Travel Insurance Reviews

InsureandGo were the only insurer who would give me the cover enabling me to travel in my retirement. I have preexisting conditions but i am healthy and probably less of a risk than most people my age but no other insurer would even look at me. It was costly in comparison but they are taking a risk but they are giving me a go...I give them 100% rating as a company that is honest and understanding. Thankyou.

I was actually told to avoid this company and wish I’d listened. They have earned their awful reputation. Confusing, misleading hidden fees, terrible rude customer service.

My query about cruise insurance was answered in a polite, professional and friendly manner by the operator and I fully understood what he told me.

Thankfully we have not had to put in a claim for insurance. We have always used Insurandgo for our cruise insurance for value for money. We like the fact we can either increase our excess to reduce the premimum or remove the excess if we see fit.

We went with zoom travel again because the claim we unfortunately had to make last holiday was very easy and hassle free. So this holiday was worry free knowing we had the protection of zoom with us.

So far so good! We've been lucky enough to not have to claim so far on the 3 policies we have had but I can say that the service I get when taking out policies is excellent. The on line quoting and purchasing system is easy to negotiate and understand. When I have phoned with any questions, the situation and response is the same. Hopefully if we do ever have to claim I will be just as pleased.

I have used 1Cover for about 15 years and needed to claim three times and it was always an easy process to claim. Over the years I’ve recommended 1Cover to a lot of friends and they’ve all been so happy they’ve used them every trip

On line application is simple, quick and all fine print information is available to read through first

There are 3 levels of cover to choose from and exclusions are clear

We rate it good, but we haven't had to make a claim as yet, so all is good

Ended up in hospital overseas and called Zoom about the possibility of making a claim. Got told it was fine and they'd be in touch. Never heard from them unless I called despite them saying they'd call back ASAP.Got back to home and they denied my claim saying I had a pre-existing medical condition. Haven't had any symptoms for 5 years and got my doctor to back me up on this, they still insisted it was a pre-existing medical condition despite what it says in their terms and conditions. Their complaints officers even picked and chose phrases from their T&C to make it fit their reason for denying my claim. Had to escalate my claim twice, take time off work to figure out all the lies they decided to make up, and wait 2 months for them to accept my claim.

I will definitely use this insurance again, it was quick to access and easy to follow the instructions.
The price and value for money was excellent
Thank you

When ever we travel, we always use Insure and Go. They are not only great value for money but have amazing inclusions and their claims process is awesome too.