Travel Insurance Reviews

The Australian based staff were informative, caring and prompt with their actions. There was about a 4 hour delay in arranging the payment for medical services through a local agent in Bali, which is understandable but slightly took the glow off what was otherwise very good service.

I have been trying to put in a claim for a suitcase that was damaged and no longer usable from an international flight, insureandgo want a receipt for proof of purchase and quotes for repairs making this a very difficult and time consuming process. At this point in time I would not recommend insureandgo we are very disappointed

Warning to all Americans and visitors to Australia. QBE travel insurance for Qantas is a farce. They do not even deserve a one star! I was unable to take a trip due to my mom being in the ICU. I submitted all the necessary documents. Reason for denial..Relative(s) is limited to a relative of yours, or of a member of the travelling party, who is resident in Australia or New Zealand. It means a spouse, defacto partner, parent, parent in-law, daughter, son, daughter-in- law, son-in-law, brother, sister, brother-in-law, sister-in-law, grandchildren, grandparent, step-parent, step-children, fiancee or fiance, or guardian. I am traveling from abroad and obviously my mom is not from Australia or NZ. So why even try to sell travel insurance to me ? Thieves! They just want to make a buck off of you!

Booked a cruise just after Christmas for me and my wife and our two friends in May. Unfortunately due to unforeseen health problems one of our friends was admitted into hospital due to heart problems and our two friends were no longer able to travel. After taking out $1500 in travel insurance we assumed that the cost of the cruise for the two friends which amounts to around $3000 would be refunded. After 7 months of back and forth and countless doctor reports Cover-more rejected our claim and never received any information why this decision was made. After losing almost $4500 more expenses will be adding up due to hiring a solicitor and other expenses involved in taking this further. If you're considering Cover-more I highly recommend you go with a more legitimate and more professional company.

I have been using 1Cover for many years. They are easy to access and very reasonably priced. I especially appreciate the fact that they follow up after you return from your holiday to check if there were any concerns.

Through recommendation I purchased Zoom insurance. Easy to understand website and policy was the same as others that I looked at but at a very competitive rate.

I have always used them where ever I have travelled and I will continue to use 1-Cover. I had no trouble when I have made a clam and they have great rates.

I always use 1Cover when I travel because I know I can trust they will look after me in the event of a claim.

I purchased top insurance cover for a 2 week trip to Morocco. On our return a flight from Marrakech to Casablanca it was delayed by 90 minutes meaning our connection to Doha was missed. All flights out of Casablanca were full and we were stuck there for 48 hours. I put in a claim to Tick Insurance for expenses incurred due to the delay which was out of our control. My claim was 'declined' because the delay was due to Operational Constraints and not to weather conditions, a strike, industrial action or mechanical breakdown. A delay is a delay and clearly the airlines fault as they sent us an email apologising. Tick Insurance provide appalling service - will never consider them again.

I purchased a policy through Travel Insuranz, after I had researched the market. I found Travel Insuranz easy to use and comprehend. I also received the Travel Sim, which I believe I can use anywhere and it does not expire. This is a real benefit for me as it saves changing Sims in different countries. I would highly recommend this company and get the Travel Sim.

Terrible. Stay away. Its a scam. Took out what was marketed as super amazing brilliant simple travel insurance. Hired a care in Italy, it specifically stated I was covered for a reduction in excess for a car hire, so i didnt take out the car hire company's own insurance due to this reason. Had a simple flat tyre... paid 600EURO to the car company. it took all of THREE MONTHS for insure and go to process it.. then it was declined.. FINE PRINT, burried away in a misleading and deceptive manner apparently meant we weren't covered. Appalling. Awful- don't waste your money. GO SOMEWHERE ELSE>

The most unsupportive Travel Insurers I have ever dealt with. I had the unpleasant surprise of their time frame build up. If you are expected to submit more documents to support your claim expect another extra 10 business days from the date of your recent documents sent.