Travel Insurance Reviews

We had to cancel our cruise 8 days before sailing, forfeiting the entire cost. Our daughter, who was not going on the cruise with us , had a sudden and serious mental health crisis after being completely stable on standard antidepressants for more than ten years, and we are looking after her as any loving parents would. Insure and Go has refused our claim, because our daughter was taking medication for a pre existing condition. We are finding this hard to take...it is like kicking someone when they are down. So much for this enlightened era where anxiety and depression are out in the open! This has been the most heartwrenching time for our family, and to have our travel insurance claim denied like this seems unnecessarily cruel. If anyone in your family not travelling with you has any pre existing conditions - beware, as if you cancel due to their relapse or episode, you won't get any joy from Insure and Go. I will never use them again or recommend them to anyone.

injured knee, fly back - no claim was allowed. woman on the phone was a bit rude and seemed like she didn't have too much time for me. not pleased with results

I purchased an Annual Multi-trip policy form Insure and Go for as I travel often for work. It was all good when I did not make a claim. However, I once had an accident and was hospitalised for that. My claim was only released 5 months after the date of filing and the paperwork was really tedious. The process was very frustrating and disheartening. I would not recommend them to anyone.

I was going to Europe for 3 weeks and planned a skiing trip in the Alps for a week. I wanted to get cover for skiing and I found InsureandGo on compareinsurance. I rang them up just to check up on them. The customer service representative was very helpful and answered all my questions promptly. I purchased it online later. It was really quick and simple.

I bought the Annual Multi-trip policy as I have to travel to India quite often on business trips. I now travel worry-free and eat whatever I like! Saves me quite a bit because I do not have to purchase additional insurance when I'm going on a personal holiday.

I bought a domestic travel policy but due to some unforeseen cirsumstances I had to cancel my trip at the last moment. They would not cover me for my cancellation fees, they however offered to refund my policy premium, that really defeats the purpose of purchasing a policy. Not a good experience.

The single-trip insurance policy was what I opted for as I was planning a holiday with friends. The benefits were sufficient. I went with the Bare Essentials policy. The I&G silver and gold policies had better cover and benefits, but they were too expensive for me.

I make frequent trips worldwide and have a multi trip policy with Insure and Go for a couple of years now. They will notify me by e-mail of new policies changes and also travel restrictions due to bad weather and local disturbances. Their rates are reasonable and affordable.

Mine was a Domestic travel policy. The staff at Insure and Go was really helpful. The policy covered me for cancellation and delays as I had a few tours pre-booked, those were the most important features on the policy for me. I am definitely going to them for all my insurance needs.

During my to visit India. I participated in a local game that was being played and ended up breaking a bone in my foot. InsureandGo did not consider my claim because apparently as per their policies the game that I played was not listed in their “sports and activities” table. This is absurd. Any sport played should be considered. How can they ask a person to only stick to the sports and activities mentioned in their table? I strictly disagree.

I purchased the family Annual multi-trip travel insurance. I paid for cover for my wife and myself and my children get cover for free! The premium was very competitive and the benefits were adequate for my travel, as my biggest concerns are medical while we are abroad and also cancellation. This is my first experience with InsureandGo and they have impressed me in the first year of service when I had to claim medical expenses when my second child was ill while travelling. I will definitely be renewing this annual policy next year.

My experience with InsureandGo has been fairly good. Their policies are not ambiguous. The terms and conditions have been stated well. I have not faced any issues and I am hoping it will continue to remain the same.