Travel Insurance Reviews

I now believe you will no longer be covering visitors coming to visit Australia. This is a big disappointment to me as I have been taking out policies with you for many years when visiting from Burma. I now have to hope I can find a company as good as yours.

Loves your money but hates to assist when you need help. Been using there policies for years but the one time I lodge a claim they knock it down in a second

Never had any problems with claims, great cover. Great price and service. Would recommend to anyone no matter where they are traveling.

I always have 1 Cover insurance for overseas holidays, value for money and super quick response. I recommend this for everyone for overseas holidays

Unfortunately I got robbed on a recent holiday. It was upsetting but I felt better as I knew I had 1Cover travel insurance as I have used 1Cover maybe 15 times previously but never claimed. Got home and called 1Cover to lodge the claim but the guy I spoke to me made me feel like the criminal “ that sounds highly unlikely “ “ that sounds suspicious “ etc. As it wasn’t a lot of money and my glasses were a year old taking into account the excess I decided not to put the claim in and continue the bad experience. Won’t use 1Cover again

Myself, my husband and three adult children fly to New Zealand a couple of times a year due to family in New Zealand. Every ticket we purchase we take out 1 Cover Travel insurance. We have never had to make a claim but in our most resent trip to NZ we all booked urgent tickets to be with my dying father and my kids Grandfather. Unfortunately my Adult son had to cancel his ticket from Sydney to Christchurch and re-book another ticket for a few days latter due to an urgent Business Meeting. When I called 1 Cover to see if they could help they were unable to help in any way.Very disappointing under the circumstances.

When my daughter was hospitalised overseas 1Cover was extremely helpful and contactable at all hours! They were actually interested in our situation and did everything they could to help. They processed our claim for hospital costs and flight changes promptly, and fortunately everything turned out OK. I will use them every time!

We had to cancel our first family holiday when our young daughter fell ill. Claim process was very straight forward, there was no jumping through hoops and we received all money back.
Thankyou for taking one stress out of a very stressful situation

After cancelling a recent trip overseas due to illness, 1Cover made our insurance claim experience incredibly straight forward. The claims team were very understanding and responsive. I will be definitely be using them again in the future.

Only had one problem they didn’t pay all the money till we got home, we had to pay up front first even though they were keeping up to date with us it was a problem to pay first.

I have taken out policies with 1Cover several times, as they are the best value for money that I've found. They are also good communicators, with polite helpful staff who took the time to thoroughly review my travel plans and reassure me that I was covered.

I have insured with this company several times as I find them easy to deal with and have good communicators on staff. They are also have the best value for money policies.