It looks good when you first see what they offer, however all little bits are hidden in their terms a... Read more
They are cheap, I'll give them that. But that low price equates into a drawn out claims process t... Read more
Suffered a serious injury while overseas, tried to contact them, no answer, tried online chat and was... Read more
Flight got cancelled due to operations issue try to claim back and they offered no help just saying d... Read more
Policy only covered us for what we entitled to be paid back back the airline. Despite appearing to of... Read more
They requested same docs more than once and info not required for my claim.
They have 10 days to... Read more
Budget Direct refused our claim due to our son being diagnosed with a major health issue and his spec... Read more
Tried to claim my right for medical bill in indonesia. The guy from claims department said i need pay... Read more
I wish there was minus in rating system I would have given them -1. Such horrible customer service, n... Read more
Claiming is a nightmare. If I could rate lower than a 1, I would. It seems really simple and easy at ... Read more
The whole claim process is a joke and their claims staff continually give you the run around so as t... Read more
Lost my bag and tried to claim but it was rejected easily by the company. Do your research before buy... Read more
The more the merrier right? You can purchase insurance for parties of 10 online. Call up Budget Direct to see how many additional people can be added to your policy.
Yes, Budget Direct does provide cover for cruises, but make sure you check ‘pacific’ on your destination selection. Once your ship has set sail you are no longer considered to be in Australian waters.
You will only be covered for skiing and snow sports if you have purchased the Snow Sports Cover upgrade. This upgrade will cover you for ski and snow sport equipment, piste closure and for avalanche.
With Budget Direct Travel Insurance you can choose the standard excess of $200 or you can pay a higher premium and waive your excess or halve your excess.
No, Budget Direct does not cover for insolvency.
Non-permanent residents can purchase a Budget Direct travel insurance policy providing that you have a valid Medicare Card, a Private Health Fund or Overseas Student Travel Insurance.
You can ride any size motorbike provided you hold a driving licence appropriate for the country you are in. If you are using a motor cycle rated 125 cc or higher, you must hold a current and valid licence for driving the equivalent rated motorcycle in Australia.
Having too much fun? No problems! If you decide to lengthen you trip you can do so for up to 12 months. Call Budget Direct on 1800 444 424.
Budget Direct includes cover of up to $6,000 for the excess of a rental vehicle in case of collision, damage or theft.
Auto & General Insurance Company Ltd.