Travel Insurance Reviews

PAY MORE WITH ANOTHER COMPANY TO GET WHAT YOU PAY FOR. THEY ARE QUICK TO TAKE YOUR MONEY, BUT WON'T PAY A VALID CLAIM. I AM NEVER GOING TO RECOMMEND ANY 1 TO THIS MOB OR ALLIANZ WHO ARE THEIR BACKERS.

With my daughter traveling around UK and Europe on her own it took me a long time to select a travel insurance that would ensure she was cover, being covered by alliance I was sure this company would be respectable. How wrong could I be.

My daughter was staying at a Hostel in Wales, she left her personal belongings out of sight under her bed. The next day she found that her camera had been stolen overnight. She did all the right things by contacting the reception, calling the police and obtaining a police report. I had to console my daughter over the phone as this camera is the reason why she is traveling. She had saved for years for this trip and camera. I reassured her over the phone that it would be ok and that is why we purchased Travel Insurance.

How wrong can a mother be, this company refuses to pay based on "she left her camera in a public place". After asking the same questions 3 times - yes having to wait 10 working days each time, this is the answer they came back with. I then disputed the claim in which I had to wait another 5 working days (which actually took them 6) to say that her bed is a public place. Well I don't know about you, but calling my 18 year olds bed a public place is beyond a joke. How dare they call my daughters bed a public place.

They have been beyond rude on the phone, have only had one nice lady talk to me and said she also found it quite unusual to call a bed a public place.

I would be very careful if you think you will be covered by this insurance company if you lose or have an item stolen as they class everything as a public place and that is how they get out of paying. I would agree with them if she had been careless and left her belongings in the common area, but this is where she slept. She has not only been violated by someone taking something where she slept but also by 1Cover Travel Insurance, which seriously is not worth anything.

For those that have written good reviews on this company, thank god you have not had to claim. I had called them before taking this claim and they had assured me this camera would be covered, it's the only reason why we purchased this insurance.

for anyone that is in the same boat as me, I will be taking this to the FOS, the more people that complain the better, we need to put a stop to companies such as these that take advantage over people. It's no wonder why people do not trust Insurance Companies.

Having used travel insurance every year for overseas travel, this is definately one that I would highly recommend to all of my friends. It is easy to claim with them as well as get in touch with them for any reason necessary.

Fast, easy, well priced, very convenient having details and contacts sent via text and email. Have recommended to many friends and would use 1Cover again . The one year cover is a good deal for frequent travellers.

I phoned for a quote. The product knowledge of the operator was excellent. Certainly value for money having peace of mind that your covered no matter what.
Incident free Travel Cover holiday... !! Thankyou

We have been using 1Cover for a number of years. Never had any problems and the cover is fantastic value for money and peace of mind. Had a claim a few years ago which was handled quickly and efficiently. The overseas support was first class. Thank you.

I recently lodged a claim against my travel insurance policy with one cover. The claim number is in the subject line

Attached below are all details of claim
I have waited the 10 business days and then today I get a call from a soft spoken lilly who is apparently the claim manager for my claim

She asks me to re iterate the details of my claim, which I do. She then proceeds to tell me since I put a bag down by my side instead of holding it, I haven't taken reasonable care of my belongings and that my claim will be declined. I ask her if I can speak to someone else and she says wait for a letter and that will tell you what to do. I push the issue and then she starts talking over me and I said, sh*t will you let me talk and then she hung up because I abused her.

Understandably I raise my voice a little and say "sh*t" and she says I need to stop swearing and then hangs up on me!!! Are you serious?

On the financial ombudsman's site.. They encourage me to contact the company first to resolve my dispute but I can't even find them there because they are so dodgy. You guys own that company so now I'm contacting you and hopefully you can help me out

I put my bag by my leg (touching it for **** sake) for less than 5 mins. I don't think that's not taking care of my belongings and for you guys to say that and then decline my claim is abhorrent.

I have never claimed on a travel policy for myself in my life. I always do the right thing and purchase travel insurance. I chose 1 cover because the price was really good. To good to be true.. Turns out it is because they're clearly not going to pay any claim.

I have used 1Cover several times in the past and I only have had to make one claim- thank god - and I found them to be excellent with payment of expenses and reimbursements to me. The only thing I was not reimbursed for was airport parking. A small price to pay for the amount of claim that was submitted. Cover easy to purchase on line and as I was a repeat customer, I only had to phone this time and all my details came up in the system. It took less than 5 minutes for this to be done. I recommend 1Cover to anyone I know travelling overseas. Staff were very helpful when the claim was submitted.

Our knowledge that we had excellent cover added to the enjoyment of our trip, as it gave us peace of mind and allowed us to concentrate one fun things. The initial premium was good value for money, leaving more for us to spend during our holiday.

The travel insurance was very easy to purchase online in just a few minutes and covers everything I need- no need to claim after the holiday so even better, thankyou 1Cover !!

My previous trip I broke my leg whilst in Thailand and needed urgent surgery. 1Cover were amazing with their help. They paid all my hospital bills and their medical team rang me every day to check on my progress and treatment. Their care provided reassurance whilst in a foreign country.

No worries travelling with 1Cover. We spent two weeks touring with "Outback Spirit", using a different hotel/motel accommodation every night. This was followed by two weeks operating from a single base using a hire car for daily travel. Worry-free travel and touring with 1Cover.