Travel Insurance Reviews

The tyre blew out on our RV whilst traveling through the Yukon, we had the tyre replaced the next day and we where back on the road.
I put a claim in two weeks after we had returned from our holiday, No worries Insurance required a few more documents from us in regards to our hire agreement with our rental company.
After roughly a month of assessing our information, our claim was approved and we received our money back for the new tyre.

100% would use No Worries Travel Insurance again, they have been great to deal with very happy.

Watch RACQ multi-trip insurance. A good deal obtained by us initially but when we tried to plan a trip over 30days we were going to have to take out a completely new policy

My opinion is that Zoom provided the best value for money. Fortunately I didn't have a need to experience the claim process but buying the cover was easy and ticked all the boxes.

My wife and I have travel insured a lot for much of past sixteen years without making a claim. We've always been suspicious of insurance, not worth making small claims, but kept insured in case of a catastrophic event. Even when that happened recently we were not expecting much from our insurer. But what a surprise, 1Cover were absolutely wonderful to deal with, they helped us a lot and did not hesitate in paying our bills quickly or reimbursing us quickly. Total cost to 1Cover was many tens of thousands of dollars, all hospitals, surgery, radiology, physio, rental cars incl. fuel purchased, return air flights upgrades, and all associated motels and accommodation costs were covered without any argument. Thank You 1Cover.

I thought I may have a problem when I was away on holiday and a call to the number provided was all I needed to do for oeace of mind

A very helpful consultant that dealt with my requirements in a most professional way and being offered alternative policy scenarios that best suited my circumstances to consider. I will recommend this company to friends.

I had no cause to make a claim. but knowing I was fully covered for any even was reassuring.
easy to obtain and arrange via internet. quick and easy. thank you.

Have been using 1 cover for over a year now, and just recently got the frequent traveller annual cover. Have made 2 claims due to disrupted travel and had no problems what so ever with the claim. They were very fast and easy to deal with compared to any insurance I have ever dealt with. Hence why I got the annual cover

After shopping around I found your Insurance affordable and met my needs on my travels.
Also, the online application was easy to follow and complete.

I have chosen 1Cover for both of my recent overseas trips. Both trips have been a little different to typical backpacking or overseas travel. We've been driving either bought or rented vehicles through many countries over many months, well of normal tourist routes in both Africa and Central Asia. So before buying travel insurance for these trips I had to carefully study PDSs from several companies and call the companies to clarify exactly what would be covered and what wouldn't. The result of the research and discussions was that 1Cover provides excellent insurance and every time I've called or emailed them they've answered my questions clearly and concisely with no wasted time.

I have had such a great experience with 1cover in the past but I guess that's because I haven't had to call out of hours. I was in a very distressing situation at Hong Kong airport when I missed my flight because the previous Qantas flight was delayed. There were no Qantas staff at Hong Kong airport at 8pm to help us re-book flights and was sent on a mission all around the airport for about 2 hours. I tried calling 1cover and of course office was closed and couldn't even get advice on what to do. Really frustrating. When your operating as a global travel insurance company there should be an operator available at all times. Thankfully someone finally gave us a number to call qantas and we were able to be re-booked on to another flight. Imagine though if that hadn't happened?? I would of had to wait overnight in the airport to speak to someone from 1cover, little too late. Not happy and I'll definitely be re-thinking going with 1cover again.

Have submitted a complaint through FOS. Like other reviewers been nearly 2 months and privided everything requested but still no response. I hate to think what would happen with a more substantial claim. Avoid!!!!'