Travel Insurance Reviews

I came back from a lengthy holiday and for the first time in my life had to lodge a travel insurance claim. The experience with 1Cover couldn't have been better. From the first on-line chat to the email exchanges, I received nothing but courtesy, concern and great service. It has made what was a difficult situation bearable. Thank you to the staff involved.

When putting in my claim I was given great assistance and guidance from support. My claim was dealt with very quickly, and positively.

I was extremely impressed with the service I received with 1Cover. Throughout the entire process they were exceptionally helpful over the phone and by email, and my claim was processed smoothly and quickly. I'll definitely be going with 1Cover next time I travel.

1cover were quick to confirm my claim once I completed th online requirements . I have used them in the past and would recommend them

It was good to know if I had trouble with my health overseas I knew I was in good hands. As it turned out I had no problems.

Being in hospital in a foreign country was stressful enough, let alone thinking about when to contact the insurance company. Bet they called me and had already processed the hospital stay. The call centre employee was very helpful and kind.

I have used 1Cover previously and unfortunately needed to make a claim, which was serviced efficiently & quickly. This time, for travels in Europe I used them again and thankfully had no need to make a claim.
The online purchase process is easy and straight forward and customer service is always available to answer any queries. I will use this company again.

I had quick service setting up the policy for my trip, was a weight off my mind, very happy, and happy not to have claimed, great holiday.

After visiting NYC I was left with a medical bill of $1,900 USD. Before I went to the doctor, I called 1Cover and they helped me find a doctor close by to me. The claims process was 100% online and easy. The claims team emailed me quickly to let me know I forgot to upload one of the receipts, which meant my claim didn't get held up in red tape. The claim took me about 20 minutes to lodge online and it was approved by the team in a week. Very impressed! I never expected it to be so easy.

I find that 1Cover is very easy to deal with, arrange travel insurance and reliable if you have a claim. I have a pre-existing medical condition that means I need to pay a little more, which is very reasonable.

Due too an illness of one of our travellers, flights needed to be canclelled and a claim was submitted. This was done fully online on a Friday and was approved 2 days via SMS on Sunday, paid out a day after. Excellent service! Can't fault in this instance.

I had to cancel my trip under very upsetting circumstances and 1Cover were extremely understanding and helpful and my claim was handled quickly and easily. I will definitely use 1Cover again and would recommend them wholeheartedly.