Travel Insurance Reviews

As an older Australian it is difficult to get travel insurance. InsureandGo does not discriminate against us! Easy to access online information and to complete documentation for a good price!

Never had to make a claim but rates get better each year and when extending from overseas done over the free phone at no extra cost in two mins.
Great service!

Have used you 3 times but never had to make a claim. Lets hope if I do you are easy to work with.
Every application easy to do and you have excepted my pre existing illnesses.

Thank You

I have used 1cover many times although have never made a claim so cannot really know how it would stand up then

I have been using 1cover for over 10 years and i book other people with 1cover and we only get 5 %discount If you want us to continue with 1cover we deserve a better discount. I am travelling in March 2018 overseas and I might change insurance companies. With the rep the I spoke to this time I asked a small plastic card with details and was sent a photo copy of my policy. That is a joke as I had already printed it out myself.

It's incomprehensible that this company can impose an age discrimination policy with regards the death of an immediate family member.

I use Tick Insurance and have to fill out all of the information every time. Please organise a registration system that can be pulled through to save time, each time.

Regards Alan Nightingale

Made a claim for rental car which was approved and paid $4000, however additional charges, bring replacement vehicle to us was not covered so out of pocket for around $3000 .. Not good .. It's funny how insurance covers get out of paying the actual cost ... hmmmmmm .. Not very happy

Would never use this co again..and advise my friends not to..very unprofessional co..they could not find my claim and i registered posted it

My wife and I were both infected with a serious chest infection on board a cruise ship. When we tried to claim against our insurance, Insureandgo made it almost impossible by demanding all kinds of irrelevant evidence above and beyond our medical bills and ship's doctors reports. It took over a month of daily communications and dozens of pages of forms before we were finally reimbursed, minus $100 excess fees. This tactic is obviously used to make claimants give up.

Did not need to claim, but before my travel had to make a few changes in an error made while completing the online form, called up customer service and got a great, friendly, hassle free and kind customer service. Will definitely recommend zoom to family and friends.

1cover is great. They cover multiple pre illnesses in the standard cover. Thankfully have not needed to claim very often but when I have the procedure was simple and I had no fuss getting paid.