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Verified Review

Let down by Webjet, again.

13 October 2023, 9:37 AM

Aussie Traveller

Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many

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Overall Rating

Verified Review

How my family fell victim to a corrupt online travel agency

30 December 2022, 4:21 PM

preeti

Made a mistake in our tickets, refused to fix the error and expected us to pay to change our

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Verified Review

Book 2 travel together end up in 2 flights Bad customer service

6 August 2022, 2:17 AM

M chen

We were book same flight at time, but end up up Webjet change 1 fly SingaporeAir one with Jet

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Verified Review

Covid flights

6 May 2020, 9:26 PM

Jason T

A lot of negativity around webjet and all airfare brokers to be honest, HOWEVER I have to say, I

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Verified Review

Money hungry greedy selfish

7 December 2019, 3:32 PM

Bianca Miller

After doing the right ethical thing. Asking for a refund for failing to advise me of Visa requirementa to

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Verified Review

What a con

14 August 2018, 2:08 PM

Gaylene Wright

Booked a flight through Webjet from Sydney & took out the travel insurance for loss of fare due to

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Verified Review

Absolutely incredible

27 June 2018, 9:11 PM

Lauren Abela

Put a claim in on Tuesday morning and received the money in my account by Wednesday afternoon, no questions asked!

Overall Rating

Verified Review

WEBJET / ALIANZ It is just giving them a donation

14 May 2018, 8:53 AM

kerry kat

This company cancelled my policy half way. If your travel is interrupted and you briefly return home you cover

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Verified Review

impossible to deal with

4 September 2017, 11:40 AM

I am currently trying to make a claim.. everything is done online. it is so hard to get an

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Verified Review

Worst insurance company when comes to claims

28 February 2017, 3:15 PM

Sheik

Had the worst experience with these guys even if you have your belongings right next you they won't pay

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How many people can I include in my policy?

Am I covered if I go on a cruise?

Am I covered for skiing and my equipment?

Can I pay to reduce or cancel my excess?

What additional extras are there?

Am I covered if my tour company collapses?

I'm not an Australian resident- can I buy cover?

What size moped or motorbike am I covered to ride overseas?

How long is their single trip cover for?

Can I extend my policy from overseas?

Do they cover for my rental vehicle excess?

Who underwrites them?

What's their cooling off period?

Where are they based?

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