Travel Insurance Reviews

We have used 1Cover twice now and even through we have never had to make a claim it was good peace of mind that we would be covered. The product was great and easy to understand. The online process was very quick and simple. We would highly recommend 1Cover and we will definitely use them again for our next holiday in May..

I have insured many times with them and find them most convenient

It only takes a short time and you are covered.....even if you want to extend coverage while overseas

I am a mature aged person in good health, maintain a healthy life style ie swimming, walking, bike riding or gym work, one of this items each day of the week where practicable. I enjoy travelling, internally in Australia and overseas. When you reach a certain age, one of the Travel Insurance companies require a full medical without going into my medical history, basically they did not want to insure me owing to my age. I consulted my GP (Doctor) and he his opinion I am right to go, by the way I am 74 years young, married with three children and five grandchildren, the later keep me young in mind and activities.

I was in the unfortunate situation recently where Jetstar had cancelled my international flight. Although Jetstar refunded my flight cost, I had to purchase an alternate flight at double the price so I could continue my trip.
Tick DOES NOT cover you prior to departure. As I had not commenced the trip my claim was rejected.

Avoid at all cost, online claim form did not work.
Manual application through emails back and fourth for 1-2 months over 100 emails. No response, they try not to pay you out or help you. Multiple claims officer working on your claim, confusing and purposely mixing it up. About 5 people replying to your email with no clue, trying to confuse you so you can back out. Asking for extra extra documents when you're already back in your country. While it was happening i've asked them to send me a list of documentations i need to fill out or have to process this claim. I've submitted everything on the list and they're still avoiding me!!! I am still fighting my case, will not rest until my claim has been processed. Dodgy Dad was in the hospital, they hung up on me didn't return my calls, didn't help or even show their concern. Stick to the 3 big names I made a mistake and i regret it so much.

Just great to deal with, the customer service was fantastic and claiming was easy not much more to say. Puts others I've dealt with in the past to shame.

Zoom were very quick to respond to claim and quite easy to provide required information. Very satisfied with choosing this insurance company.

Had previously made a claim and after a lengthy process of supplying information was told it did not cover my stolen phone

While I can get pre existing medical condition coverage, it is very expensive. I have used Insuraneand go an number or times but have never needed to claim

I have used Tick insurance for quite a few years now, the online application is easy to use especially for pre existing health conditions, I have made 2 claims in about 5 years, one was a minor claim the other was a full refund on a holiday I couldn’t take due to ill health, both claims were settled with ease.

We recently lost an article on a trip to Bali. The Claim process was seamless and very supportive. We have received notification that the Claim has been approved and the claimed amount less the excess has been deposited in our account. Full marks 1 Cover.

My 3 year old daughter became sick while travelling in Thailand and we incurred minor hospital expenses. Our claim was paid within 2 days. Outstanding!