Travel Insurance Reviews

Excellent customer service over the phone nothing was a problem. They organised cover for a friend coming for Christmas visit from the Philippines in less than 5 minutes.

I tried calling 1cover from Germany multiple times and the office hours were very limited and the response to my Email very late so that I never got my answer as I needed it. The lady on the phone was nice and helpful, but gave me wrong information about opening hours that day.

The claims experience however was easy and great. Thank you

It is a disgrace that after just finishing one cruise with your agency that you can change your acknowledgement of decreed medical practitioners knowledge to a few questions over the phone to deny policy requests

I shop around every time I travel and always end up using 1Cover. This is related to cost but also the level of cover for the price.
They emailed me the day before the end of my trip to ask if I needed to extend my cover. A nice touch and would be useful under some circumstances. I would like my name to be kept on file so that a small discount could be offered for repeat business- that would also be a nice touch. It would not be difficult to build that into your program.

It seems that while I've not had to make a claim yet that its better price than most quotes I've ever had

Phone dropped out half way thru enquiry / staff did not return call ... overall very happy - is it possible for returning customers to have their medical recorded so you don't have to go thru it over and over and leave things off accidentally

Only criticism - getting back on line with the Quote number. I had trouble getting it back up and paying.

Very easy, well presented and well priced. Nice to travel without the concern of what may or may not happen whilst overseas on a holiday.

Easy to use site with good value product.Hopefully do not have to test claims department.Travel booked for March 2018

great value for money but the online process is a little difficult in that it is hard to open documents

great price, great peace of mind. didnt need to claim but the hire car is covered too if needed. always use 1cover !

Travel insurance claims with 1cover are easy to submit and the claim process is fast and efficient

Submit receipts and within a few days 1cover process claims

Have been using 1cover for over 7yrs and are brilliant unlike previous insurer QBE who reject every claim

Fortunately insurance ombudsman resolved in my favour a claim with QBE