Travel Insurance Reviews

While in Bali recently. My son in law broke his leg 1 Cover immediately responded. Arranging the operation. He could not come back to our Hotel. They were put up at Rama Residence that had a lift. The whole process my daughter dealt with 1 cover was exceptional service. We would not go with anyone but 1 Cover.

Forth time ive used Icover (with one claim) and icover is great travel insurance- just about to go back overseas
will use them again

1cover was very quick to settle claims for missed ports on cruises. Definitely recommend if you are planning to travel on a cruise.

I find 1Cover the best travel insurance, particularly for Cruising. It meets the requirements of the cruise industry for COVID cover, reasonably priced and the claiming process is easy. We missed a port in a cruise and received prompt payment.

Simple call to call centre , they asked logical questions and approved medical care fast.
Claim forms were easy to manage and payment made fast. Can’t fault them.

We have used 1Cover multiple times for Cruising over the last several years, we have made claims that were quickly settled

Our holiday to Bali was sadly cancelled due to my husband breaking his leg. We claimed for our unused non-refundable accommodation and 1Cover were quick to process our claim. I would use 1Cover again for future travel insurance.

Trying to find a Travel insurance company for seniors that cover pre existing conditions and cancellation nowadays is quite challenging. Your insurance cover was self explanatory, easy to apply for and will certainly use you in the future. Our claim was handled quickly and efficiently.

Our holiday to Bali was sadly cancelled due to my husband breaking his leg. We claimed for our unused non-refundable accommodation and 1Cover were quick to process our claim. I would use 1Cover again for future travel insurance.

They contact you when you send email to advise that you need medical assistance, adk if your okay. The End. Still waiting 1 month for claim to be settled. Sent all documents as requested to lodge claim. Get same reply by email that case is being reviewed
Still gave not been paid for legit hospitalisation overseas.
Disappointed

I used 1Cover for a trip to the USA for our family of 4. My husband became unwell and needed to see an emergency doctor and received medication. I was super impressed with the ease of submitting our claim to 1Cover and it was processed without any issues. I'll definitely use 1Cover again.

Communicating and submitting a claim with 1Cover was quick and easy. The customer service before, during and after making a claim was exceptional. We were really impressed with the care and compassion that one employee in particular showed towards our family. Her name was Hine Wheki, she went above and beyond and made regular contact with my daughter to check in on how my health was. Hine assisted my daughter throughout the process and made contact every few days to check in. Michelle Neilson was also quick to reply to emails and was able to provide advice as to what steps we needed to take next.
It was a relief to have such a positive experience with an insurance company. We would highly recommend 1Cover travel insurance.