Travel Insurance Reviews

We have used 1Cover on numerous occasions and we have had to claim a couple of times. We find the claim process very easy and the claim payments are always made very quickly. When we purchase the insurance online it is very easy & we find that the premiums for the cover is always cheaper than other insurance companies. Thanks once again

I was happy with return response time regarding my claim. 1 Cover covered my expenses except the $200.00. I personally think that's a bit excessive but I guess most insurance companies do the same or similar.

I was happy with the way my claim was settled. But like many travel insurance companies these days, they add too much to their premiums for older passengers who have their AF condition under control.

Fast, efficient and great options with the policy.
All sorted within minutes on the day of travel. Highly recommended using 1 cover.

For a family of 3 it was really good highly recommend it they’re reputable I recommended it to myself as well

They don't tell you that things depreciate and you will never recover the value of what you paid ... We lost a shoe and after the excess we got barely anything back

I was very disappointed in the service I received from 1 Cover recently.
I have been a customer for over 10 years and have never had to make a claim before.
On a recent trip we had to return because of a family emergency with my Father in law.
I understand that because of his age we were not covered for any return airfares but do believe I should have received a refund or credit for the 50% of he policy I did not use.
I replied to 1 Cover after being informed of this and received no other communication. Very poor.

Although quite entailed with regard to documents required to substantiate a claim, I am an older woman and was able to follow the directions. Claim was paid within a couple of days.

Make sure you read everything. lost my kindle on the plane I said the last time I saw it was in the overhead locker. Items are not covered in the overhead locker I was told. I've used 1 cover over 15 times and never claimed.I will Never use them again.

On our trip, we had a fight time change prior to leaving. But the change time between domestic and international was not the required after changes. Our insurance covered overnight accommodation in order to put us back onto a flight the next day. This saved us the hassle of staying at the domestic terminal overnight.

Very pleased with the quick response to our claim. Once we had submitted the requested paperwork the claim was approved 6 days later, and the money was in the bank 3 days after that.

I recently broke my ankle overseas, and 1cover were there to help. From helping me out at the hospital, to advice from nurses and doctor on some of the confusing directions the overseas doctor had given me, to getting me home in the safest and most comfortable way possible. The claim was easy to process, and the reimbursement of personal money spent has been extremely quick in nature. I highly recommend 1cover, and will always choose them for my future (and hopefully injury free) trips. Thank you.