Simply Travel Insurance FAQ's
How many people can I include in my policy?
On their website you can only buy a policy for up to 2 people.
Am I covered if I go on a cruise?
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.
Am I covered for skiing and my equipment?
You will be covered for any medical expenses you incur whilst skiing but not for skiing equipment. Additionally you will not be covered for skiing off piste.
Are kids covered for free?
Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .
Can I pay to reduce or cancel my excess?
You cannot reduce or cancel your excess but Simply Travel Insurance will only deduct the excess once for an incident, even if the incident has multiple individual claims expenses.
What additional extras are there?
Simply Travel provides 24 hour emergency medical assistance.
Am I covered if my tour company collapses?
Simply Travel doesn’t provide protection from insolvency.
I’m not an Australian resident- can I buy cover?
Yes, you can so long as you purchase your plan in Australia and you commence and end your travels in Australia.
What size moped or motorbike am I covered to ride overseas?
You will not be covered unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.
How long is their single trip cover for?
Can I extend my policy from overseas?
You sure can! Simply call 1300 144 922 to extend your policy for up to 12 months.
Do they cover for my rental vehicle excess?
Simply Travel Insurance will reimburse the Rental Vehicle insurance excess or the cost of repairing the Rental Vehicle, whichever is the lesser. This means a campervan/motorhome that does not exceed 4.5 tonne, a sedan, hatchback or station-wagon, four wheel drive or mini bus/people mover rented from a licensed motor vehicle rental company.
What's their cooling off period?
Who underwrites them?
Certain underwriters of Lloyd's
Where are they based?