Travel Insurance Reviews

Had to buy new flights, accommodation, transport don't count on them to give you anything back. The same issue happened with 1Cover last year, and they reimbursed everything. I wanted to try Tick insurance but really should've stuck with 1Cover. Now I am out of pocket thousands of dollars.

Very good value. Cover for rental car excess was main aim for taking out travel insurance. Haven’t had to claim so no comment

I find that 1Cover is very easy to deal with, arrange travel insurance and reliable if you have a claim. I have a pre-existing medical condition that means I need to pay a little more, which is very reasonable.

Due too an illness of one of our travellers, flights needed to be canclelled and a claim was submitted. This was done fully online on a Friday and was approved 2 days via SMS on Sunday, paid out a day after. Excellent service! Can't fault in this instance.

It was easy to choose. When i was having trouble with my printer, Tick mailed my policy to me which i thank you very much.

I had to cancel my trip under very upsetting circumstances and 1Cover were extremely understanding and helpful and my claim was handled quickly and easily. I will definitely use 1Cover again and would recommend them wholeheartedly.

I have used 1Cover Travel Insurance on quite a few occasions and always find it easy to get a quote and to apply for my cover.
Luckily I have not had the need to claim, but I feel confident that I would have great customer service if the need arose.
I like the fact that, when my holiday is nearly over, I receive an email notification to remind me to update my cover, should I extend my holiday dates.
Great Service.

The insurance was cost competitive but the review process was very frustrating as you needed to write more than 20 words but the item below indicated it had to be below 20 words or it wouldn’t save ...

I am a repeat Insure and Go customer. I have never made a claim so cannot comment on the claims procedure. The web-site is quick and easy to use however. it is not possible to extend a current policy on line and I had to make phone contact. First I could not ring out. A sales consultant rang me but as Telstra charges $3 per minute to receive calls, it cost me $18 to hear the consultant read out the same conditions i had accepted on-line. The whole process was protracted and annoying. There should be an "extend: option on-line to save all this inconvenience. It I need to extend in future I shall go to a different company.

First class product, simple to buy great support and help. The phone staff are knowledgable and very helpful. Well done 1Cover!

I have always used 1Cover for my travels and thankfully have never needed to claim, until my last trip in September 2019. I logged on to their website last week, completed the forms, and downloaded the documents, a very easy process. I have just received confirmation my claim has been approved and payment will be in my account next week - I am one very happy customer.

I have been with 1cover for my last 2 trips, and I will be going with them again for future trips. They are very friendly and easy to deal with .10/10 for service