Travel Insurance Reviews

From my own personal experience breaking my elbow whilst on an overseas Ski trip in Austria 1cover was excellent extremely easy to make claims and quick to pay once claim is lodged.
The only gripe is I wish there was more communication after you had lodged the claim, I didnt receive an email or anything after I had lodged letting me know it had been received or when the payment was sent I just happened to check my bank account and it had already been paid 3 days after the claim. Not a massive issue but perhaps an area for improvement.

Other than I cannot fault 1Cover as an isurance company. Will definitely use again for future trips.

Straight up and down good service. Fast response to enquiries with relevant and factual information. I would recommend Zoom to any traveller.

Easy to apply online, covered all of my travel needs for myself, my wife and our adult children all under the one low policy price. Thanks Zoom we’ll certainly be using you again soon.

I have had an issue with claiming for a broken suitcase and a jumper which i don't have receipt for as it was a gift. I sent many pictures of the suitcases which clearly cant be repaired, but they keep insisting i try get it fixed instead of a pay out. Very disappointed.

What I was looking for at the time. Easy to apply for and a good price. Happy with what I got.

We have used Tick insurance many times & in April of 2018 whilst we were in Thailand my wife become very ill. Tick repatriated us back to Australia accompanied by an Australian registered nurse in case of emergency. They upgraded our return flights to business class from Chiang Mai - Bangkok - Sydney then to Adelaide. I could not have asked for better service & Tick met all my wife's medical/hospital costs & covered all the fares! In a difficult situation Tick were simply marvellous!

Spoke to Allianz before agreeing to the expense, they still found a way to not pay out. All I can say is the policy is very very carefully worded to exclude every possible payout.

Took out Zoom travel insurance for son who was travelling alone to Europe on a school exchange. Added the ski package as I knew he'd be boarding while there. Well son had an accident and busted some bones, Zoom took care of the lot, upgraded flights to ensure comfort, regular updates on status, easy process of receipts, great all round service. I won't look anywhere else for travel insurance in the future, it'll be straight to Zoom, good work team!

Very friendly and supportive call centre/staff who assisted with the recovery of my injury by providing me with clear advice and assistance.

Following a change of flights that incurred additional costs I lodged a claim with 1cover to cover the extra expense. The claim was approved within 24 hours - excellent!

The guys have been just great. Contacted them about my claim and they got it sorted quickly. If you need to ask for anything they will help.

I found these guys through Facebook and they were superb at getting me a personalised quote. It was eveything I needed and was priced so well I could'nt go past. Fortunately didn't need to claim but the sales staff were so good on the phone I am sure it would have been Easy as well!