Travel Insurance Reviews

I have used many insurance providers but none have matched 1cover in terms of ease of application and claims.
I made a claim last year for a ticketed event, it took me 3 minutes me to do. Other companies have you fill in a 10 page tome before assessing a claim.
1cover was fast too, all done in a week. I won't use any other company.

After 5 weeks of frustratingly hopeless communication my legitimate claim has been denied for an invalid reason. I AM FURIOUS!

Used 1 cover many times.
A quick phone call and you're insured. Rates seem ok.
Policy emailed to you soon after

This cover is one of the few we found with extensive cover for medical conditions at a reasonable cost. But on a previous trip a claim submitted in relation to delayed travel and associated costs was not met by this company

Have never made a claim thankfully as I've never lost anything overseas. But unfortunately on the last trip to Bali I mama hard to lose both my camera and headphones of a boat in one go.

As soon as I was back from my holiday I got in contact with southern cross and they were absolutely perfect to deal with from the get go. They helped me all the way through the claim and transparent with what they needed. All in all I would never go with another insurer purely for the fact I don't need to. An absolute pleasure to deal with

We travel overseas usually each year and our travel insurance is covered by our Westpac Altitude Black credit cards.
15 years ago we made a $80,000 claim with no fuss whatsoever I think the underwriter was Zurich.
However last year we had to make a small claim for lost luggage on a Swizz train and QBE made life so difficult. It took endless emails and phone calls to reach a settlement in 5 months!!!. I think the only reason they settled was I said I was informing Westpac of their deliberate incompetence.
Before we next travel overseas I shall ask Westpac who their insurer is. If they are still using QBE i shall take out cover with another company.

The advice to obtain a letter from Air Vanuatu explaining delay due to Cyclon Donna affetcting flights from North Pentecost was appreciated as was the prompt response in processing my claim with a zero excess.

Steve

Claims are quick easy and no quibble about costs If you have the paper work
I tell everybody how good 1Cover is

I have been using 1cover for all my domestic travel, primarily to cover the excess if there is an incident with my car hire. It is much cheaper than the insurance offered by the rental companies.

I've been using one cover for all my trips in the last 10 years and they are always the cheapest option and when I have had to make claims they have been very helpful and responsive to my questions and timely claims approvals or explanations for declined claims.

Have been using 1Cover for years and after having to make our first claim last month, the process was friendly and super easy.

Very easy and accurate information provided at time of taking out insurance. Continued correspondence from 1cover via email. Have used 1cover every time I have travelled.