Zoom Travel Insurance Reviews

Travel is fun, until something goes wrong. Zoom Travel Insurance helps protect you from unfortunate, unexpected events no matter where you're zooming to. Zoom's policies are available to those under 85 years. Dependants under 21 years travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.
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Zoom handled my US Travel Claim really well, just the way you'd expect

Review by Andreas | 12 November 2018, 10:45 AM | 2 comments Reviewed by Andreas on 12 November 2018, 10:45 AM

I needed my zoom insurance on a trip to the US. I had to see a doctor and get some medication. After ... Read more

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check Verified Review RUSSELL was invited by Zoom Travel Insurance to write this review.

Accurate and timely support and advice

Review by RUSSELL | 12 November 2018, 10:43 AM | 1 comment Reviewed by RUSSELL on 12 November 2018, 10:43 AM

The Australian based staff were informative, caring and prompt with their actions. There was about a... Read more

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check Verified Review RUSSELL was invited by Zoom Travel Insurance to write this review.
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Ease of Mind at a low cost

Review by PatriZia Santi | 09 November 2018, 15:09 PM | 1 comment Reviewed by PatriZia Santi on 09 November 2018, 15:09 PM

Through recommendation I purchased Zoom insurance. Easy to understand website and policy was the same... Read more

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Very surprised

Review by Martin Smoothy | 05 November 2018, 11:26 AM | 1 comment Reviewed by Martin Smoothy on 05 November 2018, 11:26 AM

I have now been back home for a while but I owe it to tell potential purchasers of travel insurance m... Read more

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Cruise Insurance

Review by FrankSharon Manser | 22 October 2018, 11:30 AM | 1 comment Reviewed by FrankSharon Manser on 22 October 2018, 11:30 AM

Easy to make policy. Great value did not need to make a claim and that is always good. Would use aga... Read more

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Great!

Review by Melrose Tran | 14 October 2018, 23:40 PM | 1 comment Reviewed by Melrose Tran on 14 October 2018, 23:40 PM

Great travel insurance. I bought a three week insurance to the USA. Zoom was one of cheap ones and ha... Read more

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Great costumer support

Review by Geoff Morrison | 14 October 2018, 23:39 PM | 1 comment Reviewed by Geoff Morrison on 14 October 2018, 23:39 PM

I had been badgered by the car rental company to take out their excess insurance but after checking w... Read more

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Cruise Insurance

Review by Kellie Wheatley | 02 October 2018, 14:03 PM | 1 comment Reviewed by Kellie Wheatley on 02 October 2018, 14:03 PM

Super fast no fuss on line insurance for a cruise, uncomplicated process easy steps to follow, well d... Read more

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Seem ok, price good

Review by Ilse Aschenbrenner | 28 September 2018, 11:20 AM | 1 comment Reviewed by Ilse Aschenbrenner on 28 September 2018, 11:20 AM

I took zoom because price wise they were reasonable compared to others and still seemed to cover very... Read more

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Good

Review by Bryan Yeldon | 27 September 2018, 16:09 PM | 1 comment Reviewed by Bryan Yeldon on 27 September 2018, 16:09 PM

Was very happy with them however I do not have a claim but unusually I felt comfortable in the compa... Read more

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Competitive rates

Review by Janet | 26 September 2018, 14:40 PM | 1 comment Reviewed by Janet on 26 September 2018, 14:40 PM

Would recommend Zoom to my friends. Very easy to organise and felt confident I was covered. No claim ... Read more

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Well covered and affordable

Review by Aimee Buckland | 25 September 2018, 00:00 AM | 1 comment Reviewed by Aimee Buckland on 25 September 2018, 00:00 AM

We went to Bali for 7 nights. Booking was easy and quick. I couldn't believe how cheap the compre... Read more

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Zoom Travel Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Am I covered for skiing and my equipment?

In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.

What additional extras are there?

Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.

Am I covered if my tour company collapses?

Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.

I'm not an Australian resident- can I buy cover?

Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued: -are aged 74 years and under; and -hold a return ticket to Australia; and -have a home in Australia to which they intend to return; and -hold a current Australian 457 visa which will remain valid beyond the period of their journey; and -have private health insurance for the entire journey and beyond.

What size moped or motorbike am I covered to ride overseas?

Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.

Do they cover for my rental vehicle excess?

Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.

Who underwrites them?

Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
85 years
age limit
69 years
multi trip duration
15 or 45 days
luggage cover
$750 per item limit
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