Overall Rating

Verified Review

COVID as excuse to reject claims

5 February 2021, 5:14 PM

Burtinen

I had to change flights within Australia due to Emirates temporarily suspending operations at some major airports in Australia,

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Overall Rating

Verified Review

Avoid this company

15 March 2020, 4:52 PM

Damoo

I had purchased my insurance last year for a trip to South Korea in June. I rang up on

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Overall Rating

Verified Review

Very good

29 October 2019, 12:08 AM

Scott Barnes

I had an accident in Cambodia of all places. Brocken leg and Ankle. They tried to even move me

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Overall Rating

Verified Review

Excellent help & quick settlement of claim

20 October 2019, 3:56 PM

Jools S.

Due to unexpected injury I had to cancel overseas holiday with only 3 weeks notice. I experienced excellent help,

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Overall Rating

Verified Review

Helped during difficult time

7 May 2019, 8:48 AM

Sarabjeet Singh

While we were on Holidays in India, My FIL (who was in India)passed away the day we had to

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Overall Rating

Verified Review

They promise everything but do not pay for claims

19 February 2019, 9:36 AM

Lauris de Clifford

The policy is excellent value. I have used SCTI for over 10 years and had excellent service. Great

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Overall Rating

Verified Review

Paid up when another insurance would not

21 July 2018, 7:59 PM

Julie

These guys paid for our accomodation in Sihanoukville when our flight delayed 4 hours meaning we missed the last

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Overall Rating

Verified Review

Worst company ever

8 July 2018, 11:33 PM

Ross S

If you want to waste your money go with SCTI. Great suck in cheap prices but wont pay for

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Overall Rating

Verified Review

Terrible company, do not use!

4 July 2018, 12:57 PM

BKK VIET

This company say a lot but don’t follow through. That have made my holiday very stressful because no two

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Overall Rating

Verified Review

Long time customer - first time claim

16 May 2018, 2:59 PM

Karl

Based on the good reviews I have been using SCTI for many trips. I recently had my first experience

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Overall Rating

Verified Review

Waste Of Money And False Sense Of Protection. They hide behind semantics to deny claims.

14 May 2018, 11:19 AM

MSS

Terrible. We purchased SCTI insurance over a dozen times while travelling. However when unfortunately we actually needed to make

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Overall Rating

Verified Review

Always had no issues until...

7 March 2018, 12:19 PM

WanderJess

Have used and claimed through SCTI for medical purposes before but as soon as it was for "luggage" different

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How many people can I include in my policy?

Am I covered if I go on a cruise?

Am I covered for skiing and snowboarding?

Can I pay to reduce or cancel my excess?

What additional extras are there?

Am I covered if my tour company collapses?

I'm not an Australian resident- can I buy cover?

What size moped or motorbike am I covered to ride overseas?

How long is their single trip cover for?

Can I extend my policy from overseas?

Do they cover for my rental vehicle excess?

Who underwrites them?

Where are they based?

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