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When you need them the most their not there for you. Will do anything to stop you having treatment s... Read more
I bought the insurance but didn't claim as the trip went well. I travelled with my 18yo daughter ... Read more
Luckily we did not need to claim but it gave us peace of mind knowing we were covered if the unexpect... Read more
First time with Zoom, I will use them again. Good value, like most policies it's important to rea... Read more
Zoom travel insurance are the best. It was the best value for money. Cheaper than the others. You pay... Read more
Zoom were fantastic! They reviewed our claim and had a decision within 24 hours. I will only use Zoom... Read more
My opinion is that Zoom provided the best value for money. Fortunately I didn't have a need to ex... Read more
Not the cheapest, but the best value for money. Had some queries before I purchased and my questions ... Read more
very easy to apply for with no claims needed to be made. i would consider using them again on next t... Read more
Knowing zoom had us covered ..
all through our holiday was a great relief even though we didn'... Read more
Great service, very quick responses and very reliable. I found that their policies are good value for... Read more
First time buying with these guys, but they seem to know what they're talking about. The offered ... Read more
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4 comments on this review
Without knowing all of the details of your claim, it is difficult for me to comment.
However, if you provide me with your claim number I would be happy to look into your claim and if need be have it reviewed. You can email me at marketing@zoomtravelinsurance.com.au.
Whilst it is true that we ask for receipts for any out-of-pocket expenses or for lost or damaged belongings, there are other ways you can provide the supporting documents such as credit card statements.
Please let me know if there is anything else that I can assist with. Best regards, Charlize
18 September 2017, 21:41 PM
18 September 2017, 22:03 PM
18 September 2017, 22:05 PM
18 September 2017, 22:07 PM