Travel Insurance Reviews

I have used 1Cover Travel Insurance on quite a few occasions and always find it easy to get a quote and to apply for my cover.
Luckily I have not had the need to claim, but I feel confident that I would have great customer service if the need arose.
I like the fact that, when my holiday is nearly over, I receive an email notification to remind me to update my cover, should I extend my holiday dates.
Great Service.

The insurance was cost competitive but the review process was very frustrating as you needed to write more than 20 words but the item below indicated it had to be below 20 words or it wouldn’t save ...

First class product, simple to buy great support and help. The phone staff are knowledgable and very helpful. Well done 1Cover!

I have always used 1Cover for my travels and thankfully have never needed to claim, until my last trip in September 2019. I logged on to their website last week, completed the forms, and downloaded the documents, a very easy process. I have just received confirmation my claim has been approved and payment will be in my account next week - I am one very happy customer.

I have been with 1cover for my last 2 trips, and I will be going with them again for future trips. They are very friendly and easy to deal with .10/10 for service

Really disappointed having showed up at our Hotel in Hoi An, Vietnam to find out the company we booked and prepaid had gone bankrupt taking our money with them. Contacted 1Cover expecting to be able to make a claim on our fully comprehensive travel insurance, only to find out they don't cover insolvency for accommodation or tour companies. Really disappointed and a struggle to access funds to pay a second time for accommodation. Wondering what is the point of having travel insurance.

From the moment we contacted 1cover there were very responsive. They dealt with the hospital direct regarding all medical costs. They displayed genuine care and empathy with my situation. On return home they settled other aspects of our claim (cancellations, lost deposits, etc) promptly and to our satisfaction. I have taken 1cover travel insurance on my travels over the years but this is the first time I have had a significant incident/claim (medical) and they were excellent.

Unfortunately I had to make my first claim whilst overseas and the assistance given to me certainly was very professional and sincere. I have no hesitation in recommending 1Cover

I had an emergency with an infected tooth while I was overseas. I contacted 1Cover and they immediately assesed my enquire. The process of the refund was fast and they kept in contact with me in the whole process. I definitely will use them again in the future.

Due to inclement weather I had a terrible experience getting back home and having to rebook a flight. 1Cover was very quick to respond to my claim application and were totally understanding of my situation. I couldn’t be happier with their service! Definitely recommend and will use them again.

The whole process of getting a quote, to purchasing my travel insurance, to making a claim was very easy. Due to a medical condition I couldn't take my trip overseas. Once I had all the documentation it was simple to upload and start a claim. The customer service was great, spoke with several people at different times but this didnt hinder the process.

I didn’t have to claim this time but as usual, great value, great service. After such a good experience with our medical claim last time I felt safe using 1Cover again.