Travel Insurance Reviews

On my last trip to London with my family, I lost my laptop. Since the trip was covered under the 1Cover insurance plan, I had faith that I would recover my money, if not the important data in my laptop. I immediately called on their emergency number but all my efforts were in vain. Their number was continuously busy and even after leaving a recorded complaint, I met with no response. Finally, after returning, two weeks of repeated calls and complaints have ensured that I got my money back.

Some of my friends and I were going on a long vacation. However, my backpack got stolen. All my clothes were in my backpack. I immediately contacted 1Cover and they paid for my clothes. The promptness with which they responded and ensured that I get access to most of the belongings lost is appreciable. Thereafter, I could continue with my trip with no more hurdles.

I suffered a big cut to my leg on a trip in England and the entire experience of having to deal with the uncooperative customer service team of 1Cover has been horrible. There was absolutely no assistance from their end and now, they just keep requesting for unnecessary information regarding the incident, which I have already supplied multiple times. Really disappointing!

I had heard a lot about online travel insurances being fraudulent and misleading. But 1Cover was different. The entire documentation process was effortless and stress-free. When it came to claims, I received my money within 2 days. Many thanks to 1Cover.

Always cheap, easy to deal with. As an frequent international traveler I like the comprehensive cover they offer. I'm often carting my various i-tems around with me, along with clothes. Nice to know I'm covered!

We insured our Tassie holiday with 1Cover which was a simple fast online service with great value for money Unfortunately the day before our proposed trip I became ill with a swollen knee and leg. We then claimed for lost airfares and deposits on accommodation. The claims process has been smooth and dealing with their friendly efficient and courteous staff took all the stress out of the process! I will recommend this company to all my friends because a true test of quality travel insurance is when you need to claim!

This was the first time I had used 1Cover for my overeas travel with the family. It was so easy to access online with a comprehensive overview of what we were covered for without the jargon. The insurance cover was very compretatively priced and the purchasing process was simple and straightforward. Will definately use 1Cover next time we travel.

ICover insured my pre-existing medical condition. Getting the cover was relatively straightforward and quick, which was good because I left it until pretty much the last minute. The premium was excellent value.

I used I Cover for the first time with my recent travel and have been extremely pleased with the ease of service and value for money. Fortunately I did not have to make a claim and I will definetely be using ICover again next time I travel. Maxine

I cannot speak highly enough of my experience with the Travel Insurance provided by 1Cover. I recently had to claim against my policy for rental vehicle excess, and I fully expected to have nothing but trouble having the claim approved, if indeed at all. I was more than pleasantly surprised by the manner in which my claim was managed by 1Cover. From my first enquiry they were courteous and clear about what I had to do to lodge the claim. After lodgement, my claim was processed very promptly and I received a full statement in the mail detailing the breakdown of the payment I received. I now recommend 1Cover to all my family and friends.

The claims process with 1Cover was the smoothest that I have ever experienced. The medical claim was completed over the telephone and I did not even have to post the original invoices to 1Cover. This clearly demonstrates that 1Cover respect that their client's time is valuable and they ensure that their claims process is not cumbersome or long-winded like some other insurers. I Cover have got my travel insurance business for the forseeable future.

It's been a pleasure doing business with 1Cover. Ever since our family trip to USA & Canada we have found comfort in insuring with 1 Cover. You get the right rate that suits your travel plans and the peace of mind that you will be fairly and quickly dealt with should an issue arise on your travels. I can safely trust 1 Cover traveling alone or with the family. Pleasant trips and thanks to the entire team at 1 Cover.