Travel Insurance Reviews

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Difficult and lengthy claims process

| | 0 comment Reviewed by Emma on 31 May 2024, 16:16 PM

I broke my ankle 2 days before a ski holiday, which was insured by Zoom Travel. The claim took almost... Read more

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Good service

| | 0 comment Reviewed by Tuan Pham on 23 April 2024, 13:50 PM

Yes thank you for your work to help the customer to receive all the money back .

I will cont... Read more

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Great Experience

| | 2 comments Reviewed by CamMcC on 15 February 2024, 11:47 AM

Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in... Read more

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So fast And easy to claim

| | 0 comment Reviewed by Samantha Genter on 15 February 2024, 11:45 AM

We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ... Read more

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Great price, disappointing claim result

| | 0 comment Reviewed by brendan on 23 November 2023, 18:14 PM

Price for cover is excellent, including rental car excess and rock climbing cover.

Upgradin... Read more

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Hassle Free Claim

| | 0 comment Reviewed by DeeG57 on 17 November 2023, 13:28 PM

I recently placed a Family Emergency Claim with Zoom and it was processed within 2 weeks. The whole p... Read more

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Simply the Best

| | 0 comment Reviewed by Daryl Croft on 17 November 2023, 13:23 PM

All you will ever need in travel insurance. Very professional and supportive through the claims proce... Read more

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Definitely would use again

| | 0 comment Reviewed by Stace Estera on 13 November 2023, 11:53 AM

Claim was easy to submit online and Brett got back to me in a timely manner with additional supportin... Read more

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Fantastic product, service and claim process

| | 1 comment Reviewed by Michelle Z on 18 July 2023, 21:02 PM

Back in 2019, I sent an email to Zoom as follows:
"Hi there Zoom peoples,

Just wanted to... Read more

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Zoom Comprehensive Travel Insurance

| | 0 comment Reviewed by James on 24 March 2023, 18:07 PM

Made a claim for medical expenses re catching covid and will receive all back less the $200 excess. ... Read more

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Excellent service, we are with my family very satisfied.

| | 0 comment Reviewed by france cardona on 14 March 2023, 16:07 PM

ZOOM Insurance processed timely our claim for a Hospital treatment of our son in Philippines, and app... Read more

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No Response No Communication for 2 weeks after purchase.

| | 1 comment Reviewed by John Gerrard on 14 March 2023, 16:07 PM

No form of Response or communcation from Zoom Travel Insurance for 2 weeks after purchase, They apol... Read more

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