Easy to claim. The assessor was friendly and helpful. My luggage containing very expensive medication... Read more
I have been with Columbus for 10 years but when my partner was diagnosed with cancer in April. In May... Read more
Terrible service. Do not use this company. I bought a policy with them, the airlines company lost my ... Read more
My husband and I hold an annual policy with columbus. We have been using it for 3 years now and we ke... Read more
I couldn't go on my trip because I was not well enough to travel. I lodged a claim for trip cancellat... Read more
Have never written a review before but feel I need to warn people about Columbus Direct. This compan... Read more
Feel obligated to warn about insuring with Columbus Direct. Travel insurance is about feeling safe,... Read more
Policies are available for up to 8 travellers online, larger group policies are available on application.
Yes, however, it's important that you select a destination area that covers the international waters your ship may be travelling into. For instance, if your cruise takes you around the East Coast of Australia, the destination area of your policy will likely need to be 'South Pacific', even if the boat only docks in Australian ports. Your policy will then provide cover in case you need medical treatment or need to be repatriated from the ship while it is sailing in international waters. However there will be no medical cover while you're in Australia (ie ashore or at a port whereby Medicare services apply).
Yes if you purchase their snow sports activity option. This policy will cover for $25 million cover for overseas medical expenses plus ski equipment, ski pass cover, piste closure cover, avalanche delay cover and off piste skiing (inside resort boundaries with a qualified guide.)
Yes, that’s right, kids will be covered at no added cost! Columbus Direct will cover up to three dependent children (aged 2-18) and up to two dependent infants (aged 0-1) free when they travel with their parent or grandparent and are named on the policy. Dependents must not be in full time employment, and must be travelling with you. If your child has a coverable pre-existing condition you may need to pay an extra premium to have this included in you policy cover.
No, Columbus Direct does not offer a buy-out option.
Optional cover is available for winter sports and a wide range of other sports and adventure activities, plus certain work and volunteer activities. Pregnant travellers can apply for a cover extension to cover trips up to the 30th week of pregnancy and to include cover for childbirth and care of the newborn from week 26. (Terms and conditions apply.)
No, Columbus Direct do not cover for default of an operator.
You do not need to be an Australian citizen or permanent resident to buy this policy;
you are just required to have lived in Australia for the past three months.
Columbus Direct will cover you on-road automatically for an engine size of 125cc or less provided you wear a helmet and meet the licencing criteria outlines in their PDS. Optional extra cover is available for driving vehicles over 125cc on-road.
Extensions are available in some cases, subject to underwriter approval. You will need to apply for the extension at least 5 days before your policy expires.
Yes, they will cover up to $5,000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.
Columbus Direct policies are underwritten by certain syndicates at Lloyd's of London. Columbus Direct Travel Insurance Pty Limited (ABN 99 107 050 582) is an Australian Financial Services Licence holder: No. 246636.
19 days provided you haven’t claimed or travelled under the policy.