Travel Insurance Reviews

Good service and is it to get online so it's easier for us to find a good service for travel insurance

Staff very efficient and friendly when you ring.
Staff made errors in spelling on policy but was corrected easily by another phone call
Online medical review impossible to work out

Go Insurance was truly and terrible experience. Their customer service was average, often stating over the phone at midday that their claims operators had gone home early and would call me back another day, yet failed to do so. Their valuation of personal property is way off when they finally get around to settling a claim and their policy's are vague as an Ikea instruction manual.

If you are considering any travel then I strongly suggest that you take out insurance. I found 1Cover to be the best value for money and also peace of mind. I took this policy out when we went Bali and I can't tell you how thankful I was to have that peace of mind just in case anything happened.

Other insurance companies are too complicated and not user friendly. I have used itrek 4 times now and would gladly use them again

I was robbed when I was on holiday and it was pretty awful - 1Cover sorted me out so at least I didn't have to worry about one thing when I was away. Thanks.

Tried to update my already paid for travel insurance to Natural disaster cover. They refused. They also refused to issue me a refund on a policy in late October (1.5 months away) that I haven't used in the slightest.
Literally dozens of travel insurance companies are covering Natural disaster still and it's not an optional extra, it's just automatically covered.
Very unhappy with the complaint resolution systems. Would not purchase again. It's all well and good to be the cheapest when you don't cover what's actually needed.

WE always use 1Cover when travelling and only once have we ever claimed and it was handled with no fuss

Very simple to sign up on line and reassurring to know we were covered. Used this cover before and claims at that time were handled well. No claims this time thankfully.

No one expects to have an accident overseas. But is so reassuring to have insurance with a courteous, prompt and thorough company. I use 1 cover every time i travel overseas and have never had a problem with a claim. Prices are very competitive and cover choice is easy to understand. A very professional organisation who are easy to contact and discuss any aspects of insurance. I would certainly recommend to any of my friends. I look forward to being protected on my next trip.
regards
john

I recently just finished a 12 week trip in South and Central America, a few things went wrong along the way, but I wasn't too worried because I had travel insurance, ringing multiple companies and comparing them before departing. Upon returning to Australia, I called 1 Cover and discussed what had gone wrong, only to be told that I wouldn't be covered for two items that had been stolen due to me not directly seeing the crime, falling under "unsupervised" in the policy fine print. Incredibly disappointed after all the positive reviews I have read and will be advising friends and family to avoid using this company.

Had to cancel my trip after my brother broke a bone and was unfit to travel. I put in a claim Friday night and the money was in my account Monday. Great experience, thanks 1cover