Travel Insurance Reviews

Virgin Australia's travel insurance was the best coverage for the best price, especially when it came to electrical equipment coverage. I experienced an incident on my return journey to Australia, where my camera was damaged. I contacted Virgin and they had a positive can-do attitude, were helpful with my claim and the repair/ replacement went through effortlessly and speedily.
I can't recommend their services highly enough. Well done Virgin.

The terrible experience with insurance I have ever experienced, everyone takes covermore should first check all your medical records just in case you do get sick before travel or while travelling as they will refuse to pay for prior medical condition, so people if you had cold in the past DO NOT TRAVEL WITH COVER MORE.
Lucky they don't insure cars, as they won't pay for hail damage because it's a recurring weather condition.

not the people you want in an emergency. 1 staff member who spoke Portuguese, could not sort ambulance from Angra to Rio, booked the doctor on separate flight home to Aus. Hopeless.

Having used travel insurance every year for overseas travel, this is definately one that I would highly recommend to all of my friends. It is easy to claim with them as well as get in touch with them for any reason necessary.

Fast, easy, well priced, very convenient having details and contacts sent via text and email. Have recommended to many friends and would use 1Cover again . The one year cover is a good deal for frequent travellers.

I phoned for a quote. The product knowledge of the operator was excellent. Certainly value for money having peace of mind that your covered no matter what.
Incident free Travel Cover holiday... !! Thankyou

We have been using 1Cover for a number of years. Never had any problems and the cover is fantastic value for money and peace of mind. Had a claim a few years ago which was handled quickly and efficiently. The overseas support was first class. Thank you.

Having recently forked out a fortune to renew mine and my girlfriend’s passports, last thing I wanted was to have to pay hundreds of dollars on travel insurance (just in case something happened). But after getting a 10% voucher at the bottom of my passport receipt, I figured I should look into it. I was surprised at how much cover I got for our trip to Bali for around $100. I saved around $12 with discount code: TRAVINS14.

I recently lodged a claim against my travel insurance policy with one cover. The claim number is in the subject line

Attached below are all details of claim
I have waited the 10 business days and then today I get a call from a soft spoken lilly who is apparently the claim manager for my claim

She asks me to re iterate the details of my claim, which I do. She then proceeds to tell me since I put a bag down by my side instead of holding it, I haven't taken reasonable care of my belongings and that my claim will be declined. I ask her if I can speak to someone else and she says wait for a letter and that will tell you what to do. I push the issue and then she starts talking over me and I said, sh*t will you let me talk and then she hung up because I abused her.

Understandably I raise my voice a little and say "sh*t" and she says I need to stop swearing and then hangs up on me!!! Are you serious?

On the financial ombudsman's site.. They encourage me to contact the company first to resolve my dispute but I can't even find them there because they are so dodgy. You guys own that company so now I'm contacting you and hopefully you can help me out

I put my bag by my leg (touching it for **** sake) for less than 5 mins. I don't think that's not taking care of my belongings and for you guys to say that and then decline my claim is abhorrent.

I have never claimed on a travel policy for myself in my life. I always do the right thing and purchase travel insurance. I chose 1 cover because the price was really good. To good to be true.. Turns out it is because they're clearly not going to pay any claim.

I have used 1Cover several times in the past and I only have had to make one claim- thank god - and I found them to be excellent with payment of expenses and reimbursements to me. The only thing I was not reimbursed for was airport parking. A small price to pay for the amount of claim that was submitted. Cover easy to purchase on line and as I was a repeat customer, I only had to phone this time and all my details came up in the system. It took less than 5 minutes for this to be done. I recommend 1Cover to anyone I know travelling overseas. Staff were very helpful when the claim was submitted.

Our knowledge that we had excellent cover added to the enjoyment of our trip, as it gave us peace of mind and allowed us to concentrate one fun things. The initial premium was good value for money, leaving more for us to spend during our holiday.

The travel insurance was very easy to purchase online in just a few minutes and covers everything I need- no need to claim after the holiday so even better, thankyou 1Cover !!