Travel Insurance Reviews

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Poor service and under handed tactics

| | 4 comments Reviewed by Marcus Z on 12 October 2020, 16:00 PM

Even after the COVID event occured they will take your money and not honour there emails. During my c... Read more

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Poor service and under handed tactics

| | 3 comments Reviewed by Marcus Z on 12 October 2020, 16:00 PM

Even after the COVID event occured they will take your money and not honour there emails. During my c... Read more

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No help

| | 1 comment Reviewed by JFK on 09 September 2020, 21:24 PM

Our trip was cancelled, not able to claim, ok so refund/credit offered. Accepted and advised by text ... Read more

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very poor

| | 2 comments Reviewed by sar on 30 June 2020, 11:44 AM

Unbelievably bad company. Extremely poor customer service, they never return phone calls. They always... Read more

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If I could give a negative value I would

| | 4 comments Reviewed by Dani on 01 June 2020, 06:48 AM

Insurance purchased last year - took 2 months to get a refusal. Happy to take your money, but won... Read more

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Poor customer service and hiding behind policy to avoid paying out on claims

| | 2 comments Reviewed by Dean on 25 May 2020, 19:09 PM

I spend each week trying to get hold of their customer services only to be promised a call back or em... Read more

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No refund

| | 4 comments Reviewed by Bernie on 23 May 2020, 11:45 AM

Thanks for nothing,TICK. No refund for cancelled cruise due to the convid virus. How come other tra... Read more

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wont give refund for un used travel insurance

| | 8 comments Reviewed by Michelle Cooper on 12 May 2020, 12:43 PM

cannot contact them emails bounce back all the time if you ring you get disconnected.. buyer beware. ... Read more

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Refund

| | 1 comment Reviewed by Marilyn Bennett on 27 April 2020, 14:27 PM

Our cruise has been cancelled through no fault of ours, can we try to claim the rest of our deposit o... Read more

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Feel Cheated

| | 1 comment Reviewed by Kimalin on 27 April 2020, 14:26 PM

This company has kept my payment for travel insurance even though they are not providing me a service... Read more

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Lack of compassion

| | 1 comment Reviewed by Lisa Jankowski on 27 April 2020, 14:26 PM

Amid Caronavirus most insurance companies are refunding travel nsurance policies due to it not being ... Read more

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Feel Cheated

| | 1 comment Reviewed by Kimalin on 27 April 2020, 14:25 PM

This company has kept my payment for travel insurance even though they are not providing me a service... Read more

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