12 months.
You sure can! Simply call 1300 144 922 to extend your policy for up to 12 months.
Simply Travel Insurance will reimburse the Rental Vehicle insurance excess or the cost of repairing the Rental Vehicle, whichever is the lesser. This means a campervan/motorhome that does not exceed 4.5 tonne, a sedan, hatchback or station-wagon, four wheel drive or mini bus/people mover rented from a licensed motor vehicle rental company.
14 days.
Certain underwriters of Lloyd's
Queensland.
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3 comments on this review
I have had no satisfaction and am contacting the ACCC and insurance ombudsman
Not providing refund is stealing
Most other insurance companies with integrity are giving full refunds
29 May 2020, 12:25 PM
Karen: I'll email you today to sort out a refund
JR: could you please email [email protected], and I'll assist you ?
Anybody else: if you've made a refund request that has been ignored, again I'm terribly sorry, but parking apologies to one side, could you please email the above address with your info and I'll get you sorted out !
All the best, and again - I apologise on behalf of STI and our partners about how this sorry situation has played out.
Kind Regards
Simon
26 June 2020, 09:12 AM
How did you go getting your refund? My partner and I are in the exact same situation and are still waiting to hear back from STI!!
13 March 2021, 14:11 PM