Travel Insurance Reviews

Claim was processed in a few days and no hassles or hiccups. Staff even offered to call back when we were overseas to avoid mobiles costs. Great insurance company

took out insurance in good faith in feb 2019.
my husband was first diagnosed with cancer in april 2019 but has had insurance declined.
this is not right!
this company has been provided with supporting documents but still won't pay out approx $1800
totally dissatasified and disgusted.

I made a claim on-line and once I assembled all the necessary documents the process was simple. The claim was settled the next business day and I received payment in my bank account two days later. I will use this company for all future travel insurance. Not only that, the cost of the policy was cheaper than major competitors for my age group 70+.

1Cover offered a competitive travel insurance premium for the planned type and duration of our holiday and for my particular health condition. Unfortunately for me I became unwell during the cruise portion of our holiday and required treatment at the ship's medical facility. Upon returning home I submitted an online claim together with the requested supporting documents. The claim was approved within 1 day after making the claim and payment was deposited in our bank account within 3 days of making the claim.

I was over in Thailand and scared. 1 cover ensured everything that needed to be done was done in a timely manner. They kept all promises never over promised.

My claims experience is only days old. I would like to thank Consultant Keanu Urirau for his assistance.

Maria Wimbridge
1Sep 2019

Good value insurance. Claim processed simply and quickly. I highly recommend Zoom and won't hesitate to use them when next we travel.

No problems with booking insurance through Tick even though we are both over 70. Price much better than elsewhere for comparable product. We did not make any claim so cannot comment from that aspect.

I haven't had to make a claim yet, but I've just bought my third policy with InsureandGo. Very easy to order the policy online, a simple process to declare medical issues, also online, and there are often discounts advertised.

I had the misfortune of my bag being lost on a recent trip abroad ,I was happy to know that zoom travel insurance were able to process my claim within a short timeframe which is very pleasing to know

Your travel insurance was a Peace of mind knowing I was covered if needed. I was lucky not needed it this time. Your price was reasonable compared to some others . I will call again in the future

1Cover staff were very professional in their handling of my recent claim involving a broken wrist when overseas. Everyone I dealt with was extremely helpful, polite and supportive of me personally and efficient in every part of the process. I was kept in the loop along the way and finally reimbursed for all my costs. I feel that my claim was very carefully and fairly reviewed. I have travelled with 1Cover travel insurance several times before but never needed to claim. This month I will be travelling with1Cover insurance again with very real confidence in their integrity.