Travel Insurance Reviews

Have used 1 Cover for a few trips now and very happy. The one time we needed to claim it was fully covered!

Great insurance cover. Was a great price. Insurance done few says before our flight. Was easy and prompt application. Will definitely use again.

Had to call a couple of times for them to look at a claim that was submitted almost 3 months earlier. Then received a call saying that they would not be paying it out because the excess was more than the lost item.
Not great service. Used their services for 4 different overseas trips and had only made one claim in that time. Be weary about getting this insurance especially for lost luggage/personal items.

We have used 1Cover three times for travel insurance. Once we needed to claim due to health issues and once due to weather issues. Both times our claims were honored. Fortunately our most recent trip we didn't need to make a claim, but it was still great peace of mind.

I’ve used 1 Cover over many years and I’ve claimed once which was fantastic. I was called by a rep the day after my accident and received great support and immediate expenses payment. Excellent service and great people. I also enjoy the low costs of insurance compared to other companies. I will continue to use this insurance.

Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and professional in their response and claim was accepted. Can’t fault them.

I have a pre-existing health condition. The premium I paid with 1Cover was the lowest of at least 6 quotes I obtained!

Unfortunately we have had to make two significant claims with 1Cover and they could not have been more helpful. Our largest claim was nearly $10 grand it was approved within 48 hours and payment was sent another 48 hours after that and when you are dealing with a badly injured husband not having to worry about the claim was a blessing. You can always call and talk to a real person to get advice, they return calls and send emails as promised. I have recommend 1Cover to all of our friends and family, we have been using them for years

The company was great and helpful when putting in a claim and a settlement was received and agreed on promptly.

I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this insurance is an understatement they have to be the best by far. Thank you so much.

It was rather messy trying to make a claim online, the way each input had to be a separate file. I rang the help number and sorted things such that some things did not have to be input. Once the claim was submitted it only took a day to be approved and a date for money to be paid advised to me. I also found things straight forward in entering and getting responses on pre-existing illnesses. I have been overseas more than 10 times and this is the first claim I have ever made. I believe I should be able to get a no claim bonus.

We now always use1Cover and have had to make a few claims over the years related to medical issues or flight cancellations. The claims process is very straightforward and you are always treated as if your claim is genuine - not as is if you are a criminal trying to milk a refund. The service I have received has been consistently excellent. I would definitely recommend 1Cover - and do!