Travel Insurance Reviews

Photographic proof of damage to luggage was not enough. A report was needed from airport even though this was the last destination before driving home. It does not say in product disclosure that a report is needed - it just says that evidence is necessary. It was a brand new suitcase - I had the receipt to show date of purchase which was just before starting the trip - and I had photos of the damage. The suitcase is not reusable due to a large crack in the shell. The requirements are not clearly spelled out. Once I found out a report was needed, it was then too late.

Everytime I travel I make sure to get 1 cover. The travel insurance that has peace of mind. I've never had to make a claim fortunately I have been blessed with safe smooth travels but I have had a few friends that have had to claim and experiance fast claims and support abroad. So I always chose 1 cover incase I'm ever unlucky.

Blew two tyres on a hire car, with hire company's verbal agreement paid for their replacement ourselves.Insurer kept asking for irrelevant documents eventually refused to pay as not paid through hire car company

From the first phone call to the end, very efficient, helpful & wonderful staff. Highly recommend 1Cover.
Thank you for the outstanding service provided.

I have purchased an annual multi trip policy for the past 3 years , in that time I have made 2 small claims, one delayed luggage , the other broken luggage and a larger claim of trip cancellation, in each case the claim was handled and paid out very quickly without complications

Had to make a claim when my husband was hospital just before we departed for an overseas tour. Once I had all the required documentation to hand submitted a claim for full refund of travel costs, notified that claim had been paid in full within the 10 day time limit. My advice is to make sure you have all the required documentation prior to submitting your claim. Greatly simplifies matters.

Had to make a claim for a animal bite they got doctor to come to house twice very quickly and give me medical treatment. Highly professional staff and treatment from them 24/7 assistance was excellent.

Really happy with the customer service especially as I had to change my trip once prior to departure and extend twice whilst at my destination and it was all done with minimum effort and fuss over email. No claims experience personally but a family member has claimed and it was seamless. Have used several travel insurance companies and 1Cover has been far superior.

So reliable and helpful. My holiday was very stressful and without the help of you guys my holiday wouldn’t have been what it was. Thank you

We have used Tick Travel Insurance several times and we are extremely happy with their service and price.
We highly recommend them to all our friends who are travelling and thinking of travelling.

From experience, I know your choice of travel insurer is very important. I have travelled many times and always choose 1 Cover

Used Zoom Travel Insurance for a recent Africa trip and climb to Mt Kilimanjaro. Chose Zoom due to competitive pricing and adventure pack add on for cover for climbing up to 6000m. Luckily did not have to have to lodge a claim but did update the policy after purchase do to additional countries we were travelling to, which was done easily through their website