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Wise Traveller Travel Insurance Reviews

No matter your country of residence, the Wise Traveller provides annual-multi-trip protection for unlimited international travel of up to a maximum of 90 days per trip. Their travel cover is managed by Allianz Global Assistance and includes emergency evacuation cost, medical expense cover, personal liability, lost, stolen or delayed luggage, trip cancellation, curtailment, car rental excess and more! Each traveller is covered as an individual and can travel at any time without other family members. Have peace of mind with access to their 24/7 Emergency Assistance available at any time, anywhere in the world.
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Do not touch this company with a 10 foot pole.

Review by Karen Ngwenya | 18 October 2018, 14:29 PM | 1 comment Reviewed by Karen Ngwenya on 18 October 2018, 14:29 PM

Customer service is terrible. I was taken by ambulance to the Paris American Hospital, was left in a ... Read more

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Thank you

Review by T-Evans | 10 August 2018, 11:17 AM | 1 comment Reviewed by T-Evans on 10 August 2018, 11:17 AM

More than happy to write this recommendation. I was referred to Wise Traveller by a friend everything... Read more

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Top Notch Service

Review by Jeremy_Dale | 22 June 2018, 11:42 AM | 2 comments Reviewed by Jeremy_Dale on 22 June 2018, 11:42 AM

Just wanted to thank the team for such great assistance. From the time I sent my first question to he... Read more

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Terrible experience

Review by Jezza de los Santos | 05 June 2018, 11:42 AM | 1 comment Reviewed by Jezza de los Santos on 05 June 2018, 11:42 AM

My luggage broke during my travel, and currently overseas. They wont compensate for my damaged luggag... Read more

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Good experience

Review by SuLiTan | 04 June 2018, 12:29 PM | 0 comment Reviewed by SuLiTan on 04 June 2018, 12:29 PM

The people in customer support were great. I hadn't heard of them before and took a chance becaus... Read more

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Very happy

Review by Peter Smith | 29 May 2018, 10:07 AM | 0 comment Reviewed by Peter Smith on 29 May 2018, 10:07 AM

I bought this on a recommendation and must say I've been very impressed. The claims team have be... Read more

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Slow response

Review by Tigas Saing | 01 February 2018, 11:28 AM | 0 comment Reviewed by Tigas Saing on 01 February 2018, 11:28 AM

We emailed Wise Traveller if we could change our flight due my sister-in-law passed. Got an auto repl... Read more

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Great Customer Service

Review by Trevor S. | 30 June 2017, 10:07 AM | 0 comment Reviewed by Trevor S. on 30 June 2017, 10:07 AM

Was a little surprised at how good the customer service was. I had a few odd issues and questions an... Read more

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Wise Traveller FAQ's

How many people can I include in my policy?

Wise Traveller's yearly travel insurance covers individuals, individuals & partners, a family of 3,4,or 5 only.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy, you're automatically covered from ship to shore on all cruise carriers.

Am I covered for skiing and my equipment?

No, there are some exclusions such as extreme or high risks sports like as skiing or mountain climbing.

Are kids covered for free?

Yes, their definition of named dependent children includes adopted and step children of the Insured Person, not older than 18 years, or twenty three 23 years if attending as a full time student of an accredited Institution of Higher Learning, who are unmarried, who permanently reside with, and receive the majority of maintenance and support from the Insured Person.

What excess does Wise Traveller have?

Enjoy increased benefit limits with the inclusion of a nominal Excess only on Medical Expenses. All other benefits do not carry an excess.

Am I covered if my tour company collapses?

No, Wise Traveller do not cover for financial collapse, insolvency, or the inability to carry on normal business due to financial reasons of any transport, entertainment, tour, or accommodation provider, or travel agent that you may have booked your holiday with.

I'm not an Australian resident- can I buy cover?

Sure! Wise Traveller allows you to purchase cover no matter what country you reside in.

What size moped or motorbike am I covered to ride overseas?

Wise Traveller will cover you for any engine size you ride as long as you’re insured to do so in the country you reside in. Just make sure you get your International Drivers Permit (IDP) before you leave!

Do they cover for my rental vehicle excess?

Yes, for up to $500 USD. As long as your rental vehicle is not a moped, motorcycle, motorhome, campervan, commercial vehicle or minibus.

Who underwrites them?

Wise Traveller policies are underwritten by Tokyo Marine Insurance.

Where are they based?

Singapore

FOUR FAST FACTS

age limit
N/A
age limit
Under 65
multi trip duration
90 days max trip duration
luggage cover
$750 per item limit
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