They don’t cover anything stolen or lost if it was not on you at the time. If it was on me... I would... Read more
Plane diverted to Honolulu (Auckland to San Fran) because it was leaking oil, airline was unable to r... Read more
my flight was cancelled by an airline in canada so I missed my connections (I had another week of my ... Read more
They don't cover bookings. The highest, most expensive comprehensive cover does not cover an esse... Read more
I was stopped by the U.S customs and was meant to be travelling for 3 months, the customs officer was... Read more
Called Virgin money in regards to travel insurance today at 12.30. Had several questions in regards t... Read more
Virgin Australia's travel insurance was the best coverage for the best price, especially when it came... Read more
Virgin were hassle free and easy to deal with. They emailed me immediately with the forms required fo... Read more
I was in a hurry to get insurance before my trip to Bali, I hopped on to their website and got a poli... Read more
Thanks Virgin Money for the amazing customer service and for making my holiday! Read more
You can only purchase insurance for two adults and 10 children online. Call up Virgin Money to see how many additional people can be added to your policy.
Yes, you are covered for cruises. If you are travelling on a domestic cruise, select the Pacific region to ensure you are covered for any medical costs.
Yes you are covered for skiing and your ski equipment if you purchase the ‘Sports Cover’ option with Plan A or B.
You can remove the standard excess by paying an additional premium. Contact Virgin Money for further information.
Dependent under 25 travel for free if they travel with you on the journey and emergency medical assistance is available 24/7.
No, Virgin Money does not cover the financial collapse of any transport, tour or accommodation provider.
This policy is only available to travellers who are permanent residents of Australia unless otherwise agreed.
You are covered to ride a motorcycle with an engine capacity of 50cc or less. You must also hold a current Australian Motor Cycle Licence and a valid license for the country you are travelling in to be covered.
If you decide to lengthen you trip you can do so for up to 12 months. Call Virgin Money on 1800 134 419.
Virgin Money includes cover of up to $3,000 for the excess of a rental vehicle in case of collision, damage or theft.
Virgin Money (Australia) Pty Limited ABN 75 103 478 897