Travel Insurance Reviews

got the refund in approx 3 weeks ,to me it was very
good service ,thank you for every person dealt with
my application .

Great cover compared to others. Claim process is easy and staff are very helpful. Highly recommended to anyone considering purchasing cover from 1Cover.

The claim process was easy, ran smoothly and most of all we were compensated for the monies that we had to spend whilst away. I would recommend 1Cover to anyone travelling.

First time I've used 1 Cover & sadly I had to claim but they came good and I'm a happy customer!

Have had to chase up my claim after not hearing from 1Cover for over a month. Useless, expensive and didn't even provide advice when things have gone wrong during my travels.

I can highly recommend 1cover travel insurance. the process of making claim was fast and easy with great customer service and information provided

Very customer focused, caring, fast processing of claims, organised review. Already recommended 1 Cover to my friends who travel frequently.

Got a fast response, and paid more than I expected for my stolen phone. Only niggle... Sad that only pay out on cash when on your person....as a snorkeller, swimmer and diver, I have to leave it with someone.

Whilst overseas, I was taken by ambulance to hospital due to allergic reaction. The fees seemed quite expensive, however I simply scanned the documents and send them to 1 cover and received full payment by 1 cover prior to the bills being received. Awesome assistance in a timely manner.

While mine was a simple claim, i appreciate the ease with which it was assessed and the promptness of the refund

when I first realised there wold be a problem, I called the call centre and spoke to someone who didn't work for 1cover but a call centre of sorts. He registered the potential claim and followed me up the following day to make sure we were ok. When we returned, I followed up, was advised which documents were required, sourced those (Not too hard really), lodged the claim and received payment within 10 days. Great service!

I have had 1Cover travel insurance for years and never claimed.

Last trip both my money and my passport were stolen which was not a pleasant experience and incurred numerous costs both in money and time.

I rang their emergency line and while there wasn't much they could do, they were empathetic and gave me some options and worked me through the next steps - you need that when you sitting in a foreign country with no money and no official identity.

I sent in a mega claim with all my receipts and police reports and about 10 days later, the money was in the bank. The one email conversation I had with 1Cover was great - quick response, clear explanation.

Couldn't ask for more - easy to follow claims process, great staff and rapid turnaround time. Thanks.