Zoom Travel Insurance Reviews

Travel is fun, until something goes wrong. Zoom Travel Insurance helps protect you from unfortunate, unexpected events no matter where you're zooming to. Zoom's policies are available to those under 85 years. Dependants under 21 years travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.
Overall rating 8.7/10

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quick easy & cost effective

Review by Sally Rayner | 24 September 2018, 12:23 PM | 1 comment Reviewed by Sally Rayner on 24 September 2018, 12:23 PM

Easy online application, quick processing & very good value for money. Clear & easy to compre... Read more

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Best value for money

Review by April Dumbleton | 17 September 2018, 16:22 PM | 1 comment Reviewed by April Dumbleton on 17 September 2018, 16:22 PM

Quick, easy to get coverage and after a bit research best value for money for my holiday with 2 grand... Read more

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A reliable and cost-friendly travel insurance company

Review by Sallie | 14 September 2018, 14:26 PM | 1 comment Reviewed by Sallie on 14 September 2018, 14:26 PM

The costs with Zoom travel insurance are very competitive and the process is uncomplicated and speedy... Read more

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check Verified Review George was invited by Zoom Travel Insurance to write this review.

Value for Money

Review by George | 13 September 2018, 11:21 AM | 1 comment Reviewed by George on 13 September 2018, 11:21 AM

Purchased the travel insurance for a short leisure trip to Victoria, mainly to be covered for rental ... Read more

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check Verified Review George was invited by Zoom Travel Insurance to write this review.
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Well thought through buying experience

Review by noek witzand | 12 September 2018, 14:37 PM | 1 comment Reviewed by noek witzand on 12 September 2018, 14:37 PM

The 3 options were clearly mapped out with no endless small print to go through as it gave trust befo... Read more

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Will use again!

Review by Amy-Jane Nava | 10 September 2018, 23:19 PM | 1 comment Reviewed by Amy-Jane Nava on 10 September 2018, 23:19 PM

Didn't have to make a claim but applying for the travel insurance itself was a very easy process ... Read more

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Awesome insurance at an affordable price

Review by Willy Parada | 10 September 2018, 23:19 PM | 1 comment Reviewed by Willy Parada on 10 September 2018, 23:19 PM

Awesome insurance at an affordable price. Very easy to understand and you can actually tailor it to y... Read more

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Go with QBE

Review by Kim McGregor | 10 September 2018, 23:17 PM | 1 comment Reviewed by Kim McGregor on 10 September 2018, 23:17 PM

I needed to Make a Claim to change my return flight whilst I fell ill in Mexico on transit to the USA... Read more

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Quick, no fuss claim turnaround

Review by ian8h | 07 September 2018, 12:38 PM | 1 comment Reviewed by ian8h on 07 September 2018, 12:38 PM

Good value travel insurance, that I could rely on, when I claimed additional travel expenses due to a... Read more

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check Verified Review Heather was invited by Zoom Travel Insurance to write this review.

Easy Transaction

Review by Heather | 03 September 2018, 16:55 PM | 1 comment Reviewed by Heather on 03 September 2018, 16:55 PM

I am unable to give a revue on any claims made on this policy as we were fortunate enough to have a t... Read more

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check Verified Review Heather was invited by Zoom Travel Insurance to write this review.
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Domestic travel insurance

Review by Sally Leung | 03 September 2018, 16:14 PM | 1 comment Reviewed by Sally Leung on 03 September 2018, 16:14 PM

Didn't need to use insurance, however purchased due to hiring of car and this insurance was the b... Read more

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check Verified Review Paul was invited by Zoom Travel Insurance to write this review.

Good Value Insurance

Review by Paul | 27 August 2018, 23:03 PM | 1 comment Reviewed by Paul on 27 August 2018, 23:03 PM

Reviewed a variety of policies to cover a simple domestic trip. Just needed can rental excess, travel... Read more

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check Verified Review Paul was invited by Zoom Travel Insurance to write this review.

Zoom Travel Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Am I covered for skiing and my equipment?

In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.

What additional extras are there?

Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.

Am I covered if my tour company collapses?

Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.

I'm not an Australian resident- can I buy cover?

Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued: -are aged 74 years and under; and -hold a return ticket to Australia; and -have a home in Australia to which they intend to return; and -hold a current Australian 457 visa which will remain valid beyond the period of their journey; and -have private health insurance for the entire journey and beyond.

What size moped or motorbike am I covered to ride overseas?

Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.

Do they cover for my rental vehicle excess?

Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.

Who underwrites them?

Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
85 years
age limit
69 years
multi trip duration
15 or 45 days
luggage cover
$750 per item limit
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