Travel Insurance Reviews

Policy is always comprehensive and well prices. Only ever claimed twice in 15 years, both times for lost items which were quickly processed without any hesitation and finalised within 7 days of arriving home from the trip.

After checking many insurers, I used 1Cover again this year for my travel to Bali.
As I am now aged 75 years, some companies find this an excuse to raise premiums, for no apparent reason - apart from my age!!
Luckily I didn't need to claim, so I can't comment on that process.
But I did receive notification on the day before departure, giving me a reminder that, should I extend my holiday, I had a direct link to update my policy and extend cover.
Great idea.
Very happy!!

Wife admitted to hospital 3 days before travel. Cancelled trip. Claim processed in 1 day. Full refund. BEST travel insurer.

Our recent claims experience was beyond expectations. Everything was handled on line, very prompt responses from 1Cover. Processing of the claim and the payment again was very prompt and the claim payment came through within 24 hours. Again very happy with our experience and can highly recommend 1Cover.

I couldn’t have asked for a better insurance experience. Everyone was very helpful and the whole process was completed very quickly when I had to make a claim.

Great coverage with faultless customers service. I have used 1Cover for many years and will continue to do so in the future

We have been happy 1Cover customers for many years but had little exposure to how they would perform when confronted with a reasonably substantial claim. After experiencing an unexpected illness, that required us to cut short our recent European holiday, we were relieved that the stress of it all was greatly relieved by the quick and efficient claims approval process. 1Cover very quickly reimbursed all of the additional travel costs without fuss. We highly recommend 1Cover and will definitely keep using 1Cover for all of our travel insurance needs.

the claim for vehicle excess insurance was accepted and processed within 3 days and paid in a further 4 days time

I was a bit surprised with the amount deducted for depreciation. It cost me a lot more to replace the devices even when buying older models.

The way you treat people when a family member namely my father passes away 2 days before you can go away on your holiday and because he is over a certain age you won’t pay it is appalling and to say the least quite upsetting. So yes thanks for the experience and I will make sure I pass that on to all the people that I know so they don’t use 1cover.

I highly recommend 1Cover and use it each time I travel overseas. It is extremely easy to buy a policy online. This trip I made a mistake with my travel dates, and a customer service consultant was able to fix it immediately over the phone with me and re-issue the policy. It literally could not have been easier!

Travel cover was easy to deal with. Unfortunately, because we are in our mid 70's we have been informed that 1Cover will no longer grant us travel insurance. This is ageism and it is apparent the older one gets (whether you have had trouble before or not) you will not cover us so therefore we will not be bothering you again.