Travel Insurance Reviews

I have used 1cover 4 times now in a row when I have travelled overseas. I find it is value for money and the coverage of the policy is good. Even though I have not had to make a claim it looks pretty straight forward. I even referred a work colleague this week to 1cover as she is travelling in the next 2 weeks overseas. She compared other products and went with 1cover.

Only gripe was the early text message reminding us to extend our policy if we were extending our holiday, we are on holidays people!

Hi there, the day before we were due to return, my daughter was sick. I was looking to speak to someone to get advice regarding my options if she was unable to fly the next day. I tried the "emergency" number that was on the voice message for after hours and the number did not answer, instead I got a recorded message asking me to leave a message. This was not an emergency as such, however, I was faced with not being able to travel home due to a sick child, and needed to understand my options - what if we couldn't fly - what would happen to our flights? Did I stay with her and the rest of the family fly home? Could we stay at the same accommodation or did we have to move? Did I need to travel to a doctor for a medical certificate? She was feeling too unwell to travel at that time. I was really worried about her. These were all questions I needed to know. I found that disappointing and thought to myself - what if this was a real emergency and I needed help immediately and I had to leave a message. So, as a suggestion for improvement, it would be great if it was very obvious what number to call from overseas when I took out the policy, so it was easy to find when under stress or pressure, and would be great to have a person to talk to - even if it was a paging service that advised me someone would be in touch within 15-30 minutes, etc.

Taken travel insurance for my family while travelling Singapore and Malaysia for one week. I felt relaxed with my two small kids by taking this brilliant value for money Cover

We have just returned from a trip and happy to say we didn't need to make a claim. , but we have in the past and I Cover was excellent

I didn’t have to claim anything so cant fully comment on 1 Covers helpfulness when you really need it, however, for me not being a huge document reader, 1 covers phone communication was definitely appreciated :) I’ll use again. Thankyou.

Really easy to purchase. I haven't had to claim yet but I purchase as a safeguard. Its not overly priced. It will be interesting to see what happens if I have to claim considering other insurance agencies I've dealt with.

Very simple and fast application process, great communication and easy choice to extend if we required it. Thumbs up.

Never had to make a claim, but knowing we were covered on our whanua Cruise for 10 day's was peace of mind for all 30 of us, we "Thank you" for taking care of our package deal, & excellent service over the phone.

I cannot praise 1Cover enough for their help with a recent claim. I'd had taken ill on my holiday, and I contacted 1Cover via email, the response to my enquiry was within 5 hours of sending my 1st email, and they have aided me in submitting a claim. I alway use 1Cover for my travel needs and so have my travel buddies, will be using 1Cover for my future trips...

Simple exercise to navigate website and get a quote. As an older traveller quote for travel to India very favourable compared to other companies. Have previously used 1cover and always feel confident that should anything occur I am adequately covered and am unlikely to experience difficulties with a claim.

I have a 1-year travel insurance for South America. I had to go to a dentist in Peru for an emergency. I submitted a claim online and about a week later received the money in my bank account. Super good experience and very easy claim process.