DO NOT TRUST THIS COMPANY! THEY MAKE EXCUSES TO NOT PAY GENUINE CLAIMS! THEY DONT RESPONSE TO CLAIMS ... Read more
Flights to UK cancelled resulting from the pandemic, but we thought we were one of the lucky ones tha... Read more
These guys do everything they can to not pay you when you need them the most.
I’ve been through ... Read more
Has cheaper premiums but the reality hits when a claim is made.
Four months to assess a claim an... Read more
I wish I had read these reviews before getting their travel policy. Lost $1200 on a policy that will ... Read more
Took a travel insurance for my holiday back in January and my claim was rejected because "Covid 19 wa... Read more
Terrible and Slow Customer Service
Conducting business on Bad Faith
Be... Read more
I will never use Budget Direct again. Failed to reimburse me for my claim appropriately. I missed my ... Read more
After our cruise was canceled due to Covid-19 I began contacting everyone I had booked with. We are r... Read more
We purchased their Comprehensive Insurance within 2 weeks of booking our holiday and 3 months out fro... Read more
We decided to cancel 2 trips out of the country, due to our age and the coronavirus. One trip was ins... Read more
Easy online travel insurance..good value for money..online chat helpful and immediate reply. Car ins... Read more
The more the merrier right? You can purchase insurance for parties of 10 online. Call up Budget Direct to see how many additional people can be added to your policy.
Yes, Budget Direct does provide cover for cruises, but make sure you check ‘pacific’ on your destination selection. Once your ship has set sail you are no longer considered to be in Australian waters.
You will only be covered for skiing and snow sports if you have purchased the Snow Sports Cover upgrade. This upgrade will cover you for ski and snow sport equipment, piste closure and for avalanche.
With Budget Direct Travel Insurance you can choose the standard excess of $200 or you can pay a higher premium and waive your excess or halve your excess.
No, Budget Direct does not cover for insolvency.
Non-permanent residents can purchase a Budget Direct travel insurance policy providing that you have a valid Medicare Card, a Private Health Fund or Overseas Student Travel Insurance.
You can ride any size motorbike provided you hold a driving licence appropriate for the country you are in. If you are using a motor cycle rated 125 cc or higher, you must hold a current and valid licence for driving the equivalent rated motorcycle in Australia.
Having too much fun? No problems! If you decide to lengthen you trip you can do so for up to 12 months. Call Budget Direct on 1800 444 424.
Budget Direct includes cover of up to $6,000 for the excess of a rental vehicle in case of collision, damage or theft.
Auto & General Insurance Company Ltd.