Travel Insurance Reviews

Have used this company for our last few trips overseas. Had to make a claim on our last trip.
Just printed the form off, filledit out - but take the time to complete the form properly - and posted it off with the required papers. Received a phone call to clarify a few details. One particular item was not covered but 1Cover did give a gratuitous payment for the item. Money was deposited into our account very quickly and a letter was received detailing the amount paid.
Will definately take out cover with them again for our next trip overseas.

I travel many times a year and you never know what can happen on your trip, over the past 10 years i have only used 1Cover, whatever happened i was always looked after and assured the cover will always be there if needed. I have noticed a increase in policy prices and recently the online policy extension has been removed :( hope this will be addressed quickly and it wouldn't hurt to add a discount for long term customers or when extending a policy...

My husband and I traveled to Portugal to visit our son with the intention from the outset that I would stay longer returning a month later.
As such we had 2 different return dates.
When I extended my stay a further 3 weeks I notified ICover who charged me to extend my policy-perfectly acceptable- but when I asked why it was so expensive almost the cost of the initial coverage they said it included my husband even though he was already back in Australia.
When I challenged the ludicrousness of this the response was that he was on my policy and need to be covered.
When I asked if there were any problems splitting the return dates I was not informed about this prior to our travel. Clearly from the information I provided from the outset we were going to be needing two different covers.
Consequently I feel that you omitted critical information to provide misinformation and I will be contacting Consumer Affairs and reporting ICover.

As above. Have been lucky. You wld get a 10 rating if u covered jet lag!! Always find u competitive with pricing so all good. Have used 1cover few times now.

I found the process of buying the policy easy and communication helpful. Thankfully we did not have to use this insurance. A welcome home email was most welcome. We will use this company again. On saying this, it takes a claim to really know a company.

I found the process of buying the policy easy and communication helpful. Thankfully we did not have to use this insurance. A welcome home email was most welcome. We will use this company again. On saying this, it takes a claim to really know a company.

Got sickness overseas, emailed with a query. No response for 2 days, got told query was forwarded. Never heard again.

1 Cover where fantastic in every way. Very easy online user friendly site and follow up at al times was first class.

Staff helped me to choose the right cover for us. Could not have been more helpful. Would reccommend to everyone who is looking for no nonsense travel insurance.

I was very happy with the way 1Cover kept in touch with me during my trip, just checking on me. Even more happy that I had no mishaps during my time away and didn't need to avail myself of their services. Thanks for being there 1Cover!

I recently travelled to the U.S.A. and I needed to see a doctor urgently - this was expensive just for a consultation (US$375). Fortunately I had 1Cover Travel Insurance. I put in a claim for the medical expenses when I came home and the claim was paid in full (less the excess) and promptly. This is consistent with my excellent previous experience with 1Cover - getting a cheap insurance that puts through through the hoops over claims is not worth the saving. I now always use 1Cover.

I damaged my iPad on holiday. Couldn't obtain the purchase receipt. Expected the claim to be declined. Opposite occurred! Wow.