Travel Insurance Reviews

I purchased a comprehensive policy with Zoom for my 4 week trip to Europe. The lovely man on the phone, Benjamin, was very helpful, informative, friendly and provided me with a great value policy that will protect me. Thank you very much for your wonderful service.

Zoom insurance stood out better than many economically as offering same or better coverage for lower price. I will book again.

We foolishly left our insurance papers behind in the extremely early morning start to our trip. When things went sideways the staff member we spoke with cane to our rescue. 1:30am Sydney time we called explained our situation and she asked a few identification questions and confirmed our existing policy. By the time we reached the hospital we had a copy of our policy details. Thanks Zoom

Online process was easy, i had a pre existing condition which made my premium almost double. I didn't have to make a claim so I can't comment on that.

After cruising regularly we have found that missing ports is a regular occurrence after not being able to claim with other policies we searched for a specialty cruise cover package with 1 cover .After lodging a claim for a missed port we expected to be covered only to have our claim denied because the ship was undergoing maintenance ultimately the cruise company decides wether a port is missed or not looks like its the last time we will be using them and will spread the word on all future cruise forums

My son submitted a cancellation claim. He thought he would be covered, bu unfortunately not. Definitely does not change my opinion of the company though. Claim assessed within a few days and a very polite letter explaining why claim denied with respect to the PDS. Would definitely choose 1 cover again.

Had a hassle/incident free holiday and was happy to know that we were covered. Before I left I enquired about "personal" driver's insurance on a family car and although I was told it only covered me for hire cars, the information from the teller was informative and polite.

I took out travel insurance for my sons end of school cruise and unfortunately had to make a claim. I was pleasantly surprised how smooth and quickly the claim went through. Their communication was also to be commended. I was expecting a cheap and nasty service as the initial cost was one of the lowest I found but the service was anything but. I would definitely use them in future

Fantadtic price. When we have needed to claim it was easy and fuss free. Friendly and helpful staff. Highly recommended. Peace of mind insirance

Chose In & Go because of positive reviews, easy to read product disclosure. Web site was easily navigated. Online application process was flawless, great user interface. Hope I never have to make a claim, although I hold an expectation that process is the same as the application process.

Fantastic support when needing to alter my policy ... nothing was any trouble for Grace; she was competent and professional in all she did to assist me.

I've purchased the cover twice, for Thailand and Vietnam and it was pretty straightforward i did it online quick and easy. Will use again. Thanks