Travel Insurance Reviews

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Excellent

| | 0 comment Reviewed by johnnicholls270 on 25 May 2021, 14:02 PM

The process of making a claim was very efficient. Zoom responded quickly to all our queries. We are r... Read more

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Excellent & persistent customer service

| | 1 comment Reviewed by sam on 01 March 2021, 12:03 PM

Chris was amazing at following up & being patient with me with my claim during Covid. Chris was very ... Read more

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Excellent Customer Relations

| | 1 comment Reviewed by David Rowe on 13 January 2021, 15:04 PM

We took out a 1 year frequent traveler policy for 2020. International travel was banned from Australi... Read more

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Don't expect reimbursement for expenses

| | 2 comments Reviewed by Sir Edmond Hillary on 05 January 2021, 16:03 PM

We were booked on the Ghan to travel from Darwin to Adelaide in November 2020. Train was unable to ge... Read more

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Excellent experience

| | 0 comment Reviewed by Maxine Milne on 12 October 2020, 16:03 PM

Travel plans upset due to death of my husband.
Zoom couldn't have made lodging a claim on li... Read more

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very prompt.

| | 1 comment Reviewed by Diane Rowe on 09 September 2020, 21:20 PM

Never done online anything before it was quick but I guess informal , it was a sentimental item that ... Read more

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Great customer service

| | 1 comment Reviewed by Don C on 30 June 2020, 11:44 AM

Used twice. Because of coronavirus our trip has been cancelled. We have been given a credit voucher w... Read more

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Great customer service

| | 1 comment Reviewed by Dee Cutting on 30 June 2020, 11:44 AM

We had a trip cancelled due to covid19 . So I Emailed Zoom to see if we could maybe put a hold on ou... Read more

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Excellent

| | 1 comment Reviewed by Adrian Grima on 30 June 2020, 11:42 AM

Zoom Insurance had the best deals when I was looking for travel insurance for my 2020 holiday. When m... Read more

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travel insurance

| | 1 comment Reviewed by Rasha Haidar on 17 June 2020, 10:46 AM

My favourite insurance company by far, fast service great prices. Easy to fill out there paperwork ea... Read more

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Repeat happy customer

| | 1 comment Reviewed by ojm on 09 June 2020, 21:34 PM

I use Zoom Travel Insurance for all of our business and family travel. Great policy value and great s... Read more

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Credit for delayed trip

| | 1 comment Reviewed by Greg Bourke on 01 June 2020, 06:48 AM

Was given credit for a delayed trip due to travel restrictions. Good prompt service during pandemic ... Read more

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