Travel Insurance Reviews

Our travel insurance reviews are here to help! Hundreds of Aussies have had their say on everything from claims handling to customer experience. Write a review today to be in with a chance to win $1,000!

Compare Travel Insurance Travel Insurance Reviews

Search all reviews:

Overall rating
Overall rating

Claim

| | 1 comment Reviewed by Ann Yulo on 18 March 2020, 22:56 PM

I had great support from customer service and fuss on my claim. I will not hesitate to tell friends a... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Did not pay on claim

| | 2 comments Reviewed by Wayne watson on 18 March 2020, 22:55 PM

Submitted claim for damaged suitcases while on trip to USA. After 3 months of emails claim was rejec... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Philip was invited by Zoom Travel Insurance to write this review.

No trouble

| | 0 comment Reviewed by Philip on 18 March 2020, 22:53 PM

Luckily didn’t need to claim with all the issues with coronavirus so didn’t find out how good insuran... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
check Verified Review Philip was invited by Zoom Travel Insurance to write this review.
Overall rating
Overall rating
check Verified Review Michael was invited by Zoom Travel Insurance to write this review.

Didn’t reply to my query before I travelled

| | 1 comment Reviewed by Michael on 18 March 2020, 22:53 PM

I purchased travel insurance prior to a trip to Thailand as I always do. With the recent virus issue ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
check Verified Review Michael was invited by Zoom Travel Insurance to write this review.
Overall rating
Overall rating

Zoom makes everything so simple

| | 0 comment Reviewed by Harry on 18 March 2020, 22:52 PM

Our daughter had food poisoning on the trip, needed to get urgent medical attention, my wife called Z... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Great insurance at a great cost

| | 1 comment Reviewed by Angela on 18 March 2020, 22:51 PM

Each time I travel overseas or hire a car within Australia, I take out 1Cover insurance. Thankfully I... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

cruise with islands cancelled

| | 1 comment Reviewed by Narelle Ireland on 18 March 2020, 22:51 PM

was not happy with our island where cancelled my friends have 1cover and they have been told they are... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Avoid this company

| | 0 comment Reviewed by Damoo on 18 March 2020, 22:50 PM

I had purchased my insurance last year for a trip to South Korea in June. I rang up on March 6 to tr... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Great Value for Money, Friendly Staff & Simple Claim Process

| | 0 comment Reviewed by Jiangling Li on 18 March 2020, 22:50 PM

Great value for money. Friendly staffs & simple claim process. We have traveled overseas three mo... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Merrilyn was invited by Zoom Travel Insurance to write this review.

Zoom

| | 0 comment Reviewed by Merrilyn on 18 March 2020, 22:50 PM

Zoom made travel insurance easy to apply for and understand what I was purchasing. It gave me a pie... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
check Verified Review Merrilyn was invited by Zoom Travel Insurance to write this review.
Overall rating
Overall rating

Useless travel inaurance

| | 1 comment Reviewed by sabrina on 18 March 2020, 22:49 PM

We bought the travel insurance (with cruise insurance) early January for our honeymoon and mid feb, o... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Not a pleasant experience

| | 0 comment Reviewed by Lyn Stace on 18 March 2020, 22:48 PM

After being disembarked from a cruise in a foreign country I had so much trouble with Zoom to accept ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Loading Quotes

Loading Quotes...