A pandemic hits the world and this company decides to take advantage of their customers rather than s... Read more
We have all probably heard of it happening in the broader insurance company community whereby the Ins... Read more
Have called and asked for help in a travel natter have been transferred to different departments then... Read more
Our life time trip cut short and these muppets can’t even process a claim. 3 months 90 days later not... Read more
before taking out my claim I searched for a insurance that covered pandemics, I asked the sales rep i... Read more
DO NOT TRUST THIS COMPANY! THEY MAKE EXCUSES TO NOT PAY GENUINE CLAIMS! THEY DONT RESPONSE TO CLAIMS ... Read more
Flights to UK cancelled resulting from the pandemic, but we thought we were one of the lucky ones tha... Read more
These guys do everything they can to not pay you when you need them the most.
I’ve been through ... Read more
Has cheaper premiums but the reality hits when a claim is made.
Four months to assess a claim an... Read more
I wish I had read these reviews before getting their travel policy. Lost $1200 on a policy that will ... Read more
Took a travel insurance for my holiday back in January and my claim was rejected because "Covid 19 wa... Read more
Terrible and Slow Customer Service
Conducting business on Bad Faith
Be... Read more
The more the merrier right? You can purchase insurance for parties of 10 online. Call up Budget Direct to see how many additional people can be added to your policy.
Yes, Budget Direct does provide cover for cruises, but make sure you check ‘pacific’ on your destination selection. Once your ship has set sail you are no longer considered to be in Australian waters.
You will only be covered for skiing and snow sports if you have purchased the Snow Sports Cover upgrade. This upgrade will cover you for ski and snow sport equipment, piste closure and for avalanche.
With Budget Direct Travel Insurance you can choose the standard excess of $200 or you can pay a higher premium and waive your excess or halve your excess.
No, Budget Direct does not cover for insolvency.
Non-permanent residents can purchase a Budget Direct travel insurance policy providing that you have a valid Medicare Card, a Private Health Fund or Overseas Student Travel Insurance.
You can ride any size motorbike provided you hold a driving licence appropriate for the country you are in. If you are using a motor cycle rated 125 cc or higher, you must hold a current and valid licence for driving the equivalent rated motorcycle in Australia.
Having too much fun? No problems! If you decide to lengthen you trip you can do so for up to 12 months. Call Budget Direct on 1800 444 424.
Budget Direct includes cover of up to $6,000 for the excess of a rental vehicle in case of collision, damage or theft.
Auto & General Insurance Company Ltd.