Travel Insurance Reviews

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Trip to Bali last year

| | 0 comment Reviewed by Marilyn Bennett on 10 August 2021, 02:24 AM

We were going on cruise to Japan then a trip to Bali, we haven’t heard from them at all about our ins... Read more

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Will not chose Tick again

| | 5 comments Reviewed by Maru on 23 November 2020, 22:37 PM

I highly doubt the staff has any experience in all, dealing with claims and customer service in gener... Read more

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Not worth the paper it was printed on

| | 1 comment Reviewed by A_Australia on 12 November 2020, 18:00 PM

Refused to pay on the basis that I was stuck in Norway but our government had declared it a No Travel... Read more

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Poor service and under handed tactics

| | 4 comments Reviewed by Marcus Z on 12 October 2020, 16:00 PM

Even after the COVID event occured they will take your money and not honour there emails. During my c... Read more

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Poor service and under handed tactics

| | 3 comments Reviewed by Marcus Z on 12 October 2020, 16:00 PM

Even after the COVID event occured they will take your money and not honour there emails. During my c... Read more

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No help

| | 1 comment Reviewed by JFK on 09 September 2020, 21:24 PM

Our trip was cancelled, not able to claim, ok so refund/credit offered. Accepted and advised by text ... Read more

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very poor

| | 2 comments Reviewed by sar on 30 June 2020, 11:44 AM

Unbelievably bad company. Extremely poor customer service, they never return phone calls. They always... Read more

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If I could give a negative value I would

| | 4 comments Reviewed by Dani on 01 June 2020, 06:48 AM

Insurance purchased last year - took 2 months to get a refusal. Happy to take your money, but won... Read more

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Poor customer service and hiding behind policy to avoid paying out on claims

| | 2 comments Reviewed by Dean on 25 May 2020, 19:09 PM

I spend each week trying to get hold of their customer services only to be promised a call back or em... Read more

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No refund

| | 4 comments Reviewed by Bernie on 23 May 2020, 11:45 AM

Thanks for nothing,TICK. No refund for cancelled cruise due to the convid virus. How come other tra... Read more

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wont give refund for un used travel insurance

| | 8 comments Reviewed by Michelle Cooper on 12 May 2020, 12:43 PM

cannot contact them emails bounce back all the time if you ring you get disconnected.. buyer beware. ... Read more

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Refund

| | 1 comment Reviewed by Marilyn Bennett on 27 April 2020, 14:27 PM

Our cruise has been cancelled through no fault of ours, can we try to claim the rest of our deposit o... Read more

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